Deficiency Records for The Terrace at Crystal LLC

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Updated as of March 01, 2024

A list of the most recent deficiencies for The Terrace at Crystal LLC. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2023-11-28 2023-12-15 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-11-28 2023-12-15 Y
Have policies on smoking. Health 2023-11-28 2023-12-15 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-12-08 2023-12-14 Y
Respond appropriately to all alleged violations. Health 2023-12-08 2023-12-14 Y
Plan the resident's discharge to meet the resident's goals and needs. Health 2023-10-31 2023-11-30 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-10-31 2023-11-30 Y
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2023-10-31 2023-11-30 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Health 2023-10-31 2023-11-30 Y
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2023-10-31 2023-11-30 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-09-21 2023-11-10 Y
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2023-09-08 2023-11-10 Y
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Health 2023-09-08 2023-11-10 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-09-08 2023-11-10 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-08-24 2023-11-10 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-07-27 2023-11-10 Y
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. Health 2023-07-27 2023-11-10 Y
Provide properly protected cooking facilities. Fire Safety 2023-05-09 2023-10-17 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-09-21 2023-10-13 Y
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Health 2023-09-08 2023-10-13 Y
Have stairways and smokeproof enclosures used as exits that meet safety requirements. Fire Safety 2023-05-09 2023-10-13 N
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Fire Safety 2023-05-09 2023-10-13 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-05-09 2023-10-13 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-05-09 2023-10-13 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2023-05-09 2023-10-13 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2023-05-09 2023-10-13 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2023-05-09 2023-10-13 N
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Fire Safety 2023-05-09 2023-10-13 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2023-05-09 2023-10-13 N
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. Fire Safety 2023-05-09 2023-10-13 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2023-05-09 2023-10-13 N
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Fire Safety 2023-05-09 2023-10-13 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2023-09-21 2023-10-10 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2023-09-08 2023-10-10 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2023-07-27 2023-10-10 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-08-24 2023-09-21 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2023-08-24 2023-09-21 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2023-08-11 2023-09-01 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2023-08-11 2023-09-01 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2023-08-17 2023-08-18 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-07-17 2023-08-18 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-07-17 2023-08-18 Y
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Health 2023-07-17 2023-08-18 Y
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2023-05-09 2023-07-21 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2023-05-12 2023-07-14 N
Reasonably accommodate the needs and preferences of each resident. Health 2023-05-12 2023-07-14 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2023-05-12 2023-07-14 N
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Health 2023-05-12 2023-07-14 N
Assure that each resident?s assessment is updated at least once every 3 months. Health 2023-05-12 2023-07-14 N
PASARR screening for Mental disorders or Intellectual Disabilities Health 2023-05-12 2023-07-14 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2023-05-12 2023-07-14 N
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Health 2023-05-12 2023-07-14 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2023-05-12 2023-07-14 N
Provide activities to meet all resident's needs. Health 2023-05-12 2023-07-14 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-05-12 2023-07-14 N
Assist a resident in gaining access to vision and hearing services. Health 2023-05-12 2023-07-14 N
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2023-05-12 2023-07-14 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-05-12 2023-07-14 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2023-05-12 2023-07-14 N
Provide enough food/fluids to maintain a resident's health. Health 2023-05-12 2023-07-14 N
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2023-05-12 2023-07-14 N
Observe each nurse aide's job performance and give regular training. Health 2023-05-12 2023-07-14 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2023-05-12 2023-07-14 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2023-05-12 2023-07-14 N
