About Burcham Hills Retirement Center
Burcham Hills Retirement Center, located in East Lansing, MI, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Burcham Hills Retirement Center
- More Nursing Time: Staff spends 4.38 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.38 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFE CARE SERVICES network. This chain operates 44 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Burcham Hills Retirement Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 132 | May 15, 2025 |
| Weighted Average | 174 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.2% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 6.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 95.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.5% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 14.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 85.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 84.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 9.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 16.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 9 complaints
- 2025: 8 complaints
- 2026: 4 complaints
- Total: 26 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| May 27, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 07, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 07, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jan 08, 2026 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Jun 18, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jun 18, 2025 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Jun 18, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jun 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 18, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jun 18, 2025 | Dispose of garbage and refuse properly. |
| Apr 15, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 07, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Dec 03, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 04, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 04, 2024 | Respond appropriately to all alleged violations. |
| Sep 04, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 04, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jun 25, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Feb 28, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 28, 2024 | Respond appropriately to all alleged violations. |
| Feb 28, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 28, 2023 | Provide care by qualified persons according to each resident's written plan of care. |
| Nov 28, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 01, 2023 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Jul 21, 2023 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 21, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
Nearby Hospitals
UNIVERSITY OF MICHIGAN HEALTH - SPARROW EATON
CHARLOTTE, MI
MEMORIAL HEALTHCARE
OWOSSO, MI
MCLAREN GREATER LANSING
LANSING, MI
EDWARD W SPARROW HOSPITAL
LANSING, MI
UNIVERSITY OF MICHIGAN HEALTH- SPARROW CLINTON
SAINT JOHNS, MI
EATON RAPIDS MEDICAL CENTER
EATON RAPIDS, MI
CEDAR CREEK HOSPITAL
SAINT JOHNS, MI
BRIGHTWELL BEHAVIORAL HEALTH
EAST LANSING, MI
Owner & Operator Information
Business Entity
BURCHAM HILLS RETIREMENT CENTER II
Ownership Structure
Management & Direction
- JOHN BIRD CORPORATE OFFICER
- SCOTT BREEN CORPORATE DIRECTOR
- SCOTT BREEN CORPORATE OFFICER
- ANGELA BRUMMETTE ADP OF THE SNF
- ANGELA BRUMMETTE OPERATIONAL/MANAGERIAL CONTROL
- REGINALD CARTER CORPORATE DIRECTOR
- STELLA CASH CORPORATE DIRECTOR
- LISA CUMMINS OPERATIONAL/MANAGERIAL CONTROL
- MARK ENSBERG ADP OF THE SNF
- MARK ENSBERG OPERATIONAL/MANAGERIAL CONTROL
- CHARLES HILLARY CORPORATE DIRECTOR
- DAPHNE HOBSON CORPORATE DIRECTOR
- LIFE CARE SERVICES LLC ADP OF THE SNF
- LIFE CARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- PATRICIA MUNSHAW CORPORATE DIRECTOR
- STEVEN OWEN CORPORATE DIRECTOR
- PAULA REICHLE CORPORATE DIRECTOR
- CHERYL RONK CORPORATE DIRECTOR
- JAMES SAVAGE CORPORATE OFFICER
- JAMES SAVAGE CORPORATE DIRECTOR
- MICHAEL TOBIN CORPORATE DIRECTOR
- BRIDGETTE UHLEMANN CORPORATE OFFICER
- JASON VICTOR CORPORATE OFFICER
- SUSAN YONTZ CORPORATE OFFICER
- SUSAN YONTZ CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Memorial Healthcare Center | N/A | 5 |
| Pleasant View Shiawassee County Medical Care Facil | N/A | 5 |
| Regency at Lansing West | N/A | 4 |
| Holt Senior Care and Rehab Center | N/A | 5 |
| Medilodge of Okemos | N/A | 5 |
| Hazel I Findlay Country Manor | N/A | 5 |
| The Willows at Okemos | N/A | 5 |
| Eaton County Medical Care Facility | N/A | 5 |
| The Willows at East Lansing | N/A | 4 |
| Durand Senior Care and Rehab Center | N/A | 3 |
Related Analysis
Best Nursing Homes in East Lansing, MI
Compare Burcham Hills Retirement Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Burcham Hills Retirement Center directly at 5173518377. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.