Willowbrooke Court Sc Ctr at Matthews Glen: Data Analysis and Ratings

(CMS 5-Star Rating: )

  Top 5 in the local area

740 PAVILION VIEW DRIVE, MATTHEWS, NC 28105 (704-845-6220)

Click here to Get Monthly Updates for this Facility

   The Most Important Data about Willowbrooke Court Sc Ctr at Matthews Glen

We've looked at a lot of nursing homes, this is what we think you need to see first and if you don't want to spend a lot of time. (It's the tl;dr section.)

There is no indication of abuse occuring at Willowbrooke Court Sc Ctr at Matthews Glen. (CMS flags facilities where abuse has either happened or is very likely.)

CMS 5-Star Overall Rating: (5 out of 5):
(The national average overall star rating is 3 stars.)

Current Trend: Improving

Total Nursing Hours Spent Per Resident Per Day: 5.29
(The national average is 3.78 )

The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 29.77% .

Best Nursing Homes in NC

According to our analysis, Willowbrooke Court Sc Ctr at Matthews Glen is ranked #4 out of 54 skilled nursing homes within a 25 mile radius. See detailed information from recent inspection reports, nursing hours analysis, surverys, and information on owners and operators. Click here to view the ranked list of nursing homes near Willowbrooke Court Sc Ctr at Matthews Glen.

Also, take a look at our detailed analysis of the current situation for nursing in both the state and the city.

   General Data Card

These are the basic data points for the facility.

Data date: April 01, 2024

Address: 740 PAVILION VIEW DRIVE, MATTHEWS, NC 28105

Phone: 704-845-6220

Click for Map Website

Ranking: Willowbrooke Court Sc Ctr at Matthews Glen is ranked #3 out of 24 facilities within a 10 mile radius and #4 out of 54 facilities within a 25 mile radius.

Medicare Provider Number: 345326

Participating in Medicare Since: September 06, 1990

No. of Certified Beds: 90

No. of Residents: 77

Occupancy: 85.56 % (as of 04/14/2024 )

Amount fined in recent period: $650.00

Complaints filed: 0

   What is this page all about?

Below is everything shred of information that we can find about F W Huston Medical Center, along with our best effort to make sense of the data. Our purpose here is to help you to make good decisions when picking a nursing home and to keep you informed once you have chosen a home. We know from personal experience that choosing a nursing home is not something you do once and then you forget about it. In fact, it gets worse. Once you select a nursing home and get through the initial steps of figuring out how to pay for it, then the real worries start. Are they taking good care of me or my loved one? This is the question that will keep you up at night: Can I really trust these people? We wish we could answer this question, we can't. What he can do is churn through the tons of data and try and help you to make sense of it. We hope it helps.

   Ratings History

   Review of Willowbrooke Court Sc Ctr at Matthews Glen Ratings and Inspection Scores

CMS regularly inspects every skilled nursing facility. (The timing is supposed to be annually, but since the beginning of the Covid pandemic, these inspections have not occured as frequently.) The results of the multi-day inspection is reduced to a series of scores which are then translated into the star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another. The Overall Star rating is based on the facility's performance as compared to other facilities in the same state, so you cannot easily compare one facility's Overall star rating to a facility in another state.

It has been 10 months since the most recent inspection.

Ratings

Overall Rating 5:
Health Inspection Rating 5:
Quality Rating 4:
Staffing Rating 5:

Inspection Scores

Cycle 1 Score NA
Cycle 2 Score (as of March 02, 2022) 12
Cycle 3 Score (as of January 08, 2020) 4
Weighted All Cycles Score 5

   What Goes Into the Nursing Home's 5-Star Rating

CMS has put a lot of effort into creating its very elaborate 5-Star Quality Rating System specifically to provide a quick way for residents and family members to easily understand how well a nursing home is performing and to make comparing nursing homes easier. The rating system allows people to easily compare facilities across numerous dimensions with the express purpose of identifying the best and best performing nursing homes. The rating system was initially developed in 2008 and the methodologies are regularly reviewed and updated.

