About Grande Oaks
Grande Oaks, located in OAKWOOD VILLAGE, OH, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Grande Oaks
- More Nursing Time: Staff spends 4.15 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.15 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the EMBASSY HEALTHCARE network. This chain operates 35 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Grande Oaks provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Mar 27, 2025 |
| Weighted Average | 165 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 0.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 46.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 11.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 0.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 86.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 22.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 10.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 5.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 18 complaints
- 2025: 22 complaints
- Total: 44 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 31, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Oct 31, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Oct 31, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 31, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Oct 31, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 31, 2025 | Provide and implement an infection prevention and control program. |
| Oct 31, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jan 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 03, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 03, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jan 03, 2025 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. |
| Jan 03, 2025 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| Jan 03, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Jan 03, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jan 03, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 03, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 03, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| Jan 03, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Jan 03, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 03, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jan 03, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Jan 03, 2025 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Oct 18, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 08, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 08, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Oct 08, 2024 | Ensure that residents are free from significant medication errors. |
| Oct 08, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 08, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 08, 2024 | Provide and implement an infection prevention and control program. |
| Oct 08, 2024 | Provide and implement an infection prevention and control program. |
| Aug 02, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 02, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 02, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 07, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jun 07, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jun 07, 2024 | Ensure that residents are free from significant medication errors. |
| Apr 19, 2024 | Ensure that residents are free from significant medication errors. |
| Apr 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 26, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jul 17, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 17, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 17, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 17, 2023 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
Nearby Hospitals
UNIVERSITY HOSPITALS AHUJA MEDICAL CENTER
BEACHWOOD, OH
METROHEALTH SYSTEM
CLEVELAND, OH
LUTHERAN HOSPITAL
CLEVELAND, OH
LAKE HEALTH
CONCORD, OH
UNIVERSITY HOSPITALS PORTAGE MEDICAL CENTER
RAVENNA, OH
SUMMA WESTERN RESERVE HOSPITAL
CUYAHOGA FALLS, OH
UH CLEVELAND MEDICAL CENTER
CLEVELAND, OH
SUMMA HEALTH SYSTEM
AKRON, OH
PARMA COMMUNITY GENERAL HOSPITAL
PARMA, OH
SOUTHWEST GENERAL HEALTH CENTER
MIDDLEBURG HEIGHTS, OH
CLEVELAND CLINIC
CLEVELAND, OH
EUCLID HOSPITAL
EUCLID, OH
UH REGIONAL HOSPITALS
CHARDON, OH
UH ST JOHN MEDICAL CENTER
WESTLAKE, OH
LOUIS STOKES CLEVELAND VA MEDICAL CENTER
CLEVELAND, OH
SOUTH POINTE HOSPITAL
WARRENSVILLE HEIGHTS, OH
HILLCREST HOSPITAL
MAYFIELD HEIGHTS, OH
MEDINA HOSPITAL
MEDINA, OH
AKRON GENERAL MEDICAL CENTER
AKRON, OH
FAIRVIEW HOSPITAL
CLEVELAND, OH
Owner & Operator Information
Business Entity
OAKWOOD HEALTH CARE SERVICES, INC.
Ownership Structure
Management & Direction
- HARIGOPAL BALAJI OPERATIONAL/MANAGERIAL CONTROL
- HARIGOPAL BALAJI ADP OF THE SNF
- KATHRYN DORSEY OPERATIONAL/MANAGERIAL CONTROL
- KATHRYN DORSEY ADP OF THE SNF
- EMBASSY HEALTHCARE MANAGEMENT INC OPERATIONAL/MANAGERIAL CONTROL
- EMBASSY HEALTHCARE MANAGEMENT INC ADP OF THE SNF
- AARON HANDLER MANAGING CONTROL - GOVERNING BODY
- AARON HANDLER OPERATIONAL/MANAGERIAL CONTROL
- AARON HANDLER ADP OF THE SNF
- HERITAGE EMPLOYMENT SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- HERITAGE EMPLOYMENT SERVICES LLC ADP OF THE SNF
- GEORGE REPCHICK MANAGING CONTROL - GOVERNING BODY
- GEORGE REPCHICK OPERATIONAL/MANAGERIAL CONTROL
- GEORGE REPCHICK ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Algart Health Care | N/A | 5 |
| Western Reserve Masonic Comm | N/A | 5 |
| Concord Village Skilled Nursing and Rehabilitation | N/A | 5 |
| Burton Health Care Center | N/A | 5 |
| North Park Care Center | N/A | 5 |
| Ohio Living Rockynol | N/A | 5 |
| Welsh Home The | N/A | 5 |
| Brookdale Westlake Village | N/A | 5 |
| Wadsworth Pointe | N/A | 5 |
| Ohman Family Living at Blossom | N/A | 5 |
Related Analysis
Best Nursing Homes in OAKWOOD VILLAGE, OH
Compare Grande Oaks to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Grande Oaks directly at 4404397976. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.