About Fletcher Rehabilitation and Healthcare Center
Fletcher Rehabilitation And Healthcare Center, located in Fletcher, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Fletcher Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.28 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the YAD HEALTHCARE network. This chain operates 13 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Fletcher Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 148 | Jun 02, 2025 |
| Weighted Average | 124 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 74.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 30.4% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 26.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 28.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 57.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2022: 1 complaint
- 2024: 6 complaints
- 2025: 12 complaints
- 2026: 2 complaints
- Total: 21 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 03, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 20, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jun 20, 2025 | Ensure that residents are free from significant medication errors. |
| Jun 20, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jun 20, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 20, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jun 20, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jun 20, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 20, 2025 | Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| Jun 20, 2025 | Keep residents' personal and medical records private and confidential. |
| Jun 20, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jun 02, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Jun 02, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Feb 29, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 29, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| Feb 29, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Feb 29, 2024 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| Feb 29, 2024 | Ensure each resident receives an accurate assessment. |
| Feb 29, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 01, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
TRANSYLVANIA REGIONAL HOSPITAL, INC
BREVARD, NC
ANGEL MEDICAL CENTER
FRANKLIN, NC
MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE
ASHEVILLE, NC
ADVENT HEALTH POLK
COLUMBUS, NC
PARDEE HOSPITAL HENDERSON COUNTY
HENDERSONVILLE, NC
ADVENTHEALTH HENDERSONVILLE
HENDERSONVILLE, NC
HIGHLANDS CASHIERS HOSPITAL
HIGHLANDS, NC
JULIAN F KEITH ALCOHOL & DRUG ABUSE TX
BLACK MOUNTAIN, NC
Owner & Operator Information
Business Entity
FLETCHER OPERATOR LLC
Ownership Structure
- TZVI ALTER Indirect
- FLETCHER HOLDINGS I LLC Direct: 100%
- WEST NC HOLDINGS LLC Indirect
Management & Direction
- TIMOTHY LANE OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Lodge at Mills River | N/A | 5 |
| Willowbrooke Court Sc Ctr at Tryon Estates | N/A | 5 |
| Black Mountain Neuro-Medical Treatment Center | N/A | 5 |
| Carolina Village Inc | N/A | 5 |
| Deerfield Episcopal Retirement | N/A | 5 |
| Aston Park Health Care Center | N/A | 5 |
| Givens Health Center | N/A | 5 |
| Hendersonville Health and Rehabilitation | N/A | 5 |
| The Greens at Weaverville | N/A | 4 |
| Transylvania Regional Hospital | N/A | 5 |
Related Analysis
Best Nursing Homes in Fletcher, NC
Compare Fletcher Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Fletcher Rehabilitation and Healthcare Center directly at 8286549060. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.