About The Citadel at Myers Park, LLC
The Citadel At Myers Park, Llc, located in Charlotte, NC, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Citadel at Myers Park, LLC
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours N/A
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the SIMCHA HYMAN & NAFTALI ZANZIPER network. This chain operates 95 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 331 | Feb 12, 2025 |
| Weighted Average | 503 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Feb 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 5.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 5.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 71.3% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 41.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 4.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 1.7% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 15.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 93.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 66.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 22.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 21 complaints
- 2024: 6 complaints
- 2025: 9 complaints
- Total: 36 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Apr 10, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 10, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Apr 10, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Apr 10, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 10, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 04, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Mar 04, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 12, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 28, 2024 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Oct 18, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Oct 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 19, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Aug 19, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 19, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 29, 2023 | Conduct risk assessment and an All-Hazards approach. |
| Dec 29, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Dec 29, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Dec 29, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Dec 29, 2023 | Provide and implement an infection prevention and control program. |
| Dec 29, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| May 05, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 14, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Apr 14, 2023 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Apr 14, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Apr 14, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Apr 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 14, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 14, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Apr 14, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Apr 14, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Apr 14, 2023 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Apr 14, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Apr 14, 2023 | Establish an Emergency Preparedness Program (EP). |
| Apr 14, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
DUKE HEALTH LAKE NORMAN HOSPITAL
MOORESVILLE, NC
PIEDMONT MEDICAL CENTER
ROCK HILL, SC
ATRIUM HEALTH PINEVILLE
CHARLOTTE, NC
ATRIUM HEALTH LINCOLN
LINCOLNTON, NC
ATRIUM HEALTH UNIVERSITY CITY
CHARLOTTE, NC
CAROLINAS MEDICAL CENTER-NORTHEAST
CONCORD, NC
CAROMONT REGIONAL MEDICAL CENTER
GASTONIA, NC
CAROLINAS MEDICAL CENTER/BEHAV HEALTH
CHARLOTTE, NC
ATRIUM HEALTH UNION
MONROE, NC
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER
HUNTERSVILLE, NC
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH MATTHEWS MEDICAL CENTER
MATTHEWS, NC
NOVANT HEALTH MINT HILL MEDICAL CENTER
CHARLOTTE, NC
NOVANT HEALTH BALLANTYNE MEDICAL CENTER
CHARLOTTE, NC
REBOUND BEHAVIORAL HEALTH
LANCASTER, SC
Owner & Operator Information
Business Entity
Legal Business Name Not Available
Management & Direction
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| White Oak of Waxhaw | N/A | 5 |
| Novant Health Presbyterian Medical Center-Snu | N/A | 5 |
| White Oak Manor - York | N/A | 5 |
| Jesse Helms Nursing Center | N/A | 5 |
| The Sharon at Southpark | N/A | 4 |
| The Gardens of Taylor Glen Retirement Community | N/A | 4 |
| Rock Hill Post Acute Care Center | N/A | 5 |
| Willow Brooke Court at Park Pointe Village | N/A | 5 |
| The Greens at Cabarrus | N/A | 5 |
| Peak Resources - Gastonia | N/A | 5 |
Related Analysis
Best Nursing Homes in Charlotte, NC
Compare The Citadel at Myers Park, LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Citadel at Myers Park, LLC directly at 7043341671. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.