About Orchard Valley Health and Rehabilitation
Orchard Valley Health And Rehabilitation, located in Hendersonville, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Orchard Valley Health and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.12 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ASCENT HEALTHCARE MANAGEMENT network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Orchard Valley Health and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 2 |
|
| Quality Measures | 1 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Feb 20, 2026 |
| Weighted Average | 75 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 23.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 9.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 61.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 6.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 36.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 71.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 30.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 3 complaints
- 2025: 23 complaints
- 2026: 2 complaints
- Total: 31 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 16, 2026 | Provide enough food/fluids to maintain a resident's health. |
| Mar 16, 2026 | Reasonably accommodate the needs and preferences of each resident. |
| Aug 13, 2025 | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| Aug 13, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jan 03, 2025 | Reasonably accommodate the needs and preferences of each resident. |
| Jan 03, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Jan 03, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 03, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jan 03, 2025 | Provide bedrooms that don't allow residents to see each other when privacy is needed. |
| Jan 03, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 03, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jan 03, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jan 03, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jan 03, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jan 03, 2025 | Ensure that residents are free from significant medication errors. |
| Jan 03, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 03, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jan 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jan 03, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 03, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jan 03, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Jan 03, 2025 | Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. |
| Jan 03, 2025 | Assure that each resident?s assessment is updated at least once every 3 months. |
| Jan 03, 2025 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| Jan 03, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 09, 2024 | Hire a qualified full-time social worker in a facility with more than 120 beds. |
| Jun 13, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Jun 13, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Nov 03, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Nov 03, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 03, 2023 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
TRANSYLVANIA REGIONAL HOSPITAL, INC
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MEMORIAL MISSION HOSPITAL AND ASHEVILLE SURGERY CE
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ADVENT HEALTH POLK
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PARDEE HOSPITAL HENDERSON COUNTY
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ADVENTHEALTH HENDERSONVILLE
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HIGHLANDS CASHIERS HOSPITAL
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JULIAN F KEITH ALCOHOL & DRUG ABUSE TX
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Owner & Operator Information
Business Entity
HENDERSONVILLE NC OPCO LLC
Ownership Structure
Management & Direction
- ALBERT FORD OPERATIONAL/MANAGERIAL CONTROL
- ALBERT FORD ADP OF THE SNF
- YISROEL FRIEDMAN CORPORATE DIRECTOR
- STEVE HARDIN OPERATIONAL/MANAGERIAL CONTROL
- STEVE HARDIN ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Lodge at Mills River | N/A | 5 |
| Willowbrooke Court Sc Ctr at Tryon Estates | N/A | 5 |
| Black Mountain Neuro-Medical Treatment Center | N/A | 5 |
| Carolina Village Inc | N/A | 5 |
| Deerfield Episcopal Retirement | N/A | 5 |
| Aston Park Health Care Center | N/A | 5 |
| Givens Health Center | N/A | 5 |
| The Greens at Weaverville | N/A | 4 |
| Hendersonville Health and Rehabilitation | N/A | 5 |
| Transylvania Regional Hospital | N/A | 5 |
Related Analysis
Best Nursing Homes in Hendersonville, NC
Compare Orchard Valley Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Orchard Valley Health and Rehabilitation directly at 8286935849. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.