About Crystal Lake Rehabilitation and Care Center
Crystal Lake Rehabilitation And Care Center, located in Pascoag, RI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Crystal Lake Rehabilitation and Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.58 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Crystal Lake Rehabilitation and Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 52 | Apr 17, 2025 |
| Weighted Average | 232 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 0.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 6.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 8.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 69.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 24.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 37.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 76.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 39.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 2 complaints
- 2024: 23 complaints
- Total: 25 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 20, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Nov 20, 2024 | Ensure that residents are free from significant medication errors. |
| Nov 20, 2024 | Employ staff that are licensed, certified, or registered in accordance with state laws. |
| Oct 07, 2024 | Ensure that residents are free from significant medication errors. |
| Jun 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 29, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 19, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Apr 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 19, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Mar 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 19, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Mar 19, 2024 | Keep residents' personal and medical records private and confidential. |
| Mar 19, 2024 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Mar 19, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 19, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 19, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 19, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jan 23, 2024 | Honor the resident's right to manage his or her financial affairs. |
| Jan 06, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jan 06, 2024 | Provide activities to meet all resident's needs. |
| Jan 06, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Jan 06, 2024 | Develop, implement, and/or maintain an effective training program for all new and existing staff members. |
| Oct 12, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 31, 2023 | Ensure that residents are free from significant medication errors. |
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Owner & Operator Information
Business Entity
CL OPERATING LLC
Ownership Structure
- BORUCH FINK Direct: 5%
- JOEL LEIFER Direct: 48%
- DAVID OBERLANDER Direct: 48%
Management & Direction
- EDWARD HERMANN W-2 MANAGING EMPLOYEE
- SAMUEL STERN CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lydia Taft House | N/A | 5 |
| Jeanne Jugan Residence | N/A | 5 |
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| Lutheran Rehabilitation and Skilled Care Center | N/A | 5 |
| Briarcliffe Manor | N/A | 5 |
| Holy Trinity Eastern Orthodox N and R Center | N/A | 5 |
| Life Care Center of Attleboro | N/A | 5 |
| Quaboag Rehabilitation and Skilled Care Facility | N/A | 5 |
| Mary Ann Morse Nursing and Rehabilitation | N/A | 5 |
| Bethany Skilled Nursing Facility | N/A | 5 |
Related Analysis
Best Nursing Homes in Pascoag, RI
Compare Crystal Lake Rehabilitation and Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Crystal Lake Rehabilitation and Care Center directly at 4015683091. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.