About Regalcare at Courtyard-Medford
Regalcare At Courtyard-medford, located in MEDFORD, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Regalcare at Courtyard-Medford
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.62 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the REGALCARE network. This chain operates 9 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Regalcare at Courtyard-Medford provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 288 | Mar 11, 2025 |
| Weighted Average | 257 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 16.7% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 9.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 22.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 87.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 54.3% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 19.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 92.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 51.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 5.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 24.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 26.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 4 complaints
- 2025: 5 complaints
- Total: 9 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Dec 26, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 26, 2025 | Assure that each resident?s assessment is updated at least once every 3 months. |
| Apr 25, 2025 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. |
| Feb 12, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 03, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 04, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 04, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Aug 09, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Aug 09, 2024 | Ensure that residents are free from significant medication errors. |
Nearby Hospitals
METROWEST MEDICAL CENTER
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MERRIMACK HEALTH LAWRENCE HOSPITAL
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SOUTHERN NH MEDICAL CENTER
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GOOD SAMARITAN MEDICAL CENTER
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HOLY FAMILY HOSPITAL
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LOWELL GENERAL HOSPITAL
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UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
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TUFTS MEDICAL CENTER
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SOUTH SHORE HOSPITAL
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WINCHESTER HOSPITAL
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BOSTON MEDICAL CENTER-BRIGHTON
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BETH ISRAEL DEACONESS MEDICAL CENTER
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SIGNATURE HEALTHCARE BROCKTON HOSPITAL
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BOSTON MEDICAL CENTER
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MELROSEWAKEFIELD HEALTHCARE
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CAMBRIDGE HEALTH ALLIANCE
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NORTHEAST HOSPITAL CORPORATION
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VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
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BETH ISRAEL DEACONESS HOSPITAL - MILTON
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MILFORD REGIONAL MEDICAL CENTER
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Owner & Operator Information
Management & Direction
- ALEX MORRY CONTRACTED MANAGING EMPLOYEE
- SAIRA NISAR CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| The Meadows | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| Lasell House | N/A | 5 |
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| The Boston Home, Inc | N/A | 5 |
| Elizabeth Seton | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
| D'youville Care For Advanced Therapy | N/A | 5 |
Related Analysis
Best Nursing Homes in MEDFORD, MA
Compare Regalcare at Courtyard-Medford to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Regalcare at Courtyard-Medford directly at 7813915400. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.