About Sterling Manor
Sterling Manor, located in MAPLE SHADE, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Sterling Manor
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 2.85 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Sterling Manor provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 1046 | Apr 25, 2023 |
| Cycle 2 | 180 | Feb 23, 2022 |
| Cycle 3 | 48 | Nov 02, 2020 |
| Weighted Average | 591 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jan 01, 2025. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.8% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM419) | 24.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 92.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 6.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 12.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 39.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 89.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 8.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2022: 2 complaints
- 2023: 5 complaints
- 2024: 8 complaints
- Total: 15 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 27, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Feb 27, 2024 | Respond appropriately to all alleged violations. |
| Feb 27, 2024 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Feb 27, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 27, 2024 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| Feb 27, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Feb 27, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 27, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Nov 15, 2023 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Nov 15, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Aug 24, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 31, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 31, 2023 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
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Owner & Operator Information
Management & Direction
- STEVEN KRAUSMAN MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Willowbrooke Court Skd Care Center at Lima Estates | N/A | 5 |
| Willowbrooke Court-Southampton | N/A | 5 |
| Meadowood | N/A | 5 |
| Willowbrooke Court-Granite | N/A | 5 |
| Dock Terrace | N/A | 5 |
| Willowbrooke Court-Spring Hous | N/A | 5 |
| Willowbrooke Ctskdcarectr at Fortwashingtonestates | N/A | 5 |
| The Health Center at The Hill at Whitemarsh | N/A | 5 |
| Willowbrooke Ctskdcarectr Atnormandy Farms Estates | N/A | 5 |
| Monticello House | N/A | 5 |
Related Analysis
Best Nursing Homes in MAPLE SHADE, NJ
Compare Sterling Manor to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Sterling Manor directly at 8567799333. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.