Deficiency Records for Sterling Manor

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Updated as of April 01, 2024

A list of the most recent deficiencies for Sterling Manor. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Respond appropriately to all alleged violations. Health 2024-01-25 2024-02-27 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2024-01-25 2024-02-27 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2024-01-25 2024-02-27 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2024-01-25 2024-02-27 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2024-01-25 2024-02-27 Y
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2024-01-25 2024-02-27 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2024-01-25 2024-02-27 Y
Have a plan that describes the process for conducting QAPI and QAA activities. Health 2024-01-25 2024-02-27 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-09-28 2023-11-15 Y
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. Health 2023-09-28 2023-11-15 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-07-14 2023-08-24 Y
Have exits that are accessible at all times. Fire Safety 2023-04-25 2023-06-16 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-04-25 2023-06-16 N
Install an approved automatic sprinkler system. Fire Safety 2023-04-25 2023-06-16 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-04-25 2023-06-16 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2023-04-25 2023-06-16 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-04-25 2023-06-16 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-04-25 2023-06-16 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-04-25 2023-06-16 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-04-25 2023-06-16 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-04-25 2023-06-09 N
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2023-04-25 2023-06-09 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2023-04-25 2023-06-09 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2023-04-25 2023-06-09 N
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-04-25 2023-06-09 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2023-04-25 2023-05-31 N
Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. Health 2023-04-25 2023-05-31 N
Ensure each resident receives an accurate assessment. Health 2023-04-25 2023-05-31 N
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-04-25 2023-05-31 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2023-04-25 2023-05-31 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-04-25 2023-05-31 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2023-04-25 2023-05-31 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-04-25 2023-05-31 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2023-04-25 2023-05-31 N
Provide and implement an infection prevention and control program. Health 2023-04-25 2023-05-31 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-04-25 2023-05-31 N
Provide and implement an infection prevention and control program. Health 2022-02-23 2022-06-23 N
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Health 2022-06-06 2022-06-08 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2022-06-06 2022-06-08 Y
Install a fire alarm system that can be heard throughout the facility. Fire Safety 2022-02-23 2022-04-29 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2022-02-23 2022-04-22 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2022-02-23 2022-04-15 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2022-02-23 2022-04-15 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-02-23 2022-04-15 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-02-23 2022-03-11 N
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. Health 2022-02-23 2022-03-11 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-02-23 2022-03-11 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2022-02-23 2022-03-11 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-02-23 2022-03-11 N
Dispose of garbage and refuse properly. Health 2022-02-23 2022-03-11 N
Ensure staff are vaccinated for COVID-19 Health 2022-02-23 2022-03-11 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-02-23 2022-03-11 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2022-02-23 2022-03-11 N
Install corridor and hallway doors that block smoke. Fire Safety 2022-02-23 2022-03-11 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-02-23 2022-03-10 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-02-23 2022-03-10 N
Ensure each resident?s drug regimen must be free from unnecessary drugs. Health 2022-02-23 2022-03-10 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2022-02-23 2022-03-10 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2022-02-23 2022-03-09 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2022-02-23 2022-03-09 N
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-02-23 2022-03-08 N
Install proper backup exit lighting. Fire Safety 2022-02-23 2022-03-07 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2022-02-23 2022-03-07 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-12-29 2022-01-20 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2021-08-24 2021-09-28 Y
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-11-02 2021-04-04 N
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2020-11-02 2020-11-24 N
Ensure residents have reasonable access to and privacy in their use of communication methods. Health 2020-11-02 2020-11-23 N
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2020-11-02 2020-11-23 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2020-11-02 2020-11-19 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-11-02 2020-11-19 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2020-11-02 2020-11-19 N