About Viewcrest Health Center
Viewcrest Health Center, located in DULUTH, MN, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose Viewcrest Health Center
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #4 out of 14 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.55 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ST. FRANCIS HEALTH SERVICES network. This chain operates 14 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Viewcrest Health Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Weighted Average | 25 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 10.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 19.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 3.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.7% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 86.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 53.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 28.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.5% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 77.3% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 32.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 3 complaints
- 2025: 1 complaint
- Total: 4 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 14, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 04, 2024 | Provide and implement an infection prevention and control program. |
| May 10, 2024 | Ensure that residents are free from significant medication errors. |
| Feb 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
ST LUKES HOSPITAL
DULUTH, MN
ESSENTIA HEALTH ST MARY'S MEDICAL CENTER
DULUTH, MN
ESSENTIA HEALTH DULUTH
DULUTH, MN
LAKE VIEW MEMORIAL HOSPITAL
TWO HARBORS, MN
COMMUNITY MEMORIAL HOSPITAL
CLOQUET, MN
ST MARYS HOSPITAL SUPERIOR
SUPERIOR, WI
Owner & Operator Information
Business Entity
DULUTH HEALTH SERVICES
Ownership Structure
Management & Direction
- CURTIS BACH CORPORATE OFFICER
- CURTIS BACH ADP OF THE SNF
- CURTIS BACH OPERATIONAL/MANAGERIAL CONTROL
- CURTIS BACH CORPORATE DIRECTOR
- HEIDI BARRY ADP OF THE SNF
- HEIDI BARRY OPERATIONAL/MANAGERIAL CONTROL
- BIG STONE THERAPIES INC ADP OF THE SNF
- BIG STONE THERAPIES INC OPERATIONAL/MANAGERIAL CONTROL
- BRITNEY BOYUM OPERATIONAL/MANAGERIAL CONTROL
- BRITNEY BOYUM ADP OF THE SNF
- AMANDA BURROWS OPERATIONAL/MANAGERIAL CONTROL
- AMANDA BURROWS ADP OF THE SNF
- MEGAN CASPERS OPERATIONAL/MANAGERIAL CONTROL
- MEGAN CASPERS ADP OF THE SNF
- DREW CHRISTENSEN ADP OF THE SNF
- DANIEL DRIPPS ADP OF THE SNF
- DANIEL DRIPPS OPERATIONAL/MANAGERIAL CONTROL
- DANIEL DRIPPS MANAGING CONTROL - GOVERNING BODY
- DANIEL DRIPPS CORPORATE DIRECTOR
- COLT EDIN OPERATIONAL/MANAGERIAL CONTROL
- COLT EDIN ADP OF THE SNF
- DOUGLAS EHLERS OPERATIONAL/MANAGERIAL CONTROL
- DOUGLAS EHLERS MANAGING CONTROL - GOVERNING BODY
- DOUGLAS EHLERS ADP OF THE SNF
- DOUGLAS EHLERS CORPORATE DIRECTOR
- EIDE BAILLY LLP ADP OF THE SNF
- EIDE BAILLY LLP OPERATIONAL/MANAGERIAL CONTROL
- CHESTER FISHEL ADP OF THE SNF
- CHESTER FISHEL OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER GOODNOUGH CORPORATE DIRECTOR
- JENNIFER GOODNOUGH ADP OF THE SNF
- JENNIFER GOODNOUGH OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER GOODNOUGH MANAGING CONTROL - GOVERNING BODY
- TOMOTHY GRAMM MANAGING CONTROL - GOVERNING BODY
- TOMOTHY GRAMM CORPORATE DIRECTOR
- TOMOTHY GRAMM OPERATIONAL/MANAGERIAL CONTROL
- KASCIE GRANHEIM ADP OF THE SNF
- KASCIE GRANHEIM OPERATIONAL/MANAGERIAL CONTROL
- MICHELLE HANNEKEN ADP OF THE SNF
- MICHELLE HANNEKEN OPERATIONAL/MANAGERIAL CONTROL
- ROXANNE HEJHAL ADP OF THE SNF
- ROXANNE HEJHAL OPERATIONAL/MANAGERIAL CONTROL
