About Pleasant View Shiawassee County Medical Care Facil
Pleasant View Shiawassee County Medical Care Facil, located in Owosso, MI, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Pleasant View Shiawassee County Medical Care Facil
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #2 out of 30 facilities within 25 miles.
- More Nursing Time: Staff spends 3.92 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 3.92 hrs
- Safety Record Clean
Chain Affiliations & Network
For AI Users, Agents, and Developers
Do you use a Generative AI assistant like ChatGPT or Claude or others? If so, you can point your assistant to our MCP server at https://mcp.nursinghomedatabase.com/mcp and have it do the searching for you. Ask your question and use our data to help you find the answers.
- Prefer scripts? Use a public REST API for JSON over HTTPS. Or set up MCP using our setup guide.
- Fair use applies; high-volume or commercial use may need a custom data arrangement.
Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Pleasant View Shiawassee County Medical Care Facil provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 8 | Jun 12, 2025 |
| Weighted Average | 8 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 15.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 25.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.9% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.2% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 15.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 21.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 91.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 0.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.4% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 11.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 2 complaints
- Total: 2 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 25, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 01, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
Nearby Hospitals
HURLEY MEDICAL CENTER
FLINT, MI
MCLAREN FLINT
FLINT, MI
MEMORIAL HEALTHCARE
OWOSSO, MI
MCLAREN GREATER LANSING
LANSING, MI
EDWARD W SPARROW HOSPITAL
LANSING, MI
UNIVERSITY OF MICHIGAN HEALTH- SPARROW CLINTON
SAINT JOHNS, MI
CEDAR CREEK HOSPITAL
SAINT JOHNS, MI
BRIGHTWELL BEHAVIORAL HEALTH
EAST LANSING, MI
Owner & Operator Information
Business Entity
PLEASANT VIEW SHIAWASSEE COUNTY MEDICAL CARE FACILITY
Ownership Structure
- COUNTY OF SHIAWASSEE Direct: 100%
Management & Direction
- KELLY BAKOUSIDIS OPERATIONAL/MANAGERIAL CONTROL
- KELLY BAKOUSIDIS ADP OF THE SNF
- RACHEL BALDWIN OPERATIONAL/MANAGERIAL CONTROL
- RACHEL BALDWIN ADP OF THE SNF
- GREGORY BONTRAGER MANAGING CONTROL - GOVERNING BODY
- CYNTHIA CIVILLE MANAGING CONTROL - GOVERNING BODY
- COUNTY OF SHIAWASSEE ADP OF THE SNF
- THERESA DELAU OPERATIONAL/MANAGERIAL CONTROL
- THERESA DELAU ADP OF THE SNF
- SHANA ESPINOZA OPERATIONAL/MANAGERIAL CONTROL
- SHANA ESPINOZA ADP OF THE SNF
- CHERI GOKEE OPERATIONAL/MANAGERIAL CONTROL
- CHERI GOKEE ADP OF THE SNF
- LONDA KNAUFF MANAGING CONTROL - GOVERNING BODY
- KELLY KNIEPER ADP OF THE SNF
- KELLY KNIEPER OPERATIONAL/MANAGERIAL CONTROL
- SANDRA LAMB ADP OF THE SNF
- SANDRA LAMB OPERATIONAL/MANAGERIAL CONTROL
- RAMIN RAFIE ADP OF THE SNF
- RAMIN RAFIE OPERATIONAL/MANAGERIAL CONTROL
- JEFFERY SMITHINGELL ADP OF THE SNF
- JEFFERY SMITHINGELL OPERATIONAL/MANAGERIAL CONTROL
- ERIKA TOMAC ADP OF THE SNF
- ERIKA TOMAC OPERATIONAL/MANAGERIAL CONTROL
- TABITHA WOODRUFF OPERATIONAL/MANAGERIAL CONTROL
- TABITHA WOODRUFF ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Memorial Healthcare Center | N/A | 5 |
| Pleasant View Shiawassee County Medical Care Facil | N/A | 5 |
| Holt Senior Care and Rehab Center | N/A | 5 |
| Medilodge of Okemos | N/A | 5 |
| Fenton Healthcare | N/A | 5 |
| Hazel I Findlay Country Manor | N/A | 5 |
| The Willows at Okemos | N/A | 5 |
| The Willows at East Lansing | N/A | 4 |
| Regency at Grand Blanc | N/A | 4 |
| Durand Senior Care and Rehab Center | N/A | 3 |
Related Analysis
Best Nursing Homes in Owosso, MI
Compare Pleasant View Shiawassee County Medical Care Facil to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Pleasant View Shiawassee County Medical Care Facil directly at 9897433491. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.