About Carolina Rehab Center of Cumberland
Carolina Rehab Center Of Cumberland, located in Fayetteville, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Carolina Rehab Center of Cumberland
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.68 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFEWORKS REHAB network. This chain operates 66 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Carolina Rehab Center of Cumberland provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Jul 02, 2025 |
| Weighted Average | 62 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 5.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 10.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 94.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 83.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 71.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 3.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 2.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 18 complaints
- 2025: 1 complaint
- 2026: 1 complaint
- Total: 20 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 02, 2026 | Ensure medication error rates are not 5 percent or greater. |
| Mar 13, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 05, 2024 | Ensure that residents are free from significant medication errors. |
| Nov 04, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 04, 2024 | Provide appropriate care/assistance for a resident with a prosthesis. |
| Sep 27, 2024 | Keep residents' personal and medical records private and confidential. |
| Aug 23, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 13, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 24, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| May 24, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| May 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| May 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 24, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 24, 2024 | Honor the resident's right to manage his or her financial affairs. |
| May 24, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Apr 03, 2024 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Mar 16, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 16, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| Mar 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
CAPE FEAR VALLEY MEDICAL CENTER
FAYETTEVILLE, NC
BETSY JOHNSON REGIONAL HOSPITAL
DUNN, NC
CAPE FEAR VALLEY HOKE HOSPITAL
RAEFORD, NC
Womack AMC (FT Bragg)
Fort Bragg, NC
GOOD HOPE HOSPITAL, INC
ERWIN, NC
Owner & Operator Information
Business Entity
CAROLINA CUMBERLAND OPERATOR LLC
Ownership Structure
- CAROLINA CUMBERLAND HOLDINGS LLC Direct: 100%
- CHARLES 1994 FAMILY GRANTOR TRUST Indirect
- CK 2008 FAMILY TRUST Indirect
- DRM SOUTH LLC Indirect
- EDWARD 1998 FAMILY GRANTOR TRUST Indirect
- LAUREN 2020 FAMILY GRANTOR TRUST Indirect
- LAUREN 2020 LLC Indirect
- LEPS 2003 FAMILY TRUST Indirect
- NORMAN 5571 & FAMILY LLC Indirect
- NORMAN 5571 FAMILY GRANTOR TRUST Indirect
- NORMAN 5571 LLC Indirect
- RL 2008 FAMILY TRUST Indirect
- ROBIN 2008 FAMILY GRANTOR TRUST Indirect
- ROBIN 2008 LLC Indirect
- SAUL 2012 FAMILY GRANTOR TRUST Indirect
- SPRINGROCK SOUTH LLC Indirect
- SUMMER SOUTH LLC Indirect
Management & Direction
- CINDY MAHER W-2 MANAGING EMPLOYEE
- RSBRM SOUTH MANAGER LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Haymount Rehabilitation and Nursing Center, Inc. | N/A | 5 |
| Liberty Healthcare Services of Golden Years Nursin | N/A | 4 |
| Whispering Pines Nursing and Rehab Center | N/A | 5 |
| Autumn Care of Fayetteville | N/A | 4 |
| Harnett Woods Nursing and Rehabilitation Center | N/A | 4 |
| Bethesda Health Care Facility | N/A | 4 |
| Glenflora | N/A | 5 |
| Village Green Health and Rehabilitation | N/A | 5 |
| Woodlands Nursing and Rehabilitation Center | N/A | 4 |
| Penick Village | N/A | 5 |
Related Analysis
Best Nursing Homes in Fayetteville, NC
Compare Carolina Rehab Center of Cumberland to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Carolina Rehab Center of Cumberland directly at 9104291690. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.