About D'youville Senior Care
D'youville Senior Care, located in LOWELL, MA, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose D'youville Senior Care
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.78 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
D'youville Senior Care provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 2 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 68 | Apr 11, 2025 |
| Weighted Average | 63 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 28.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 16.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.6% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 11.6% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.3% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.5% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 4.6% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 96.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 96.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 19.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 99.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 94.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.4% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 1 complaint
- 2025: 1 complaint
- 2026: 5 complaints
- Total: 7 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 13, 2026 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| Mar 13, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Feb 27, 2026 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Feb 13, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Feb 13, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Dec 31, 2025 | Provide appropriate foot care. |
| Sep 25, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
METROWEST MEDICAL CENTER
FRAMINGHAM, MA
ELLIOT HOSPITAL
MANCHESTER, NH
LOWELL GENERAL HOSPITAL
LOWELL, MA
UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
MARLBOROUGH, MA
SOUTHERN NH MEDICAL CENTER
NASHUA, NH
HOLY FAMILY HOSPITAL
METHUEN, MA
TUFTS MEDICAL CENTER
BOSTON, MA
MERRIMACK HEALTH LAWRENCE HOSPITAL
LAWRENCE, MA
NORTHEAST HOSPITAL CORPORATION
BEVERLY, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
ANNA JAQUES HOSPITAL
NEWBURYPORT, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
UMASS MEMORIAL HEALTHALLIANCE HOSPITALS
LEOMINSTER, MA
BOSTON MEDICAL CENTER
BOSTON, MA
PARKLAND MEDICAL CENTER
DERRY, NH
ST JOSEPH HOSPITAL
NASHUA, NH
VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
Owner & Operator Information
Business Entity
D YOUVILLE SENIOR CARE INC
Ownership Structure
Management & Direction
- MARK ALTENWEG W-2 MANAGING EMPLOYEE
- MARK ALTENWEG CORPORATE DIRECTOR
- MARK ALTENWEG CORPORATE OFFICER
- MARK ALTENWEG OPERATIONAL/MANAGERIAL CONTROL
- JEANNE ARCHAMBAULT OPERATIONAL/MANAGERIAL CONTROL
- LOUIS BRESNICK OPERATIONAL/MANAGERIAL CONTROL
- THOMAS BROWN OPERATIONAL/MANAGERIAL CONTROL
- JOASEPH CLERMONT OPERATIONAL/MANAGERIAL CONTROL
- MARK COCHRAN OPERATIONAL/MANAGERIAL CONTROL
- D'YOUVILLE LEADERSHIP SOLUTIONS INC OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL FERRICK W-2 MANAGING EMPLOYEE
- MICHAEL FERRICK OPERATIONAL/MANAGERIAL CONTROL
- GERARD FRECHETTE OPERATIONAL/MANAGERIAL CONTROL
- PETER GORI OPERATIONAL/MANAGERIAL CONTROL
- DIANE HARDEN W-2 MANAGING EMPLOYEE
- AMY HOEY OPERATIONAL/MANAGERIAL CONTROL
- CAROL HOWARD OPERATIONAL/MANAGERIAL CONTROL
- MARGARET KNIGHT OPERATIONAL/MANAGERIAL CONTROL
- STEVEN LAROCHELLE OPERATIONAL/MANAGERIAL CONTROL
- PAULINE LEBLANC OPERATIONAL/MANAGERIAL CONTROL
- JAMES LINNEHAN OPERATIONAL/MANAGERIAL CONTROL
- PRESCILLE MALO OPERATIONAL/MANAGERIAL CONTROL
- WILLIAM MARTIN OPERATIONAL/MANAGERIAL CONTROL
- NAOMI PRENDERGAST CORPORATE DIRECTOR
- NAOMI PRENDERGAST OPERATIONAL/MANAGERIAL CONTROL
- NAOMI PRENDERGAST W-2 MANAGING EMPLOYEE
- NAOMI PRENDERGAST CORPORATE OFFICER
- JUDITH RAMIREZ OPERATIONAL/MANAGERIAL CONTROL
- ARTHUR SUTCLIFFE OPERATIONAL/MANAGERIAL CONTROL
- ROBERT YOUNG OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lasell House | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| River Terrace Rehabilitation and Healthcare Ctr | N/A | 5 |
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| The Meadows | N/A | 5 |
| Colonial Poplin Nursing Home | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
| Elizabeth Seton | N/A | 4 |
| D'youville Care For Advanced Therapy | N/A | 5 |
Related Analysis
Best Nursing Homes in LOWELL, MA
Compare D'youville Senior Care to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact D'youville Senior Care directly at 9784584083. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.