About Willow Brooke Court at Park Pointe Village
Willow Brooke Court At Park Pointe Village, located in Rock Hill, SC, is a non-profit organization that accepts Medicare.
Why Families Choose Willow Brooke Court at Park Pointe Village
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #6 out of 46 facilities within 25 miles.
- More Nursing Time: Staff spends 3.93 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.93 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ACTS RETIREMENT-LIFE COMMUNITIES network. This chain operates 27 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Willow Brooke Court at Park Pointe Village provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 27, 2025 |
| Weighted Average | 9 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 27.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.7% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 27.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 15.4% |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
Nearby Hospitals
PIEDMONT MEDICAL CENTER
ROCK HILL, SC
ATRIUM HEALTH CLEVELAND
SHELBY, NC
ATRIUM HEALTH PINEVILLE
CHARLOTTE, NC
ATRIUM HEALTH UNIVERSITY CITY
CHARLOTTE, NC
CAROMONT REGIONAL MEDICAL CENTER
GASTONIA, NC
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
CHARLOTTE, NC
MUSC HEALTH LANCASTER MEDICAL CENTER
LANCASTER, SC
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH MATTHEWS MEDICAL CENTER
MATTHEWS, NC
NOVANT HEALTH BALLANTYNE MEDICAL CENTER
CHARLOTTE, NC
MUSC HEALTH CHESTER MEDICAL CENTER
CHESTER, SC
REBOUND BEHAVIORAL HEALTH
LANCASTER, SC
Owner & Operator Information
Business Entity
ACTS RETIREMENT-LIFE COMMUNITIES INC
Ownership Structure
Management & Direction
- ACTS MANAGEMENT SERVICES INC. OPERATIONAL/MANAGERIAL CONTROL
- ACTS MANAGEMENT SERVICES INC. ADP OF THE SNF
- ACTS RETIREMENT-LIFE COMMUNITIES INC OPERATIONAL/MANAGERIAL CONTROL
- ACTS RETIREMENT-LIFE COMMUNITIES INC ADP OF THE SNF
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT LLC ADP OF THE SNF
- SUSAN AHERN OPERATIONAL/MANAGERIAL CONTROL
- SUSAN AHERN CORPORATE OFFICER
- SUSAN AHERN ADP OF THE SNF
- SUSAN AHERN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- SUSAN ALLMOND CORPORATE OFFICER
- SUSAN ALLMOND CORPORATE DIRECTOR
- BAKER TILLY US LLP ADP OF THE SNF
- KATHRYN BROD CORPORATE DIRECTOR
- WARREN CALLAWAY CORPORATE DIRECTOR
- LINDA CHAMBERLAIN CORPORATE DIRECTOR
- KAREN CHRISTIANSEN OPERATIONAL/MANAGERIAL CONTROL
- KAREN CHRISTIANSEN ADP OF THE SNF
- KAREN CHRISTIANSEN CORPORATE DIRECTOR
- KAREN CHRISTIANSEN CORPORATE OFFICER
- HAROLD DETWEILER CORPORATE DIRECTOR
- JOHN ESTERHAI CORPORATE DIRECTOR
- GLENN FOX CORPORATE OFFICER
- GLENN FOX OPERATIONAL/MANAGERIAL CONTROL
- GLENN FOX ADP OF THE SNF
- KAITLIN FRANKLIN ADP OF THE SNF
- ELRIC GERNER CORPORATE OFFICER
- ELRIC GERNER CORPORATE DIRECTOR
- JAMES GLYNN CORPORATE DIRECTOR
- GERALD GRANT ADP OF THE SNF
- GERALD GRANT CORPORATE OFFICER
- GERALD GRANT OPERATIONAL/MANAGERIAL CONTROL
- GERALD GRANT CORPORATE DIRECTOR
- JASON GREER CORPORATE DIRECTOR
- MICHAEL KELLY CORPORATE DIRECTOR
- JOHN LAMMERS CORPORATE DIRECTOR
- DANIEL LAWSON CORPORATE OFFICER
- DANIEL LAWSON CORPORATE DIRECTOR
- MARVIN MASHNER CORPORATE DIRECTOR
- MARVIN MASHNER CORPORATE OFFICER
- DANIEL MIDDLEBROOKS CORPORATE DIRECTOR
- DAWN REICHARD CORPORATE DIRECTOR
- ROMIN SHAH ADP OF THE SNF
- U.S. BANK ADP OF THE SNF
- U.S. BANK TRUSTEE OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| White Oak of Waxhaw | N/A | 5 |
| Novant Health Presbyterian Medical Center-Snu | N/A | 5 |
| White Oak Manor - York | N/A | 5 |
| The Sharon at Southpark | N/A | 4 |
| Rock Hill Post Acute Care Center | N/A | 5 |
| Willow Brooke Court at Park Pointe Village | N/A | 5 |
| Peak Resources - Gastonia | N/A | 5 |
| Willowbrooke Court Sc Ctr at Matthews Glen | N/A | 5 |
| Musc Health Chester Nursing Center | N/A | 4 |
| Courtland Terrace | N/A | 5 |
Related Analysis
Best Nursing Homes in Rock Hill, SC
Compare Willow Brooke Court at Park Pointe Village to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willow Brooke Court at Park Pointe Village directly at 8039808605. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.