Provide and implement an infection prevention and control program. Health 2023-05-12 2023-07-14 N
Implement a program that monitors antibiotic use. Health 2023-05-12 2023-07-14 N
Develop and implement policies and procedures for flu and pneumonia vaccinations. Health 2023-05-12 2023-07-14 N
Ensure staff are vaccinated for COVID-19 Health 2023-05-12 2023-07-14 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2023-05-12 2023-07-14 N
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Health 2023-05-12 2023-07-14 N
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Health 2023-05-12 2023-07-14 N
Establish emergency prep training and testing. Fire Safety 2023-05-12 2023-07-14 N
Establish staff and initial training requirements. Fire Safety 2023-05-12 2023-07-14 N
Conduct testing and exercise requirements. Fire Safety 2023-05-12 2023-07-14 N
Implement emergency and standby power systems. Fire Safety 2023-05-12 2023-07-14 N
Keep aisles, corridors, and exits free of obstruction in case of emergency. Fire Safety 2023-05-09 2023-07-14 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2023-05-09 2023-07-14 N
Install corridor and hallway doors that block smoke. Fire Safety 2023-05-09 2023-07-14 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-05-09 2023-07-14 N
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Fire Safety 2023-05-09 2023-07-14 N
Provide a written emergency evacuation plan. Fire Safety 2023-05-09 2023-07-14 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-05-09 2023-07-14 N
Have power receptacles that are properly grounded. Fire Safety 2023-05-09 2023-07-14 N
Ensure proper usage of power strips and extension cords. Fire Safety 2023-05-09 2023-07-14 N
Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Fire Safety 2023-05-09 2023-07-14 N
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2023-04-25 2023-05-26 Y
Ensure each resident receives an accurate assessment. Health 2023-04-25 2023-05-26 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-04-25 2023-05-26 Y
Assist a resident in gaining access to vision and hearing services. Health 2023-04-25 2023-05-26 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-04-25 2023-05-26 Y
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2023-04-18 2023-05-12 Y
Reasonably accommodate the needs and preferences of each resident. Health 2023-01-19 2023-02-10 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-01-19 2023-02-10 Y
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Health 2022-12-22 2023-01-13 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-10-12 2022-11-16 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-09-29 2022-11-16 Y
Ensure medication error rates are not 5 percent or greater. Health 2022-09-29 2022-11-16 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-08-09 2022-11-16 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-08-09 2022-11-16 Y
Provide appropriate pressure ulcer care and prevent new ulcers from developing. Health 2022-08-09 2022-11-16 Y
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Health 2022-08-09 2022-11-16 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2022-08-09 2022-11-16 Y
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2022-08-18 2022-11-16 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-08-18 2022-11-16 N
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-08-18 2022-11-16 N
Provide enough food/fluids to maintain a resident's health. Health 2022-08-18 2022-11-16 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2022-08-18 2022-11-16 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2022-08-18 2022-11-16 N
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Health 2022-08-18 2022-11-16 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2022-08-18 2022-11-16 N
Provide and implement an infection prevention and control program. Health 2022-08-18 2022-11-16 N
Implement a program that monitors antibiotic use. Health 2022-08-18 2022-11-16 N
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. Health 2022-08-18 2022-11-16 N
Make sure that a working call system is available in each resident's bathroom and bathing area. Health 2022-08-18 2022-11-16 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-08-18 2022-11-16 Y
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2022-08-18 2022-11-16 Y
Provide activities to meet all resident's needs. Health 2022-08-18 2022-11-16 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2022-08-18 2022-11-16 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-08-18 2022-11-16 Y
Ensure medication error rates are not 5 percent or greater. Health 2022-08-18 2022-11-16 Y
Administer the facility in a manner that enables it to use its resources effectively and efficiently. Health 2022-08-18 2022-11-16 Y
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2022-08-18 2022-11-16 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2022-08-18 2022-09-08 N
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Health 2022-08-18 2022-09-08 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2022-08-18 2022-09-08 N
