About Cleveland Pines
Cleveland Pines, located in Shelby, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Cleveland Pines
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.16 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ATRIUM HEALTH network. This chain operates 6 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Cleveland Pines provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | Nov 18, 2025 |
| Weighted Average | 29 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 8.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 23.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 17.4% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 93.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 4.9% |
Complaints & Deficiencies
No Complaints on Record
This facility has no complaints filed in our database, which suggests good resident satisfaction and quality care.
Nearby Hospitals
RUTHERFORD REGIONAL MEDICAL CENTER
RUTHERFORDTON, NC
SPARTANBURG MEDICAL CENTER
SPARTANBURG, SC
CHEROKEE MEDICAL CENTER
GAFFNEY, SC
ATRIUM HEALTH CLEVELAND
SHELBY, NC
ATRIUM HEALTH LINCOLN
LINCOLNTON, NC
CAROMONT REGIONAL MEDICAL CENTER
GASTONIA, NC
Owner & Operator Information
Business Entity
AHSNF, INC.
Ownership Structure
Management & Direction
- ADVOCATE HEALTH INC OPERATIONAL/MANAGERIAL CONTROL
- ADVOCATE HEALTH INC ADP OF THE SNF
- ATRIUM HEALTH INC OPERATIONAL/MANAGERIAL CONTROL
- ATRIUM HEALTH INC ADP OF THE SNF
- RODNEY BALL MANAGING CONTROL - GOVERNING BODY
- RODNEY BALL CORPORATE OFFICER
- RODNEY BALL TRUSTEE OF THE SNF
- BROAD RIVER REHABILITATION ADP OF THE SNF
- BROAD RIVER REHABILITATION OPERATIONAL/MANAGERIAL CONTROL
- KATHRYN DOTSON ADP OF THE SNF
- KATHRYN DOTSON OPERATIONAL/MANAGERIAL CONTROL
- KENNETH HAYNES MANAGING CONTROL - GOVERNING BODY
- KENNETH HAYNES TRUSTEE OF THE SNF
- KENNETH HAYNES CORPORATE OFFICER
- ROBERT MURRAY OPERATIONAL/MANAGERIAL CONTROL
- ROBERT MURRAY ADP OF THE SNF
- OPTIMED HOSPITALISTS PLLC OPERATIONAL/MANAGERIAL CONTROL
- OPTIMED HOSPITALISTS PLLC ADP OF THE SNF
- PRO DIVERSITY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- PRO DIVERSITY PARTNERS LLC ADP OF THE SNF
- SCOTT RISSMILLER TRUSTEE OF THE SNF
- SCOTT RISSMILLER MANAGING CONTROL - GOVERNING BODY
- THE CHARLOTTE-MECKLENBURG HOSPITAL AUTHORITY OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Palmetto Patriots | N/A | 5 |
| Oak Grove Healthcare | N/A | 4 |
| Spartanburg Hospital For Restorative Care Snf | N/A | 5 |
| Carolina Care Health and Rehabilitation | N/A | 5 |
| Fair Haven Home Inc | N/A | 5 |
| White Oak Manor - York | N/A | 5 |
| Abernathy Laurels | N/A | 5 |
| Fair Haven of Forest City, LLC | N/A | 4 |
| White Oak Manor - Spartanburg | N/A | 4 |
| Willow Brooke Court at Park Pointe Village | N/A | 5 |
Related Analysis
Best Nursing Homes in Shelby, NC
Compare Cleveland Pines to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Cleveland Pines directly at 9804871500. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.