About Northchase Nursing and Rehabilitation Center
Northchase Nursing And Rehabilitation Center, located in Wilmington, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Northchase Nursing and Rehabilitation Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.62 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PRINCIPLE LONG TERM CARE network. This chain operates 44 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Northchase Nursing and Rehabilitation Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 40 | Jun 23, 2025 |
| Weighted Average | 57 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.2% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 11.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.9% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 76.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 91.6% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 87.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 9.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 24.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 5 complaints
- 2025: 3 complaints
- Total: 9 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jul 28, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. |
| Jul 28, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 09, 2025 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Jun 24, 2024 | Assist a resident in gaining access to vision and hearing services. |
| Jun 24, 2024 | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| Jun 24, 2024 | Ensure that residents are free from significant medication errors. |
| Jun 24, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jun 24, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Oct 02, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
NOVANT HEALTH NEW HANOVER REGIONAL MEDICAL CENTER
WILMINGTON, NC
NOVANT HEALTH BRUNSWICK MEDICAL CENTER
SUPPLY, NC
WILMINGTON TREATMENT CENTER
WILMINGTON, NC
PENDER MEMORIAL HOSPITAL
BURGAW, NC
STRATEGIC BEHAVIORAL CENTER-LELAND
LELAND, NC
Owner & Operator Information
Business Entity
REDWOOD LTC GROUP, LLC
Ownership Structure
Management & Direction
- GALE BOICE CORPORATE OFFICER
- GALE BOICE INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
- GALE BOICE ADP OF THE SNF
- RAYMOND HILL ADP OF THE SNF
- ROBERT HILL ADP OF THE SNF
- STEPHEN HILL ADP OF THE SNF
- DIANNE JOHNSON CORPORATE DIRECTOR
- PRINCIPLE LONG TERM CARE INC. OPERATIONAL/MANAGERIAL CONTROL
- SARAH REVIS OPERATIONAL/MANAGERIAL CONTROL
- SARAH REVIS ADP OF THE SNF
- JEFFREY SEDER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Bradley Creek Health Center | N/A | 5 |
| Cypress Pointe Rehabilitation Center | N/A | 5 |
| The Laurels of Pender | N/A | 4 |
| Brunswick Cove Nursing Center | N/A | 2 |
| Woodbury Wellness Center Inc | N/A | 3 |
| August Healthcare at Wilmington | N/A | 3 |
| Davis Health and Wellness Center at Cambridge Vill | N/A | 2 |
| Trinity Grove | N/A | 3 |
| Liberty Commons Rehabilitation Center | N/A | 2 |
| Northchase Nursing and Rehabilitation Center | N/A | 2 |
Related Analysis
Best Nursing Homes in Wilmington, NC
Compare Northchase Nursing and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Northchase Nursing and Rehabilitation Center directly at 9107913451. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.