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Health 2022-08-18 2022-09-08 N
Assist a resident in gaining access to vision and hearing services. Health 2022-08-18 2022-09-08 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2022-08-18 2022-09-08 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2022-08-18 2022-09-08 Y
Establish roles under a Waiver declared by secretary. Fire Safety 2022-08-18 2022-09-08 N
Conduct testing and exercise requirements. Fire Safety 2022-08-18 2022-09-08 N
Provide properly protected cooking facilities. Fire Safety 2022-08-17 2022-09-08 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2022-08-17 2022-09-08 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2022-08-17 2022-09-08 N
Have simulated fire drills held at unexpected times. Fire Safety 2022-08-17 2022-09-08 N
Ensure electrical receptacles or cover plates have distinctive color or marking. Fire Safety 2022-08-17 2022-09-08 N
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2022-08-09 2022-09-03 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-08-09 2022-09-03 Y
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Health 2022-08-09 2022-09-03 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-07-25 2022-08-18 Y
Allow resident to participate in the development and implementation of his or her person-centered plan of care. Health 2022-07-25 2022-08-18 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-07-25 2022-08-18 Y
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2022-07-25 2022-08-18 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-07-07 2022-07-28 Y
Perform COVID19 testing on residents and staff. Health 2022-04-22 2022-05-13 Y
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. Health 2022-04-11 2022-05-02 Y
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. Health 2022-04-11 2022-05-02 Y
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. Health 2022-04-11 2022-05-02 Y
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2022-03-18 2022-04-08 Y
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Health 2022-01-20 2022-03-16 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2021-12-10 2022-01-14 Y
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-12-10 2022-01-14 Y
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Health 2021-04-08 2021-05-28 N
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Health 2021-04-08 2021-05-28 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2021-04-08 2021-05-28 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-04-08 2021-05-28 N
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-04-08 2021-05-28 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2021-04-08 2021-05-28 N
Provide and implement an infection prevention and control program. Health 2021-04-08 2021-05-28 N
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2021-04-08 2021-05-28 N
Address patient/client population and determine types of services needed. Fire Safety 2021-04-08 2021-05-28 N
Develop Emergency Preparedness policies and procedures. Fire Safety 2021-04-08 2021-05-28 N
Address subsistence needs for staff and patients. Fire Safety 2021-04-08 2021-05-28 N
Establish policies and procedures including evacuation. Fire Safety 2021-04-08 2021-05-28 N
Establish policies and procedures for sheltering. Fire Safety 2021-04-08 2021-05-28 N
Establish policies and procedures for volunteers. Fire Safety 2021-04-08 2021-05-28 N
Create arrangements with other facilities to receive patients. Fire Safety 2021-04-08 2021-05-28 N
Develop a communication plan. Fire Safety 2021-04-08 2021-05-28 N
Provide primary/alternate means for communication. Fire Safety 2021-04-08 2021-05-28 N
Provide a means of sharing information on occupancy/needs. Fire Safety 2021-04-08 2021-05-28 N
Provide family notifications of emergency plan. Fire Safety 2021-04-08 2021-05-28 N
Establish emergency prep training and testing. Fire Safety 2021-04-08 2021-05-28 N
Establish staff and initial training requirements. Fire Safety 2021-04-08 2021-05-28 N
Conduct testing and exercise requirements. Fire Safety 2021-04-08 2021-05-28 N
Install emergency lighting that can last at least 1 1/2 hours. Fire Safety 2021-04-06 2021-05-28 N
Provide properly protected cooking facilities. Fire Safety 2021-04-06 2021-05-28 N
Follow proper procedures when the fire alarm was out of service for more than 4 hours. Fire Safety 2021-04-06 2021-05-28 N
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Fire Safety 2021-04-06 2021-05-28 N
Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Fire Safety 2021-04-06 2021-05-28 N
Have restrictions on the use of portable space heaters. Fire Safety 2021-04-06 2021-05-28 N
Have generator or other power source capable of supplying service within 10 seconds. Fire Safety 2021-04-06 2021-05-28 N
Have proper medical gas storage and administration areas. Fire Safety 2021-04-06 2021-05-28 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-04-01 2021-04-23 Y
Install corridor and hallway doors that block smoke. Fire Safety 2021-04-06 2021-04-09 N
Install smoke barrier doors that can resist smoke for at least 20 minutes. Fire Safety 2021-04-06 2021-04-09 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2021-04-06 2021-04-09 N