About Five Oaks Rehabilitation and Care Center
Five Oaks Rehabilitation And Care Center, located in Concord, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Five Oaks Rehabilitation and Care Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.80 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the VENZA CARE MANAGEMENT network. This chain operates 22 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Five Oaks Rehabilitation and Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 16, 2026 |
| Weighted Average | 44 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 17.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 18.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.5% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 67.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 24.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 25.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.8% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 44.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.0% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 20.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 2 complaints
- 2026: 1 complaint
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 28, 2026 | Provide and implement an infection prevention and control program. |
| Mar 25, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 25, 2025 | Provide and implement an infection prevention and control program. |
Nearby Hospitals
DUKE HEALTH LAKE NORMAN HOSPITAL
MOORESVILLE, NC
LEXINGTON MEMORIAL HOSPITAL INC
LEXINGTON, NC
IREDELL MEMORIAL HOSPITAL INC
STATESVILLE, NC
ATRIUM HEALTH PINEVILLE
CHARLOTTE, NC
STANLY REGIONAL MEDICAL CENTER
ALBEMARLE, NC
ATRIUM HEALTH UNIVERSITY CITY
CHARLOTTE, NC
CAROLINAS MEDICAL CENTER-NORTHEAST
CONCORD, NC
NOVANT HEALTH ROWAN MEDICAL CENTER
SALISBURY, NC
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
CHARLOTTE, NC
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
HUNTERSVILLE, NC
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH MATTHEWS MEDICAL CENTER
MATTHEWS, NC
NOVANT HEALTH MINT HILL MEDICAL CENTER
CHARLOTTE, NC
IREDELL DAVIS BEHAVIORAL HEALTH HOSPITAL
STATESVILLE, NC
Owner & Operator Information
Business Entity
FIVE OAKS SNF OPERATIONS LLC
Ownership Structure
- FH SNF OPERATIONS HOLDING LLC Direct: 100%
- MS FH HOLDINGS LLC Indirect
- SS FH HOLDINGS LLC Indirect
Management & Direction
- FH OPCO MANAGER LLC ADP OF THE SNF
- FH OPCO MANAGER LLC OPERATIONAL/MANAGERIAL CONTROL
- MENUCHA GOODMAN MANAGING CONTROL - GOVERNING BODY
- MENUCHA GOODMAN CORPORATE OFFICER
- MENUCHA GOODMAN OPERATIONAL/MANAGERIAL CONTROL
- GEORGE HALL ADP OF THE SNF
- GEORGE HALL OPERATIONAL/MANAGERIAL CONTROL
- YISROEL HERZKA INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- MELB OPCO MANAGER LLC ADP OF THE SNF
- MELB OPCO MANAGER LLC OPERATIONAL/MANAGERIAL CONTROL
- SUSAN STRAUSS INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- JONATHAN THOMAS OPERATIONAL/MANAGERIAL CONTROL
- JONATHAN THOMAS ADP OF THE SNF
- VERTEX FINANCIAL SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- VERTEX FINANCIAL SERVICES LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Novant Health Presbyterian Medical Center-Snu | N/A | 5 |
| Iredell Memorial Hospital Inc | N/A | 5 |
| The Gardens of Taylor Glen Retirement Community | N/A | 4 |
| The Sharon at Southpark | N/A | 4 |
| Trinity Oaks | N/A | 5 |
| Briar Creek Health Center | N/A | 5 |
| The Greens at Cabarrus | N/A | 5 |
| Willowbrooke Court Sc Ctr at Matthews Glen | N/A | 5 |
| Autumn Care of Statesville | N/A | 4 |
| Trinity Place | N/A | 5 |
Related Analysis
Best Nursing Homes in Concord, NC
Compare Five Oaks Rehabilitation and Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Five Oaks Rehabilitation and Care Center directly at 7047882131. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.