About Brookside Rehabilitation and Healthcare Center
Brookside Rehabilitation And Healthcare Center, located in WEBSTER, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Brookside Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.87 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the EPHRAM LAHASKY network. This chain operates 23 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Brookside Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 3 |
|
| Quality Measures | 1 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 48 | Jul 30, 2025 |
| Weighted Average | 46 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.4% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.4% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.5% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 21.9% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 2.1% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 7.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.1% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.2% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 74.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 7.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 22.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 16.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 82.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 23.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 21.7% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2026: 1 complaint
- Total: 1 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
METROWEST MEDICAL CENTER
FRAMINGHAM, MA
DAY KIMBALL HOSPITAL
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UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
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ST VINCENT HOSPITAL
WORCESTER, MA
LANDMARK MEDICAL CENTER
WOONSOCKET, RI
UMASS MEMORIAL MEDICAL CENTER/UNIVERSITY CAMPUS
WORCESTER, MA
OUR LADY OF FATIMA HOSPITAL
NORTH PROVIDENCE, RI
KENT COUNTY MEMORIAL HOSPITAL
WARWICK, RI
WINDHAM COMMUNITY MEMORIAL HOSPITAL
WILLIMANTIC, CT
UMASS MEMORIAL HEALTH - HARRINGTON HOSPITAL
SOUTHBRIDGE, MA
ROGER WILLIAMS MEDICAL CENTER
PROVIDENCE, RI
RHODE ISLAND HOSPITAL
PROVIDENCE, RI
WOMEN & INFANTS HOSPITAL OF RHODE ISLAND
PROVIDENCE, RI
MILFORD REGIONAL MEDICAL CENTER
MILFORD, MA
PROVIDENCE VA MEDICAL CENTER
PROVIDENCE, RI
THE MIRIAM HOSPITAL
PROVIDENCE, RI
BAYSTATE WING HOSPITAL
PALMER, MA
WORCESTER RECOVERY CENTER AND HOSPITAL
WORCESTER, MA
WESTBOROUGH BEHAVIORAL HEALTHCARE HOSPITAL LLC
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NATCHAUG HOSPITAL
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Owner & Operator Information
Business Entity
CRYSTAL REHAB & NURSING LLC
Ownership Structure
- MICHAEL BIDERMAN Direct: 42%
- YEHUDA BIDERMAN Direct: 10%
- BNB HEALTH CARE FUNDS LLC Direct: 7%
- BRADLEY MARTIN Direct: 5%
Management & Direction
- MICHAEL BIDERMAN OPERATIONAL/MANAGERIAL CONTROL
- EPHRAM LAHASKY OPERATIONAL/MANAGERIAL CONTROL
- MARK PRESUTTI W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lydia Taft House | N/A | 5 |
| Lutheran Rehabilitation and Skilled Care Center | N/A | 5 |
| Briarcliffe Manor | N/A | 5 |
| Holy Trinity Eastern Orthodox N and R Center | N/A | 5 |
| Quaboag Rehabilitation and Skilled Care Facility | N/A | 5 |
| West Side House Ltc Facility | N/A | 5 |
| Bethany Skilled Nursing Facility | N/A | 5 |
| Scandinavian Home Inc | N/A | 4 |
| Oakdale Rehabilitation and Skilled Nursing Center | N/A | 4 |
| Countryside Health Care of Milford | N/A | 5 |
Related Analysis
Best Nursing Homes in WEBSTER, MA
Compare Brookside Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Brookside Rehabilitation and Healthcare Center directly at 5089433889. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.