About Hendersonville Health and Rehabilitation
Hendersonville Health And Rehabilitation, located in Flat Rock, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Hendersonville Health and Rehabilitation
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #11 out of 42 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.48 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the SANSTONE HEALTH & REHABILITATION network. This chain operates 18 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Hendersonville Health and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 4 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Weighted Average | 13 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 21.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 9.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 32.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 19.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 3.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 4 complaints
- Total: 12 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 12, 2024 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Sep 12, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 12, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Mar 16, 2024 | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| Jul 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 12, 2023 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Jul 06, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 06, 2023 | Keep residents' personal and medical records private and confidential. |
| Jul 06, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 30, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Jun 21, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 16, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
TRANSYLVANIA REGIONAL HOSPITAL, INC
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MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE
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THE MCDOWELL HOSPITAL
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ADVENT HEALTH POLK
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PARDEE HOSPITAL HENDERSON COUNTY
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ADVENTHEALTH HENDERSONVILLE
HENDERSONVILLE, NC
HIGHLANDS CASHIERS HOSPITAL
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JULIAN F KEITH ALCOHOL & DRUG ABUSE TX
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SPRINGBROOK BEHAVIORAL HEALTH SYSTEM
TRAVELERS REST, SC
Owner & Operator Information
Business Entity
HENDERSONVILLE HEALTH AND REHABILITATION
Ownership Structure
- ARDENT HEALTH AND REHABILITATION CO Indirect
- BLUESKY HEALTHCARE INC Direct: 50%
- FLAT ROCK MANAGEMENT COMPANY Direct: 50%
- WENDIE HUTSENPILLER Indirect
- KENNETH MALANOWSKI Indirect
- NICOLE SPRENGER Indirect
- TRACEY SPRENGER Indirect
Management & Direction
- CARMEN FREEMAN ADP OF THE SNF
- MARK JENNINGS ADP OF THE SNF
- LARRY RUSSELL OPERATIONAL/MANAGERIAL CONTROL
- LARRY RUSSELL ADP OF THE SNF
- SANSTONE MANAGEMENT COMPANY LLC OPERATIONAL/MANAGERIAL CONTROL
- SANSTONE MANAGEMENT COMPANY LLC ADP OF THE SNF
- ANDREW SPRENGER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Lodge at Mills River | N/A | 5 |
| Oak Grove Healthcare | N/A | 4 |
| Willowbrooke Court Sc Ctr at Tryon Estates | N/A | 5 |
| Black Mountain Neuro-Medical Treatment Center | N/A | 5 |
| Carolina Village Inc | N/A | 5 |
| Valley Falls Terrace | N/A | 4 |
| Deerfield Episcopal Retirement | N/A | 5 |
| Rosecrest Rehabilitation and Healthcare Center | N/A | 5 |
| Aston Park Health Care Center | N/A | 5 |
| Givens Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in Flat Rock, NC
Compare Hendersonville Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Hendersonville Health and Rehabilitation directly at 8286938600. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.