About The Terrace at Crystal LLC
The Terrace At Crystal Llc, located in CRYSTAL, MN, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose The Terrace at Crystal LLC
- More Nursing Time: Staff spends 4.43 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 4.43 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
The Terrace at Crystal LLC provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 821 | Dec 08, 2025 |
| Weighted Average | 943 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 21.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 18.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 27.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 8.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.5% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 70.8% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 3.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 34.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 7.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 32.4% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 12.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.2% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 30 complaints
- 2024: 23 complaints
- 2025: 23 complaints
- 2026: 10 complaints
- Total: 86 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 31, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 31, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 13, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 13, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Jan 22, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jan 22, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jan 22, 2026 | Observe each nurse aide's job performance and give regular training. |
| Jan 22, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jan 22, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 26, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Aug 26, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Aug 26, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Aug 26, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Aug 26, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Aug 26, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 30, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. |
| Jun 24, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. |
| Jun 24, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Apr 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Mar 31, 2025 | Ensure that residents are free from significant medication errors. |
| Mar 31, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Mar 31, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Mar 27, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| Feb 28, 2025 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Feb 28, 2025 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Feb 28, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 28, 2025 | Provide enough food/fluids to maintain a resident's health. |
| Feb 28, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 28, 2025 | Address subsistence needs for staff and patients. |
| Feb 28, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Feb 02, 2025 | Provide and implement an infection prevention and control program. |
| Jan 06, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 29, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 04, 2024 | Provide or obtain dental services for each resident. |
| Oct 04, 2024 | Provide and implement an infection prevention and control program. |
| Oct 04, 2024 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 04, 2024 | Assist a resident in gaining access to vision and hearing services. |
| Oct 04, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Aug 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 19, 2024 | Establish staff and initial training requirements. |
| Jun 19, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| May 31, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| May 31, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| May 31, 2024 | Ensure medication error rates are not 5 percent or greater. |
| May 31, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| May 31, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| May 31, 2024 | Provide enough food/fluids to maintain a resident's health. |
| May 31, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| May 31, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 31, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 17, 2024 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. |
| May 17, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 17, 2024 | Respond appropriately to all alleged violations. |
| Dec 15, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Dec 15, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Dec 15, 2023 | Have policies on smoking. |
| Dec 14, 2023 | Respond appropriately to all alleged violations. |
| Dec 14, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 30, 2023 | Plan the resident's discharge to meet the resident's goals and needs. |
| Nov 30, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 30, 2023 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Nov 30, 2023 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| Nov 30, 2023 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Nov 10, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 10, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Nov 10, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Nov 10, 2023 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| Nov 10, 2023 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Nov 10, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Nov 10, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 13, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Oct 13, 2023 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 10, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Oct 10, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Oct 10, 2023 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Sep 21, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 21, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 01, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Sep 01, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 18, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Aug 18, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Aug 18, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
NORTH MEMORIAL HEALTH HOSPITAL
ROBBINSDALE, MN
FAIRVIEW LAKES HEALTH SERVICES
WYOMING, MN
HENNEPIN COUNTY MEDICAL CENTER
MINNEAPOLIS, MN
ST FRANCIS REGIONAL MEDICAL CENTER
SHAKOPEE, MN
PARK NICOLLET METHODIST HOSPITAL
SAINT LOUIS PARK, MN
ALLINA UNITED HOSPITAL
SAINT PAUL, MN
REGIONS HOSPITAL
SAINT PAUL, MN
MERCY HOSPITAL
COON RAPIDS, MN
ABBOTT NORTHWESTERN HOSPITAL
MINNEAPOLIS, MN
M HEALTH FAIRVIEW WOODWINDS HOSPITAL
WOODBURY, MN
M HEALTH FAIRVIEW UNIVERSITY OF MN MEDICAL CENTER
MINNEAPOLIS, MN
M HEALTH FAIRVIEW RIDGES HOSPITAL
BURNSVILLE, MN
RIDGEVIEW MEDICAL CENTER
WACONIA, MN
MAPLE GROVE HOSPITAL
MAPLE GROVE, MN
MINNEAPOLIS VA MEDICAL CENTER
MINNEAPOLIS, MN
M HEALTH FAIRVIEW SOUTHDALE HOSPITAL
EDINA, MN
M HEALTH FAIRVIEW ST JOHN'S HOSPITAL
MAPLEWOOD, MN
CENTRACARE HEALTH - MONTICELLO
MONTICELLO, MN
GILLETTE CHILDRENS SPECIALTY HOSPITAL
SAINT PAUL, MN
CHILDREN'S HOSPITALS & CLINICS OF MN
MINNEAPOLIS, MN
Owner & Operator Information
Management & Direction
- GEORGE KATZ CORPORATE OFFICER
- ZENAE MERCHANT W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Fairview University Trans Serv | N/A | 5 |
| Good Samaritan Ambassador | N/A | 5 |
| Langton Shores | N/A | 5 |
| The Birches at Trillium Woods | N/A | 5 |
| Covenant Living of Golden Valley Care and Rehab Ctr | N/A | 5 |
| Haven Homes of Maple Plain | N/A | 5 |
| Capitol View Transitional Care Center | N/A | 5 |
| Courage Kenny Rehabilitation Institutes Trp | N/A | 5 |
| Norris Square | N/A | 5 |
| Folkestone | N/A | 5 |
Related Analysis
Best Nursing Homes in CRYSTAL, MN
Compare The Terrace at Crystal LLC to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact The Terrace at Crystal LLC directly at 7639716300. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.