About Eliza at Chagrin Falls
Eliza At Chagrin Falls, located in CHAGRIN FALLS, OH, is a non-profit organization that accepts Medicare.
Why Families Choose Eliza at Chagrin Falls
- More Nursing Time: Staff spends 5.01 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.01 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Eliza at Chagrin Falls provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 2 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Jan 22, 2026 |
| Weighted Average | 41 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 19.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 25.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 23.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 6.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 32.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 9.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 30.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | N/A |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 23.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | N/A |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 18.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2026: 2 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 13, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Feb 13, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 21, 2023 | Inspect, test, and maintain automatic sprinkler systems. |
Nearby Hospitals
METROHEALTH SYSTEM
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UH CLEVELAND MEDICAL CENTER
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LAKE HEALTH
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UNIVERSITY HOSPITALS AHUJA MEDICAL CENTER
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LUTHERAN HOSPITAL
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SUMMA HEALTH SYSTEM
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SUMMA WESTERN RESERVE HOSPITAL
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UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
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EUCLID HOSPITAL
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PARMA COMMUNITY GENERAL HOSPITAL
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LOUIS STOKES CLEVELAND VA MEDICAL CENTER
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UH REGIONAL HOSPITALS
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CLEVELAND CLINIC
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HILLCREST HOSPITAL
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CRYSTAL CLINIC ORTHOPAEDIC CENTER
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AKRON GENERAL MEDICAL CENTER
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MARYMOUNT HOSPITAL
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SOUTH POINTE HOSPITAL
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GLENBEIGH HEALTH SOURCES
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LAKE HEALTH BEACHWOOD MEDICAL CENTER
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Owner & Operator Information
Business Entity
ELIZA JENNINGS INC
Ownership Structure
Management & Direction
- RICHARD BOYSON CORPORATE DIRECTOR
- RICHARD BOYSON W-2 MANAGING EMPLOYEE
- RICHARD BOYSON CORPORATE OFFICER
- RICHARD FLETCHER CORPORATE DIRECTOR
- ALAYNE FODOR CORPORATE DIRECTOR
- RICHARD FOX CORPORATE DIRECTOR
- MICHAEL GRAY CORPORATE DIRECTOR
- MICHAEL GRAY CORPORATE OFFICER
- JENNIFER GRIVEAS CORPORATE OFFICER
- MARGARET HARTNEY CORPORATE DIRECTOR
- KIMBERLY HERNANDEZ CORPORATE OFFICER
- GLENN KRASSEN CORPORATE DIRECTOR
- MICHELE MESSINA CORPORATE DIRECTOR
- JAMES ROGERSON CORPORATE DIRECTOR
- PATRICIA SCANLON CORPORATE DIRECTOR
- SHERYL SEREDA CORPORATE DIRECTOR
- KATHLEEN SHIELDS CORPORATE OFFICER
- TERRIE SHROCK CORPORATE DIRECTOR
- JOHN STONER CORPORATE DIRECTOR
- ALLEN TRACY CORPORATE DIRECTOR
- FRED WEIGLE CORPORATE DIRECTOR
- MARGARET WEITZEL CORPORATE DIRECTOR
- HILTON YOUNG CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Algart Health Care | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| Concord Village Skilled Nursing and Rehabilitation | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Burton Health Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Ohman Family Living at Blossom | N/A | 5 |
| Mentor Ridge Health and Rehabilitation | N/A | 5 |
| The Pinnacle Rehabilitation and Nursing Center | N/A | 5 |
| Heather Knoll Retirement Village | N/A | 5 |
Related Analysis
Best Nursing Homes in CHAGRIN FALLS, OH
Compare Eliza at Chagrin Falls to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Eliza at Chagrin Falls directly at 4405434221. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.