- REED HOFMANN ADP OF THE SNF
- REED HOFMANN OPERATIONAL/MANAGERIAL CONTROL
- DARREN LAFLAMME ADP OF THE SNF
- DARREN LAFLAMME OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL LAIR CORPORATE DIRECTOR
- MICHAEL LAIR MANAGING CONTROL - GOVERNING BODY
- MICHAEL LAIR ADP OF THE SNF
- MICHAEL LAIR OPERATIONAL/MANAGERIAL CONTROL
- ELIZABETH LETICH OPERATIONAL/MANAGERIAL CONTROL
- ELIZABETH LETICH ADP OF THE SNF
- STEVEN LIENEMANN CORPORATE DIRECTOR
- STEVEN LIENEMANN MANAGING CONTROL - GOVERNING BODY
- STEVEN LIENEMANN OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LIENEMANN ADP OF THE SNF
- JOHN LUETMER OPERATIONAL/MANAGERIAL CONTROL
- JOHN LUETMER CORPORATE DIRECTOR
- JOHN LUETMER MANAGING CONTROL - GOVERNING BODY
- JOHN LUETMER ADP OF THE SNF
- JINA MARLOW OPERATIONAL/MANAGERIAL CONTROL
- JINA MARLOW MANAGING CONTROL - GOVERNING BODY
- JINA MARLOW ADP OF THE SNF
- PATRICK NELSON ADP OF THE SNF
- PATRICK NELSON CORPORATE DIRECTOR
- PATRICK NELSON OPERATIONAL/MANAGERIAL CONTROL
- PATRICK NELSON MANAGING CONTROL - GOVERNING BODY
- MIRANDA OLIPHANT ADP OF THE SNF
- MIRANDA OLIPHANT OPERATIONAL/MANAGERIAL CONTROL
- CAMILLA PETERSON-DEVRIES ADP OF THE SNF
- CAMILLA PETERSON-DEVRIES CORPORATE OFFICER
- CAMILLA PETERSON-DEVRIES OPERATIONAL/MANAGERIAL CONTROL
- CAROL RAW ADP OF THE SNF
- CAROL RAW OPERATIONAL/MANAGERIAL CONTROL
- CAROL RAW CORPORATE DIRECTOR
- LAURA RENTZ CORPORATE DIRECTOR
- LAURA RENTZ ADP OF THE SNF
- LAURA RENTZ MANAGING CONTROL - GOVERNING BODY
- LAURA RENTZ OPERATIONAL/MANAGERIAL CONTROL
- MARK RENTZ ADP OF THE SNF
- MARK RENTZ OPERATIONAL/MANAGERIAL CONTROL
- PAUL RENTZ CORPORATE DIRECTOR
- PAUL RENTZ ADP OF THE SNF
- PAUL RENTZ MANAGING CONTROL - GOVERNING BODY
- PAUL RENTZ OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN RYAN ADP OF THE SNF
- BENJAMIN RYAN OPERATIONAL/MANAGERIAL CONTROL
- GEOFFRY RYAN OPERATIONAL/MANAGERIAL CONTROL
- GEOFFRY RYAN ADP OF THE SNF
- TODD SCHNEIDER OPERATIONAL/MANAGERIAL CONTROL
- TODD SCHNEIDER MANAGING CONTROL - GOVERNING BODY
- TODD SCHNEIDER CORPORATE DIRECTOR
- TODD SCHNEIDER ADP OF THE SNF
- JANE SLIVENSKY ADP OF THE SNF
- ST. FRANCIS HEALTH SERVICES OF MORRIS INC ADP OF THE SNF
- ST. FRANCIS HEALTH SERVICES OF MORRIS INC OPERATIONAL/MANAGERIAL CONTROL
- KELSEY STOCK OPERATIONAL/MANAGERIAL CONTROL
- KELSEY STOCK ADP OF THE SNF
- NICHOLAS TEPOVICH OPERATIONAL/MANAGERIAL CONTROL
- NICHOLAS TEPOVICH ADP OF THE SNF
- RENEE THOMPSON OPERATIONAL/MANAGERIAL CONTROL
- RENEE THOMPSON ADP OF THE SNF
- APRIL TOMOSON OPERATIONAL/MANAGERIAL CONTROL
- APRIL TOMOSON ADP OF THE SNF
- AMY WALKER OPERATIONAL/MANAGERIAL CONTROL
- AMY WALKER ADP OF THE SNF
- ASHLEY WICK OPERATIONAL/MANAGERIAL CONTROL
- ASHLEY WICK ADP OF THE SNF
- LORRAINE WIESE ADP OF THE SNF
- LORRAINE WIESE CORPORATE DIRECTOR
- LORRAINE WIESE OPERATIONAL/MANAGERIAL CONTROL
- LORRAINE WIESE MANAGING CONTROL - GOVERNING BODY
- JORDAN WOLF ADP OF THE SNF
- JORDAN WOLF OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ecumen Lakeshore | N/A | 5 |
| Interfaith Care Center | N/A | 4 |
| Twin Ports Health Services | N/A | 4 |
| Viewcrest Health Center | N/A | 4 |
| Villa Marina Health and Rehab Ctr | N/A | 4 |
| The North Shore Estates LLC | N/A | 2 |
| The Waterview Shores LLC | N/A | 2 |
| Middle River Health and Rehabilitation Center | N/A | 1 |
| Franciscan Health Center | N/A | 1 |
| Hilltop Healthcare Rehabilitation and Skilled Nurs | N/A | 1 |
Related Analysis
Best Nursing Homes in DULUTH, MN
Compare Viewcrest Health Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Viewcrest Health Center directly at 2187278801. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.