About Life Care Center of Merrimack Valley
Life Care Center Of Merrimack Valley, located in BILLERICA, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Life Care Center of Merrimack Valley
- More Nursing Time: Staff spends 4.21 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.21 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the LIFE CARE CENTERS OF AMERICA network. This chain operates 194 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Life Care Center of Merrimack Valley provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 32 | Dec 10, 2025 |
| Weighted Average | 78 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 7.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 25.2% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 4.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 19.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2025: 10 complaints
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Sep 05, 2025 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Jan 02, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Jan 02, 2025 | Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. |
| Jan 02, 2025 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. |
| Jan 02, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. |
| Jan 02, 2025 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| Jan 02, 2025 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Jan 02, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jan 02, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 02, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
METROWEST MEDICAL CENTER
FRAMINGHAM, MA
TUFTS MEDICAL CENTER
BOSTON, MA
UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
MARLBOROUGH, MA
SOUTHERN NH MEDICAL CENTER
NASHUA, NH
MERRIMACK HEALTH LAWRENCE HOSPITAL
LAWRENCE, MA
LOWELL GENERAL HOSPITAL
LOWELL, MA
HOLY FAMILY HOSPITAL
METHUEN, MA
BOSTON MEDICAL CENTER
BOSTON, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
NORTHEAST HOSPITAL CORPORATION
BEVERLY, MA
UMASS MEMORIAL MEDICAL CENTER/UNIVERSITY CAMPUS
WORCESTER, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
UMASS MEMORIAL HEALTHALLIANCE HOSPITALS
LEOMINSTER, MA
ANNA JAQUES HOSPITAL
NEWBURYPORT, MA
ST JOSEPH HOSPITAL
NASHUA, NH
VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
BETH ISRAEL DEACONESS HOSPITAL - MILTON
MILTON, MA
Owner & Operator Information
Business Entity
MERRIMACK VALLEY OPERATIONS, LLC
Ownership Structure
Management & Direction
- CINDY CROSS CORPORATE OFFICER
- MOSELINE FAUSTIN MANAGING CONTROL - GOVERNING BODY
- MOSELINE FAUSTIN ADP OF THE SNF
- MOSELINE FAUSTIN OPERATIONAL/MANAGERIAL CONTROL
- NOAH FINKEL ADP OF THE SNF
- NOAH FINKEL OPERATIONAL/MANAGERIAL CONTROL
- TODD FLETCHER OPERATIONAL/MANAGERIAL CONTROL
- TERRY HENRY CORPORATE OFFICER
- ANDREA JANIAK OPERATIONAL/MANAGERIAL CONTROL
- ANDREA JANIAK MANAGING CONTROL - GOVERNING BODY
- LISA LAY OPERATIONAL/MANAGERIAL CONTROL
- LIFE CARE CENTERS OF AMERICA INC. OPERATIONAL/MANAGERIAL CONTROL
- LIFE CARE CENTERS OF AMERICA INC. ADP OF THE SNF
- ZOFIA LONG OPERATIONAL/MANAGERIAL CONTROL
- ZOFIA LONG MANAGING CONTROL - GOVERNING BODY
- AUBREY PRESTON OPERATIONAL/MANAGERIAL CONTROL
- FORREST PRESTON OPERATIONAL/MANAGERIAL CONTROL
- FORREST PRESTON ADP OF THE SNF
- RICHARD SWANKER OPERATIONAL/MANAGERIAL CONTROL
- JOAN THURMOND CORPORATE OFFICER
- JAMES ZIEGLER OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| River Terrace Rehabilitation and Healthcare Ctr | N/A | 5 |
| The Boston Home, Inc | N/A | 5 |
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| Lasell House | N/A | 5 |
| The Meadows | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
| Elizabeth Seton | N/A | 5 |
Related Analysis
Best Nursing Homes in BILLERICA, MA
Compare Life Care Center of Merrimack Valley to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Life Care Center of Merrimack Valley directly at 9786672166. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.