The rating system has five separate ratings including:

  • Overall rating
  • Health Inspection rating
  • Staff rating
  • RN Staffing rating
  • Quality Measures rating

Nursing homes are rated from 1-star to 5-stars with 1-star being the worst rating and 5-star being the best rating. For the Health Inspection Rating the nursing homes in each state are ranked based on their weighted three year inspection score. The top 10 percent of nursing homes (those with the lowest scores) are awarded a 5-star rating; the bottom 20 percent (those with the highest scores) are awarded a 1-star rating. In between 1-star and 5-star, the remaining homes are divided equally into three tranches which correspond with the stars 2 to 4. The staff ratings and quality measure ratings follow a similar process but the divisions are based on a national ranking. The division between star ratings is called the “cut-rate”. Cut-rates are redefined periodically and are published by CMS. See the latest cut rates on this table.

Calculating the Overall Star Rating is done differently. According to CMS, the reason for adopting a different system is to give the Health Inspection Rating higher weight in the Overall Rating. So, since there are FIVE ratings and FIVE stars for each rating, there must also be a FIVE step process to calculate the Overall Rating (so symetrical!) :

  1. Begin with the Health Inspection Rating
  2. Add one star to the Health Inspection Rating if the Staffing Rating is at least four-stars and is higher than the Health Inspection Rating. (We will call this the "Adjusted Rating".)
  3. Subtract one star from the Health Inspection Rating if the Staffing Rating is one-star.
  4. Add a star to the Adjusted Rating if the Quality Measure Rating is 5-stars.
  5. Subtract one star from the Adjusted Rating if the Quality Measure Rating is 1-star.

Throughout the calculation of the Overall Rating, the rating cannot exceed 5-stars. The Overall Rating is capped at 2-stars if the Health Inspection rating is 1-star. No Overall Rating is awarded if the nursing home does not have a Health Inspection Rating (This effectively means that a nursing home is not rated until the home has been operating for more than two years.)

Changes in a nursing homes star rating can be due to the results of a new health inspection report, the processing of new complaints, the aging of older complaints, a new inspection control survey, a revisit, or the resolution of disputes that change the scope and or severity of deficiencies.

   Most Recent Nursing Home Inspections

CMS is required to inspect each senior nursing facility at least annually. These inspections take several days. Additional follow-up inspections as conducted as needed or for certain purposes. Inspections stopped for more than seven months in 2020 due to the Covid pandemic. That stoppage has caused all inspections to be delayed as the inspectors continue to deal with a backlog. The table below shows the latest inspections for Willowbrooke Court Sc Ctr at Matthews Glen including health, fire, and inspection control inspections:

No Inspection Information is Available

   Owner and Operator Information for Willowbrooke Court Sc Ctr at Matthews Glen

Our database of owners and operators shows all direct owners of the nursing nurse, any managers and directors, and the most adjacent indirect owners of the facility (that is, if the direct owner is company, then the owners of that company.) Lists of nursing home owners are available and you can search for nursing home owners and operators on our site.

Business Entity Name:

ACTS RETIREMENT-LIFE COMMUNITIES INC

Owners:

Managers and Directors:

   Analysis of Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Willowbrooke Court Sc Ctr at Matthews Glen spends MORE time on average with its residents than the state average for total nursing homes spent per resident and MORE time than the national average for total nursing homes spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 1.38 0.58 / 0.65
Case Mix 0.42 0.41 / 0.38
Adjusted 1.23 NA / NA
Licensed Practical Nurse (LPN)
Hours 1.36 0.90 / 0.88
Case Mix 0.81 NA / NA
Adjusted 1.25 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.55 2.31 / 2.26
Case Mix 1.68 NA / NA
Adjusted 3.10 NA / NA
Total Licensed Staff
Hours 2.75 1.48 / 1.53
Physical Therapist (PT)
Hours 2.29 0.09 / 0.07
Total Nursing Homes Spent per Resident on Average
Hours 5.29 3.79 / 3.78
Case Mix 2.91 3.25 / 3.15
Adjusted 5.74 NA / NA

   Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
29.8% / 22.5%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
10.2% / 13.8%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
Not Available
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) Not Available
Percentage of long-stay residents who lose too much weight (qm404) Not Available
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) Not Available
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) Not Available
Percentage of long-stay residents with a urinary tract infection (qm407) Not Available
Percentage of long-stay residents who have depressive symptoms (qm408) Not Available
Percentage of long-stay residents who were physically restrained (qm409) Not Available
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) Not Available
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) Not Available
Percentage of long-stay residents who received an antipsychotic medication (qm419) Not Available
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 91.0% / 77.4%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 0.9% / 1.7%
Better
Percentage of long-stay residents whose ability to move independently worsened (qm451) Not Available
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) Not Available
Percentage of high risk long-stay residents with pressure ulcers (qm453) Not Available
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) Not Available
Percentage of short-stay residents who made improvements in function (qm471) 78.1% / 74.7%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 93.3% / 75.1%
Better

   Hospitals Near Willowbrooke Court Sc Ctr at Matthews Glen

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Willowbrooke Court Sc Ctr at Matthews Glen.

This information is based on the most recent Hospital data. Historical data is not available.

Hospital 5-Star Overall Rating
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
1000 BLYTHE BLVD
CHARLOTTE, NC 28203
2
PIEDMONT MEDICAL CENTER
1731 FRANK GASTON BLVD
ROCK HILL, SC 29732
2
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
200 HAWTHORNE LANE BOX 33549
CHARLOTTE, NC 28233
3
ATRIUM HEALTH PINEVILLE
10628 PARK RD
CHARLOTTE, NC 28210
3
ATRIUM HEALTH UNIVERSITY CITY
8800 NORTH TYRON STREET
CHARLOTTE, NC 28262
3
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
10030 GILEAD ROAD
HUNTERSVILLE, NC 28078
3
CAROLINAS MEDICAL CENTER-NORTHEAST
920 CHURCH ST N
CONCORD, NC 28025
4
ATRIUM HEALTH UNION
600 HOSPITAL DR
MONROE, NC 28112
4
NOVANT HEALTH MATTHEWS MEDICAL CENTER
1500 MATTHEWS TWNSHP PRKWY BOX 3310
MATTHEWS, NC 28106
4
NOVANT HEALTH MINT HILL MEDICAL CENTER
8201 HEALTHCARE LOOP
CHARLOTTE, NC 28215
5
REBOUND BEHAVIORAL HEALTH
134 EAST REBOUND ROAD
LANCASTER, SC 29720
Not Available

   Medical Professionals Associated with Willowbrooke Court Sc Ctr at Matthews Glen

These are the doctors who are affiliated with Willowbrooke Court Sc Ctr at Matthews Glen. The data is from the most recent period. Historical data is not available.

   Other Local Nursing Homes

Below is a list of nursing homes in near Willowbrooke Court Sc Ctr at Matthews Glen (including this home). This list is ranked based on the nursing home's health inspection scores (alse referred to as the "weighted all cycles score"). We also show the home's 5-star overall rating in the list. (If a nursing home has been flaged by CMS for abuse, we will added an icon () to the home to indicate this.)

The data is based on the dataset as of April 01, 2024.

