About New England Pediatric Care
New England Pediatric Care, located in NORTH BILLERICA, MA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose New England Pediatric Care
- High Quality Care: With a 5-star CMS rating, this facility demonstrates high standards.
- Top Ranked: Ranked #29 out of 175 facilities within 25 miles.
- More Nursing Time: Staff spends 8.17 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 5 Stars
- Nursing Hours 8.17 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
New England Pediatric Care provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 5 |
|
| Health Inspection | 5 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 12 | Mar 20, 2025 |
| Weighted Average | 12 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | N/A |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | N/A |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | N/A |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | N/A |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | N/A |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.9% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 6.1% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 99.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 85.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | N/A |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 81.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | N/A |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 4.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 0.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 14, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
Nearby Hospitals
METROWEST MEDICAL CENTER
FRAMINGHAM, MA
TUFTS MEDICAL CENTER
BOSTON, MA
UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
MARLBOROUGH, MA
SOUTHERN NH MEDICAL CENTER
NASHUA, NH
MERRIMACK HEALTH LAWRENCE HOSPITAL
LAWRENCE, MA
LOWELL GENERAL HOSPITAL
LOWELL, MA
HOLY FAMILY HOSPITAL
METHUEN, MA
BOSTON MEDICAL CENTER
BOSTON, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
NORTHEAST HOSPITAL CORPORATION
BEVERLY, MA
UMASS MEMORIAL MEDICAL CENTER/UNIVERSITY CAMPUS
WORCESTER, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
UMASS MEMORIAL HEALTHALLIANCE HOSPITALS
LEOMINSTER, MA
ANNA JAQUES HOSPITAL
NEWBURYPORT, MA
ST JOSEPH HOSPITAL
NASHUA, NH
VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
BETH ISRAEL DEACONESS HOSPITAL - MILTON
MILTON, MA
Owner & Operator Information
Business Entity
NEW ENGLAND LONG-TERM CARE INC
Ownership Structure
- TUFTS MEDICAL CENTER PARENT INC Indirect
- TUFTS-MEDICAL CENTER PARENT INC. Direct: 100%
Management & Direction
- CHIBUEZE AGBA CORPORATE DIRECTOR
- LAUREN MAZERALL W-2 MANAGING EMPLOYEE
- LAUREN MAZERALL CORPORATE OFFICER
- LAUREN MAZERALL OPERATIONAL/MANAGERIAL CONTROL
- JOHN MCDONALD W-2 MANAGING EMPLOYEE
- JOHN MCDONALD CORPORATE DIRECTOR
- TUFTS-MEDICAL CENTER PARENT INC. OPERATIONAL/MANAGERIAL CONTROL
- JEFFREY WEINSTEIN CORPORATE DIRECTOR
- ELLEN ZANE CORPORATE DIRECTOR
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Katzman Family Center For Living | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| River Terrace Rehabilitation and Healthcare Ctr | N/A | 5 |
| Lasell House | N/A | 5 |
| The Meadows | N/A | 5 |
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| The Boston Home, Inc | N/A | 5 |
| Elizabeth Seton | N/A | 4 |
| Rivercrest Long Term Care | N/A | 5 |
Related Analysis
Best Nursing Homes in NORTH BILLERICA, MA
Compare New England Pediatric Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact New England Pediatric Care directly at 9786675123. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.