About Hillside Heights Rehabilitation Center
Hillside Heights Rehabilitation Center, located in EUGENE, OR, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hillside Heights Rehabilitation Center
- More Nursing Time: Staff spends 5.14 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.14 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the VOLARE HEALTH network. This chain operates 16 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Hillside Heights Rehabilitation Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Jan 30, 2026 |
| Weighted Average | 59 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 88.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 22.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 81.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 16.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2026: 4 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 19, 2026 | Provide enough food/fluids to maintain a resident's health. |
| Jan 19, 2026 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jan 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 19, 2026 | Respond appropriately to all alleged violations. |
| Oct 15, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 16, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 16, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Nearby Hospitals
MCKENZIE-WILLAMETTE MEDICAL CENTER
SPRINGFIELD, OR
SACRED HEART MEDICAL CENTER - RIVERBEND
SPRINGFIELD, OR
PEACEHEALTH COTTAGE GROVE COMMUNITY MEDICAL CENTER
COTTAGE GROVE, OR
Owner & Operator Information
Business Entity
COLLEGE HILL REHAB CENTER LLC
Ownership Structure
- ALEXANDER HAGLER Indirect
- KNOX HEALTHCARE PAC 12 HOLDINGS LLC Indirect
- DONALD KNOX Indirect
- PAC 12 HOLDINGS LLC Indirect
- PAC 12 OPCO HOLDCO LLC Direct: 100%
- PAC 12 PINNACLE HOLDCO LLC Indirect
Management & Direction
- COLLEGE HILL PROPCO LLC ADP OF THE SNF
- SARAH DUNHAM ADP OF THE SNF
- SARAH DUNHAM OPERATIONAL/MANAGERIAL CONTROL
- CHAIM HAGAR ADP OF THE SNF
- PHILLIP HOHNSTEIN ADP OF THE SNF
- PHILLIP HOHNSTEIN OPERATIONAL/MANAGERIAL CONTROL
- DONALD KNOX OPERATIONAL/MANAGERIAL CONTROL
- DONALD KNOX ADP OF THE SNF
- DONALD KNOX CORPORATE OFFICER
- PAC 12 HOLDINGS LLC ADP OF THE SNF
- PAC 12 PINNACLE HOLDCO LLC ADP OF THE SNF
- ELIEZER SCHWARTZ OPERATIONAL/MANAGERIAL CONTROL
- ELIEZER SCHWARTZ ADP OF THE SNF
- BRIAN SMITH CORPORATE OFFICER
- BRIAN SMITH ADP OF THE SNF
- VOLARE HEALTH LLC OPERATIONAL/MANAGERIAL CONTROL
- VOLARE HEALTH LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Creekside Health and Rehab of Cascadia | N/A | 5 |
| Cascade Manor | N/A | 3 |
| Avamere Rehabilitation of Junction City | N/A | 3 |
| Marquis Springfield | N/A | 4 |
| Hillside Heights Rehabilitation Center | N/A | 3 |
| Cottage Grove Post Acute | N/A | 3 |
| Valley West Health Care Center | N/A | 2 |
| Avamere Riverpark of Eugene | N/A | 2 |
| Creswell Post Acute | N/A | 2 |
| Avamere Rehabilitation of Eugene | N/A | 1 |
Related Analysis
Best Nursing Homes in EUGENE, OR
Compare Hillside Heights Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hillside Heights Rehabilitation Center directly at 5416832155. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.