About Nc State Veterans Home - Black Mountain
Nc State Veterans Home - Black Mountain, located in Black Mountain, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Nc State Veterans Home - Black Mountain
- More Nursing Time: Staff spends 5.50 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 5.50 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PRUITTHEALTH network. This chain operates 99 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Nc State Veterans Home - Black Mountain provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 5 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Dec 04, 2025 |
| Weighted Average | 89 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 6.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 93.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 18.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 1 complaint
- 2025: 1 complaint
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 17, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Oct 01, 2024 | Keep residents' personal and medical records private and confidential. |
| Nov 30, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Aug 10, 2023 | Keep residents' personal and medical records private and confidential. |
| Aug 10, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 10, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 10, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Aug 10, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 10, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
Nearby Hospitals
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ANGEL MEDICAL CENTER
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MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE
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THE MCDOWELL HOSPITAL
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BLUE RIDGE REGIONAL HOSPITAL
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PARDEE HOSPITAL HENDERSON COUNTY
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ADVENTHEALTH HENDERSONVILLE
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HIGHLANDS CASHIERS HOSPITAL
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JULIAN F KEITH ALCOHOL & DRUG ABUSE TX
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Owner & Operator Information
Business Entity
NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF
Ownership Structure
Management & Direction
- KATHLEEN BANKS CORPORATE DIRECTOR
- KATHLEEN BANKS OPERATIONAL/MANAGERIAL CONTROL
- KATHLEEN BANKS ADP OF THE SNF
- BRANDEE JONES OPERATIONAL/MANAGERIAL CONTROL
- BRANDEE JONES ADP OF THE SNF
- RABI KUTOB ADP OF THE SNF
- NC DEPT OF MILTARY AND VETERANS AFFAIRS NC DIVISION OF VETERAN AFF OPERATIONAL/MANAGERIAL CONTROL
- NICOLE STEPHENS OPERATIONAL/MANAGERIAL CONTROL
- NICOLE STEPHENS ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Lodge at Mills River | N/A | 5 |
| Oak Grove Healthcare | N/A | 4 |
| Carolina Village Inc | N/A | 5 |
| Black Mountain Neuro-Medical Treatment Center | N/A | 5 |
| Deerfield Episcopal Retirement | N/A | 5 |
| Aston Park Health Care Center | N/A | 5 |
| Givens Health Center | N/A | 5 |
| Hendersonville Health and Rehabilitation | N/A | 5 |
| The Greens at Weaverville | N/A | 4 |
| Transylvania Regional Hospital | N/A | 5 |
Related Analysis
Best Nursing Homes in Black Mountain, NC
Compare Nc State Veterans Home - Black Mountain to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Nc State Veterans Home - Black Mountain directly at 8282576800. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.