About Hilltop Village Nursing and Rehabilitation
Hilltop Village Nursing And Rehabilitation, located in KERRVILLE, TX, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hilltop Village Nursing and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.03 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the CROSS HEALTHCARE MANAGEMENT network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Hilltop Village Nursing and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 96 | Aug 27, 2025 |
| Weighted Average | 87 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.7% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 96.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 7.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 10 complaints
- Total: 13 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 26, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 26, 2025 | Respond appropriately to all alleged violations. |
| Jun 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 26, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| May 26, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| May 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 26, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 26, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Feb 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 09, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 05, 2024 | Ensure that residents are free from significant medication errors. |
| Jul 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
PETERSON REGIONAL MEDICAL CENTER
KERRVILLE, TX
HILL COUNTRY MEMORIAL HOSPITAL
FREDERICKSBURG, TX
Owner & Operator Information
Business Entity
UVALDE COUNTY HOSPITAL AUTHORITY
Ownership Structure
- CHRISTOPHER MARTIN Direct: NO PERCENTAGE PROVIDED
- DEREK RANKIN Direct: NO PERCENTAGE PROVIDED
- UVALDE COUNTY HOSPITAL AUTHORITY Direct: NO PERCENTAGE PROVIDED
Management & Direction
- ADAM APOLINAR CORPORATE OFFICER
- TERRI CONTRERAS CORPORATE OFFICER
- TERRI CONTRERAS ADP OF THE SNF
- CRYSTAL DORADO CORPORATE DIRECTOR
- CRYSTAL DORADO ADP OF THE SNF
- NATASHA GARCIA OPERATIONAL/MANAGERIAL CONTROL
- NATASHA GARCIA ADP OF THE SNF
- HILLTOP OPCO LLC OPERATIONAL/MANAGERIAL CONTROL
- HILLTOP OPCO LLC ADP OF THE SNF
- CHRISTOPHER LOCKHART OPERATIONAL/MANAGERIAL CONTROL
- CHRISTOPHER LOCKHART ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Avir at Comfort | N/A | 5 |
| Knopp Healthcare and Rehab Center Inc | N/A | 4 |
| Avir at Bandera | N/A | 3 |
| Hilltop Village Nursing and Rehabilitation | N/A | 2 |
| Avir at Fredericksburg | N/A | 4 |
| Cedar Creek Nursing and Rehabilitation Center | N/A | 2 |
| Knopp Nursing and Rehab Center Inc | N/A | 1 |
| Avir at Enchanted Rock | N/A | 1 |
| River Hills Health and Rehabilitation Center | N/A | 1 |
| Avir at Kerrville | N/A | 1 |
Related Analysis
Best Nursing Homes in KERRVILLE, TX
Compare Hilltop Village Nursing and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hilltop Village Nursing and Rehabilitation directly at 8308953200. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.