About Charlotte Health and Rehabilitation Center
Charlotte Health And Rehabilitation Center, located in Charlotte, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Charlotte Health and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.53 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFEWORKS REHAB network. This chain operates 66 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Charlotte Health and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 64 | Jan 28, 2026 |
| Weighted Average | 96 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 22.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.9% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 24.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.4% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.9% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 21.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 91.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 85.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 8 complaints
- 2025: 5 complaints
- 2026: 5 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 26, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 26, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 26, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Feb 26, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 26, 2026 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Apr 04, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Mar 20, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 20, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Mar 20, 2025 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| Feb 21, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 10, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Dec 07, 2024 | Ensure that residents are free from significant medication errors. |
| Dec 07, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 07, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Dec 07, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 15, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Nov 15, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Nov 15, 2024 | Keep all essential equipment working safely. |
Nearby Hospitals
DUKE HEALTH LAKE NORMAN HOSPITAL
MOORESVILLE, NC
PIEDMONT MEDICAL CENTER
ROCK HILL, SC
ATRIUM HEALTH PINEVILLE
CHARLOTTE, NC
ATRIUM HEALTH LINCOLN
LINCOLNTON, NC
ATRIUM HEALTH UNIVERSITY CITY
CHARLOTTE, NC
CAROLINAS MEDICAL CENTER-NORTHEAST
CONCORD, NC
CAROMONT REGIONAL MEDICAL CENTER
GASTONIA, NC
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
CHARLOTTE, NC
ATRIUM HEALTH UNION
MONROE, NC
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
HUNTERSVILLE, NC
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH MATTHEWS MEDICAL CENTER
MATTHEWS, NC
NOVANT HEALTH MINT HILL MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH BALLANTYNE MEDICAL CENTER
CHARLOTTE, NC
Owner & Operator Information
Business Entity
CHARLOTTE OPERATOR LLC
Ownership Structure
- CHARLES 1994 FAMILY GRANTOR TRUST Indirect
- CHARLOTTE HOLDINGS I LLC Direct: 100%
- CK 2008 FAMILY TRUST Indirect
- DRM SOUTH LLC Indirect
- EDWARD 1998 FAMILY GRANTOR TRUST Indirect
- LAUREN 2020 FAMILY GRANTOR TRUST Indirect
- LAUREN 2020 LLC Indirect
- LEPS 2003 FAMILY TRUST Indirect
- NORMAN 5571 & FAMILY LLC Indirect
- NORMAN 5571 FAMILY GRANTOR TRUST Indirect
- NORMAN 5571 LLC Indirect
- RL 2008 FAMILY TRUST Indirect
- ROBIN 2008 FAMILY GRANTOR TRUST Indirect
- ROBIN 2008 LLC Indirect
- SAUL 2012 FAMILY GRANTOR TRUST Indirect
- SPRINGROCK SOUTH LLC Indirect
- SUMMER SOUTH LLC Indirect
Management & Direction
- JOHN ALTSCHUL CORPORATE DIRECTOR
- JOHN ALTSCHUL W-2 MANAGING EMPLOYEE
- RSBRM SOUTH MANAGER LLC OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| White Oak of Waxhaw | N/A | 5 |
| Novant Health Presbyterian Medical Center-Snu | N/A | 5 |
| White Oak Manor - York | N/A | 5 |
| The Sharon at Southpark | N/A | 4 |
| The Gardens of Taylor Glen Retirement Community | N/A | 4 |
| Jesse Helms Nursing Center | N/A | 5 |
| Rock Hill Post Acute Care Center | N/A | 5 |
| Willow Brooke Court at Park Pointe Village | N/A | 5 |
| The Greens at Cabarrus | N/A | 5 |
| Willowbrooke Court Sc Ctr at Matthews Glen | N/A | 5 |
Related Analysis
Best Nursing Homes in Charlotte, NC
Compare Charlotte Health and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Charlotte Health and Rehabilitation Center directly at 7043944001. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.