Name Overall Rating
White Oak of Waxhaw
(WAXHAW, NC)
Briar Creek Health Center
(CHARLOTTE, NC)
The Stewart Health Center
(CHARLOTTE, NC)
Willowbrooke Court Sc Ctr at Matthews Glen
(MATTHEWS, NC)
Westminster Health and Rehab Center
(ROCK HILL, SC)
Willow Brooke Court at Park Pointe Village
(ROCK HILL, SC)
The Gardens of Taylor Glen Ret Com
(CONCORD, NC)
Rock Hill Post Acute Care Center
(ROCK HILL, SC)
Jesse Helms Nursing Center
(MONROE, NC)
Wilora Lake Healthcare Center
(CHARLOTTE, NC)
Novant Health Presbyterian Medical Center-Snu
(CHARLOTTE, NC)
Sharon Towers
(CHARLOTTE, NC)
Huntersville Oaks
(HUNTERSVILLE, NC)
Pruitthealth-Town Center
(HARRISBURG, NC)
The Lodge at Wellmore- Tega Cay
(FORT MILL, SC)
Accordius Health at Charlotte
(CHARLOTTE, NC)
University Place Nursing and Rehabilitation Center
(CHARLOTTE, NC)
White Oak Manor - Charlotte
(CHARLOTTE, NC)
Sardis Oaks
(CHARLOTTE, NC)
Brookdale Carriage Club Providence
(CHARLOTTE, NC)
Pavilion Health Center at Brightmore
(CHARLOTTE, NC)
Mecklenburg Health and Rehabilitation
(CHARLOTTE, NC)
Asbury Health and Rehabilitation Center
(CHARLOTTE, NC)
Matthews Health and Rehab Center
(MATTHEWS, NC)
Lakeside Health and Rehab Center
(HUNTERSVILLE, NC)
The Greens at Cabarrus
(CONCORD, NC)
Charlotte Health and Rehabilitation Center
(CHARLOTTE, NC)
Lake Park Nursing and Rehabilitation Center
(INDIAN TRAIL, NC)
Monroe Rehabilitation Center
(MONROE, NC)
Huntersville Health and Rehab Center
(HUNTERSVILLE, NC)
Pruitthealth- Rock Hill
(ROCK HILL, SC)
Accordius Health at Monroe
(MONROE, NC)
Autumn Care of Cornelius
(CORNELIUS, NC)
White Oak Manor - Rock Hill
(ROCK HILL, SC)
Pruitthealth-Union Pointe
(MONROE, NC)
Peak Resources - Charlotte
(CHARLOTTE, NC)
Royal Park Rehab and Health Ctr of Matthews
(MATTHEWS, NC)
The Greens at Gastonia
(GASTONIA, NC)
Five Oaks Rehabilitation and Care Center
(CONCORD, NC)
Universal Health Care and Rehab
(CONCORD, NC)
Pelican Health Randolph LLC
(CHARLOTTE, NC)
Autumn Care of Marshville
(MARSHVILLE, NC)
Pineville Rehabilitation and Living Ctr
(PINEVILLE, NC)
Hunter Woods Nursing and Rehab
(CHARLOTTE, NC)
Accordius Health at Midwood, LLC
(CHARLOTTE, NC)
Stanley Total Living Center
(STANLEY, NC)
Magnolia Manor - Rock Hill
(ROCK HILL, SC)
Clear Creek Nursing and Rehabilitation Center
(MINT HILL, NC)
Transitional Health Services of Kannapolis
(KANNAPOLIS, NC)
Pelican Health at Charlotte
(CHARLOTTE, NC)
Accordius Health at Concord
(CONCORD, NC)
The Ivy at Gastonia LLC
(GASTONIA, NC)
The Citadel at Myers Park, LLC
(CHARLOTTE, NC)
N/A
Saturn Nursing and Rehabilitation Center
(CHARLOTTE, NC)

   Detailed Analysis Pages:

Depending on the nursing home, this page can get really long. So, we have also broken up the data onto separate pages to allow you to find what you want more easily. We will keep adding to these pages as we continue to analyze the nursing home database.

CMS Five Star Ratings and Quality Measures for Willowbrooke Court Sc Ctr at Matthews Glen

Five different rating results plus detailed inspection numbers and quality measures for Willowbrooke Court Sc Ctr at Matthews Glen.

Covid Infections at Willowbrooke Court Sc Ctr at Matthews Glen

This report is updated weekly and shows new and historical infection levels.

Nursing Hours Analysis for Willowbrooke Court Sc Ctr at Matthews Glen

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

Ownership Details for Willowbrooke Court Sc Ctr at Matthews Glen

A list of all of the registered owners for Willowbrooke Court Sc Ctr at Matthews Glen. This includes direct and indirect owners and managers.

Noted Deficiencies for Willowbrooke Court Sc Ctr at Matthews Glen

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Comparison Ranking of Nearby Skilled Nursing Facilities

How does Willowbrooke Court Sc Ctr at Matthews Glen compare to other skilled nursing facilities? This list shows the competitive set within a 25 mile radius.

Best Nursing Homes in MATTHEWS, NC

Homes that you should consider. A list ranking the best skilled nursing facilities in MATTHEWS based on their weighted inspection score as of April 01, 2024.

Worst Nursing Homes in MATTHEWS, NC

Homes that you avoid if possible. A list ranking the worst skilled nursing facilities in MATTHEWS based on their weighted inspection score as of April 01, 2024.