About Twin Ports Health Services
Twin Ports Health Services, located in SUPERIOR, WI, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Twin Ports Health Services
- High Quality Care: With a 4-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #3 out of 14 facilities within 25 miles.
Key Performance Indicators
- CMS Overall Rating 4 Stars
- Nursing Hours 3.49 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the NORTH SHORE HEALTHCARE network. This chain operates 59 facilities.
Chain Performance Overview
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Twin Ports Health Services provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 4 |
|
| Health Inspection | 4 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Jan 22, 2026 |
| Weighted Average | 22 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 19.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 22.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.7% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 8.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 13.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.9% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Aug 15, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
ST LUKES HOSPITAL
DULUTH, MN
ESSENTIA HEALTH ST MARY'S MEDICAL CENTER
DULUTH, MN
ESSENTIA HEALTH DULUTH
DULUTH, MN
LAKE VIEW MEMORIAL HOSPITAL
TWO HARBORS, MN
COMMUNITY MEMORIAL HOSPITAL
CLOQUET, MN
ST MARYS HOSPITAL SUPERIOR
SUPERIOR, WI
Owner & Operator Information
Business Entity
NSH SUPERIOR LLC
Ownership Structure
- NSHC WISCONSIN LLC Direct: NO PERCENTAGE PROVIDED
Management & Direction
- TROY BAUMANN CORPORATE OFFICER
- TROY BAUMANN OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA BELONGIA OPERATIONAL/MANAGERIAL CONTROL
- CIBC BANK USA OPERATIONAL/MANAGERIAL CONTROL
- CLIFTONLARSONALLEN LLP ADP OF THE SNF
- CLIFTONLARSONALLEN LLP OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC OPERATIONAL/MANAGERIAL CONTROL
- CONTINUUM THERAPY PARTNERS LLC ADP OF THE SNF
- DARREN GEE ADP OF THE SNF
- DARREN GEE OPERATIONAL/MANAGERIAL CONTROL
- GPH SUPERIOR LLC ADP OF THE SNF
- LAUREN GREER ADP OF THE SNF
- LAUREN GREER OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY HOEHN CORPORATE OFFICER
- JEFFREY HOEHN OPERATIONAL/MANAGERIAL CONTROL
- VIANA JOHNSON ADP OF THE SNF
- VIANA JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- NORTH SHORE HEALTHCARE LLC ADP OF THE SNF
- NORTH SHORE HEALTHCARE LLC OPERATIONAL/MANAGERIAL CONTROL
- NSH REHAB LLC ADP OF THE SNF
- NSH REHAB LLC OPERATIONAL/MANAGERIAL CONTROL
- NSHC WISCONSIN LLC ADP OF THE SNF
- COLLEEN PATZER OPERATIONAL/MANAGERIAL CONTROL
- COLLEEN PATZER ADP OF THE SNF
- BRIAN PURTELL OPERATIONAL/MANAGERIAL CONTROL
- BRIAN PURTELL ADP OF THE SNF
- JASON WIEDERIN OPERATIONAL/MANAGERIAL CONTROL
- JASON WIEDERIN ADP OF THE SNF
- WIPFLI LLP OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Ecumen Lakeshore | N/A | 5 |
| Interfaith Care Center | N/A | 4 |
| Twin Ports Health Services | N/A | 4 |
| Viewcrest Health Center | N/A | 4 |
| Villa Marina Health and Rehab Ctr | N/A | 4 |
| The North Shore Estates LLC | N/A | 2 |
| The Waterview Shores LLC | N/A | 2 |
| Middle River Health and Rehabilitation Center | N/A | 1 |
| Franciscan Health Center | N/A | 1 |
| Hilltop Healthcare Rehabilitation and Skilled Nurs | N/A | 1 |
Related Analysis
Best Nursing Homes in SUPERIOR, WI
Compare Twin Ports Health Services to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Twin Ports Health Services directly at 7153925144. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.