About Otterbein Portage Valley
Otterbein Portage Valley, located in PEMBERVILLE, OH, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Otterbein Portage Valley
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #13 out of 63 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours N/A
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the OTTERBEIN SENIORLIFE network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Jun 18, 2025 |
| Weighted Average | 37 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 0.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 97.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 94.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 0.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.0% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 86.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 5 complaints
- 2025: 6 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 11, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jul 11, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 21, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 21, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 21, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 03, 2025 | Give the resident's representative the ability to exercise the resident's rights. |
| Sep 23, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Sep 23, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 04, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 10, 2024 | Ensure that residents are free from significant medication errors. |
| Jun 10, 2024 | Ensure medication error rates are not 5 percent or greater. |
| Aug 25, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
UNIVERSITY OF TOLEDO MEDICAL CENTER
TOLEDO, OH
MERCY HEALTH - TIFFIN HOSPITAL
TIFFIN, OH
BAY PARK COMMUNITY HOSPITAL
OREGON, OH
WOOD COUNTY HOSPITAL
BOWLING GREEN, OH
PROMEDICA TOLEDO HOSPITAL
TOLEDO, OH
MEMORIAL HOSPITAL
FREMONT, OH
FOSTORIA COMMUNITY HOSPITAL
FOSTORIA, OH
NATIONWIDE CHILDREN'S HOSPITAL TOLEDO, LLC
TOLEDO, OH
NORTHWEST OHIO PSYCHIATRIC HOSPITAL
TOLEDO, OH
ARROWHEAD BEHAVIORAL HEALTH
MAUMEE, OH
ASSURANCE HEALTH TOLEDO LLC
SYLVANIA, OH
Owner & Operator Information
Business Entity
OTTERBEIN PORTAGE VALLEY INC
Ownership Structure
- OTTERBEIN HOME Indirect
- OTTERBEIN LSC LLC Direct: 100%
Management & Direction
- LYNN APP OPERATIONAL/MANAGERIAL CONTROL
- STEVE BAKER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DANIEL BARBEE TRUSTEE OF THE SNF
- DANIEL BARBEE MANAGING CONTROL - GOVERNING BODY
- VICTORIA BARTLETT OPERATIONAL/MANAGERIAL CONTROL
- BECKY BAYLIFF OPERATIONAL/MANAGERIAL CONTROL
- JUDY BENEDICT MANAGING CONTROL - GOVERNING BODY
- JUDY BENEDICT TRUSTEE OF THE SNF
- MARILYN BOWLUS TRUSTEE OF THE SNF
- MARILYN BOWLUS MANAGING CONTROL - GOVERNING BODY
- WILLIAM BROWNSON OPERATIONAL/MANAGERIAL CONTROL
- DANIEL BURKE OPERATIONAL/MANAGERIAL CONTROL
- ROBERT COLEMAN OPERATIONAL/MANAGERIAL CONTROL
- RALPH FRALEY OPERATIONAL/MANAGERIAL CONTROL
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC ADP OF THE SNF
- FUNCTIONAL PATHWAYS OF TENNESSEE LLC OPERATIONAL/MANAGERIAL CONTROL
- ABRAHAM GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DANIEL GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- DAVID GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ERIC GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- ROBERT GALBUT INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- HEIDI GLOSSER OPERATIONAL/MANAGERIAL CONTROL
- MIKE GODFREY MANAGING CONTROL - GOVERNING BODY
- MIKE GODFREY TRUSTEE OF THE SNF
- JAMES GREEN CORPORATE OFFICER
- JAMES GREEN OPERATIONAL/MANAGERIAL CONTROL
- RITA HAWKINS CORPORATE OFFICER
- TOMAS HAZELBAKER OPERATIONAL/MANAGERIAL CONTROL
- NORRIS HINDS TRUSTEE OF THE SNF
- NORRIS HINDS MANAGING CONTROL - GOVERNING BODY
- JESSICA KIRKENDALL ADP OF THE SNF
- JESSICA KIRKENDALL OPERATIONAL/MANAGERIAL CONTROL
- THOMAS KYLLO TRUSTEE OF THE SNF
- THOMAS KYLLO MANAGING CONTROL - GOVERNING BODY
- TARA LOAR TRUSTEE OF THE SNF
- TARA LOAR MANAGING CONTROL - GOVERNING BODY
- KATIE MCKIBBIN TRUSTEE OF THE SNF
- KATIE MCKIBBIN MANAGING CONTROL - GOVERNING BODY
- JASON MILLER CORPORATE OFFICER
- OTTERBEIN HOME ADP OF THE SNF
- OTTERBEIN HOME OPERATIONAL/MANAGERIAL CONTROL
- JONATHAN PARITZKY INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JOHN PIERCE OPERATIONAL/MANAGERIAL CONTROL
- JOHN PIERCE ADP OF THE SNF
- POLARIS PHARMACY SERVICES OF OHIO LLC ADP OF THE SNF
- ANGIE POWELL CORPORATE DIRECTOR
- DAVID ROMBRO INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JOHN STEPHENSON CORPORATE DIRECTOR
- STEVE VONDERHAAR OPERATIONAL/MANAGERIAL CONTROL
- JILL WILSON CORPORATE OFFICER
- TODD ZISEK INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Independence House | N/A | 5 |
| Willows at Bowling Green The | N/A | 5 |
| Briar Hill Health Campus | N/A | 5 |
| The Lakes of Sylvania | N/A | 5 |
| Elizabeth Scott Community | N/A | 5 |
| Hickory Ridge of Temperance | N/A | 5 |
| Grand Rapids Care Center | N/A | 5 |
| The Willows at Tiffin | N/A | 5 |
| Embassy of Swanton | N/A | 4 |
| St Francis Senior Ministries | N/A | 4 |
Related Analysis
Best Nursing Homes in PEMBERVILLE, OH
Compare Otterbein Portage Valley to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Otterbein Portage Valley directly at 4198337000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.