Carmel Hills Wellness and Rehabilitation

About Carmel Hills Wellness and Rehabilitation

Carmel Hills Wellness And Rehabilitation, located in INDEPENDENCE, MO, is a for-profit organization that accepts Medicare and Medicaid.

Why Families Choose Carmel Hills Wellness and Rehabilitation

Key Performance Indicators

CMS Overall Rating 1 Stars
Nursing Hours 2.80 hrs
Safety Record Clean

Chain Affiliations & Network

This facility is part of the OPCO SKILLED MANAGEMENT network. This chain operates 64 facilities.

Chain Performance Overview

Inspection

2.3

Staffing

1.8

Quality

4.3

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Carmel Hills Wellness and Rehabilitation provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.30 hrs/day

State: 0.46 US: 0.68

Case Mix Adj: 0.88

Quality Adj: 0.23

Licensed Practical Nurses

0.80 hrs/day

State: 1.14 US: 1.54

Case Mix Adj: 1.11

Quality Adj: 0.38

Certified Assistants

2.01 hrs/day

State: 2.30 US: 2.33

Case Mix Adj: 3.01

Quality Adj: 1.54

CMS Quality Ratings

Category	Rating	Stars
Overall Rating	1
Health Inspection	1
Quality Measures	4
Staffing	1

Health Inspection History

Inspection Cycle	Score	Date
Cycle 1 (Most Recent)	246	Nov 25, 2024
Weighted Average	266	Combined Score

Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure	Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521)	27.4%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522)	7.1%
Number of hospitalizations per 1000 long-stay resident days (QM551)	2.1%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552)	1.7%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure	Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401)	9.6%
Percentage of long-stay residents who lose too much weight (QM404)	4.2%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406)	0.2%
Percentage of long-stay residents with a urinary tract infection (QM407)	0.2%
Percentage of long-stay residents who have depressive symptoms (QM408)	75.0%
Percentage of long-stay residents who were physically restrained (QM409)	0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410)	3.7%
Percentage of long-stay residents assessed and appropriately given the p... (QM415)	75.4%
Percentage of short-stay residents assessed and appropriately given the... (QM430)	26.9%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434)	2.8%
Percentage of long-stay residents whose ability to walk independently wo... (QM451)	7.6%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452)	30.2%
Percentage of long-stay residents assessed and appropriately given the s... (QM454)	96.3%
Percentage of short-stay residents who were assessed and appropriately g... (QM472)	35.6%
Percentage of long-stay residents with pressure ulcers (QM479)	4.5%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480)	14.2%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481)	10.7%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

2023: 3 complaints
2024: 4 complaints
2025: 11 complaints
2026: 1 complaint
Total: 19 complaints on record

Recent Complaints (Since Jan 2023)

Date	Description
Jul 02, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 02, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 02, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jul 02, 2025	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jul 02, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jul 02, 2025	Ensure meals and snacks are served at times in accordance with resident?s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Apr 22, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 11, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 11, 2025	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 11, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jan 09, 2025	Plan the resident's discharge to meet the resident's goals and needs.
Sep 11, 2024	Protect each resident from the wrongful use of the resident's belongings or money.
Jul 19, 2024	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Feb 08, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 08, 2024	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 08, 2023	Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Sep 08, 2023	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Aug 08, 2023	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 21, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

KANSAS CITY, MO

Owner & Operator Information

Business Entity

810 OPCO LLC

Ownership Structure

Management & Direction

810 E WALNUT STREET MO LLC ADP OF THE SNF
CHARMAINE COFFMAN-WILLIAMS ADP OF THE SNF
EMERALD PROPERTY PARTNERS LLC ADP OF THE SNF
ESDOV INVESTMENTS LLC ADP OF THE SNF
FIRST SWEETZER HOLDINGS LLC ADP OF THE SNF
DAVID GARETZ OPERATIONAL/MANAGERIAL CONTROL
GIBRALTAR TRUST ADP OF THE SNF
ELIZABETH HAGINS INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
HATTERAS INVESTMENTS LLC ADP OF THE SNF
JUBILEE MASTER HOLDINGS LLC ADP OF THE SNF
ESTHER KAPLAN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
MORDECHAI KAPLAN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
MOSHA KAPLAN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
MONTGOMERY SKY TRUST ADP OF THE SNF
OZARK HEALTHCARE REALTY LLC ADP OF THE SNF
JENNIFER STERNSHEIN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
SRINATH TADAKAMALLA ADP OF THE SNF
JEFFREY UNGER INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF
CAROLINE ZIMMERMAN INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF

Associated Doctors

No associated doctor information available.

Local Comparison

Facility	Distance	Rating
Jeanne Jugan Center	N/A	5
Nottingham Health and Rehabilitation	N/A	5
Claridge Court	N/A	5
Sunterra Springs Independence	N/A	5
Tallgrass Creek, Inc	N/A	5
John Knox Village Care Center	N/A	4
Brookdale Overland Park	N/A	5
Hoeger House	N/A	5
Linden Woods Village	N/A	5
Aberdeen Village	N/A	5

Related Analysis

Best Nursing Homes in INDEPENDENCE, MO

Compare Carmel Hills Wellness and Rehabilitation to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Carmel Hills Wellness and Rehabilitation has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 2.80 hours per resident daily, compared to the national average of 3.87 hours.

Carmel Hills Wellness and Rehabilitation is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:

Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
Long-term Residential Care: Assistance with daily living activities for extended stays
Short-term Rehabilitation: Recovery services after hospital stays or surgeries
Memory Care: Specialized programs for residents with dementia and Alzheimer's disease

The facility has 194 certified beds.

Carmel Hills Wellness and Rehabilitation accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:

Level of care needed (skilled nursing vs. long-term care)
Room type (private vs. semi-private)
Insurance coverage (Medicare, Medicaid, private insurance)
Length of stay and specific services required

For current rates and to discuss payment options, contact Carmel Hills Wellness and Rehabilitation directly at 8164619600. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Carmel Hills Wellness and Rehabilitation, pay attention to these important factors:

Environment & Cleanliness

Overall cleanliness and odors
Resident room conditions
Common area maintenance
Safety features and accessibility

Staff & Care Quality

Staff-to-resident ratios
How staff interact with residents
Response time to resident needs
Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.