River Bend Health and Rehabilitation

Asheville, NC • CMS Certification: 345432

  • Date Updated: June 01, 2026
  • Overall Rating: 1 Stars
  • Address: 213 Richmond Hill Drive, Asheville NC 28806
  • Phone: 8282549675

About River Bend Health and Rehabilitation

River Bend Health And Rehabilitation, located in Asheville, NC, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose River Bend Health and Rehabilitation

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 3.33 hrs
  • Safety Record Issues

Chain Affiliations & Network

This facility is part of the BRIGHTON HEALTHCARE network. This chain operates 8 facilities.

Chain Performance Overview

Inspection
1.8
Staffing
1.9
Quality
2.0

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

River Bend Health and Rehabilitation provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.53 hrs/day
State: 0.61 US: 0.68
Case Mix Adj: 0.66
Quality Adj: 0.54

Licensed Practical Nurses

1.63 hrs/day
State: 1.50 US: 1.54
Case Mix Adj: 0.84
Quality Adj: 1.12

Certified Assistants

1.69 hrs/day
State: 2.33 US: 2.33
Case Mix Adj: 2.27
Quality Adj: 1.73

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 3
Staffing 2

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 200 Jun 13, 2025
Weighted Average 192 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 27.1%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 6.3%
Number of hospitalizations per 1000 long-stay resident days (QM551) 0.9%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 1.0%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 25.7%
Percentage of long-stay residents who lose too much weight (QM404) 14.2%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 0.5%
Percentage of long-stay residents with a urinary tract infection (QM407) 3.6%
Percentage of long-stay residents who have depressive symptoms (QM408) 3.1%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 10.4%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 59.8%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 40.7%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 5.8%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 37.2%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 14.1%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 61.2%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 43.1%
Percentage of long-stay residents with pressure ulcers (QM479) 3.6%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 33.2%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 24.1%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 6 complaints
  • 2024: 18 complaints
  • 2025: 13 complaints
  • 2026: 4 complaints
  • Total: 41 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Mar 25, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Mar 25, 2026 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Feb 26, 2026 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Feb 26, 2026 Protect each resident from the wrongful use of the resident's belongings or money.
Jul 10, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 10, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 10, 2025 Ensure that residents are free from significant medication errors.
Jul 10, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 10, 2025 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 10, 2025 Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jul 10, 2025 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jul 10, 2025 Ensure services provided by the nursing facility meet professional standards of quality.
Jul 10, 2025 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jul 10, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 10, 2025 Provide medically-related social services to help each resident achieve the highest possible quality of life.
Jul 10, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 13, 2025 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jul 23, 2024 Ensure services provided by the nursing facility meet professional standards of quality.
Jul 23, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jul 23, 2024 Provide enough food/fluids to maintain a resident's health.
Jul 23, 2024 Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Jul 23, 2024 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jul 23, 2024 Post nurse staffing information every day.
Jul 23, 2024 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 23, 2024 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 23, 2024 Provide and implement an infection prevention and control program.
Jul 23, 2024 Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jul 23, 2024 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jul 23, 2024 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Jul 23, 2024 Provide enough food/fluids to maintain a resident's health.
Jul 23, 2024 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jul 23, 2024 Keep residents' personal and medical records private and confidential.
Jul 23, 2024 Protect each resident from the wrongful use of the resident's belongings or money.
Jun 27, 2024 Respond appropriately to all alleged violations.
Jun 27, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 17, 2023 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 17, 2023 Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Oct 17, 2023 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Oct 17, 2023 Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 17, 2023 Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Oct 17, 2023 Provide and implement an infection prevention and control program.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Owner & Operator Information

Business Entity

ASHEVILLE HEALTH AND REHABILITATION SNF LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in Asheville, NC

Compare River Bend Health and Rehabilitation to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

River Bend Health and Rehabilitation has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 3.33 hours per resident daily, compared to the national average of 3.87 hours.

River Bend Health and Rehabilitation is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 100 certified beds.

River Bend Health and Rehabilitation accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact River Bend Health and Rehabilitation directly at 8282549675. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting River Bend Health and Rehabilitation, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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