CONTACT INFORMATION REVIEWS & MORE DATA
Penacook Place, Inc
- Date Updated: April 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 150 WATER STREET
HAVERHILL MA 01830 Map - Phone: 978-374-0707
- Website: N/A
- Medicare Provider Number: 225376
- Participating in Medicare Since: July 01, 1990
- No. of Certified Beds: 160
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $73,057.68
- Complaints Filed: 11
- Accepts: Medicare and Medicaid
About Penacook Place, Inc
Penacook Place, Inc, located in HAVERHILL, MA, is a non-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Penacook Place, Inc offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Penacook Place, Inc is ranked #16 out of 24 facilities within a 10 mile radius and #92 out of 120 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (2 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 3.53
(The national average is 3.86 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 21.94% .
- There is no indication of abuse occuring at Penacook Place, Inc. (CMS flags facilities where abuse has either happened or is very likely.)
Penacook Place, Inc Owner & Operator Information
Managers and Directors:
- MICHAEL BELL (CORPORATE DIRECTOR)
- NICOLE CASTILLO (MANAGING EMPLOYEE)
- JOHN DELANEY (CORPORATE OFFICER)
- CAITLIN MASYS (CORPORATE OFFICER)
- THOMAS MORTIMER (CORPORATE OFFICER)
- JUDITHANN RIOPELLE (CORPORATE OFFICER)
- JOHN SARRO (CORPORATE OFFICER)
- GREGORY SHAW (CORPORATE OFFICER)
Penacook Place, Inc Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 2: |
| Health Inspection Rating | 2: |
| Quality Rating | 2: |
| Staffing Rating | 3: |
Inspection Scores
| Cycle 1 Score (as of May 08, 2024) | 20 |
| Cycle 2 Score (as of March 20, 2023) | 162 |
| Cycle 3 Score (as of March 25, 2022) | 270 |
| Weighted All Cycles Score | 109 |
Complaints by Residents
This table shows complaints filed by residents in Penacook Place, Inc:
| Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | 12/11/2023 |
| Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | 07/31/2023 |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | 07/31/2023 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 07/31/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 07/31/2023 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 05/26/2023 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 05/26/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 05/26/2023 |
| Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | 01/27/2023 |
| Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | 10/03/2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 08/19/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Penacook Place, Inc spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.53 | 0.65 / 0.67 |
| Case Mix | 0.66 | 0.67 / 0.67 |
| Adjusted | 0.54 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 0.89 | 0.98 / 0.87 |
| Case Mix | 0.85 | NA / NA |
| Adjusted | 0.91 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.11 | 2.27 / 2.32 |
| Case Mix | 2.27 | NA / NA |
| Adjusted | 2.14 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.43 | 1.63 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.04 | 0.08 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 3.53 | 3.90 / 3.86 |
| Case Mix | 3.78 | 3.88 / 3.84 |
| Adjusted | 3.59 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
21.9%
/
26.8% Better |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
18.2%
/
12.5% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
1.8%
/
1.8% Better |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
3.2%
/
1.5% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
22.0%
/
20.9% Worse |
| Percentage of long-stay residents who lose too much weight (qm404) |
0.5%
/
5.2% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
0.8%
/
1.4% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
2.3%
/
2.2% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
0.7%
/
8.1% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.1% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
3.7%
/
3.7% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
61.9%
/
91.1% Worse |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
27.2%
/
20.4% Worse |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
49.2%
/
75.8% Worse |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
1.3%
/
1.2% Worse |
| Percentage of long-stay residents whose ability to walk independently worsened (qm451) | 27.0% / NA |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
27.5%
/
18.8% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
97.7%
/
93.9% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
72.6%
/
75.4% Worse |
| Percentage of long-stay residents with pressure ulcers (qm479) | 1.3% / NA |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) | 34.8% / NA |
Hospitals Near Penacook Place, Inc
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Penacook Place, Inc.
Penacook Place, Inc is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
LAWRENCE GENERAL HOSPITAL ONE GENERAL STREET LAWRENCE, MA 01842 |
2 |
|
MELROSEWAKEFIELD HEALTHCARE 585 LEBANON STREET MELROSE, MA 02176 |
2 |
|
HOLY FAMILY HOSPITAL 70 EAST STREET METHUEN, MA 01844 |
2 |
|
NORTHEAST HOSPITAL CORPORATION 85 HERRICK STREET BEVERLY, MA 01915 |
3 |
|
LOWELL GENERAL HOSPITAL 295 VARNUM AVENUE LOWELL, MA 01854 |
3 |
|
EMERSON HOSPITAL - 133 OLD ROAD TO 9 ACRE CORNER W CONCORD, MA 01742 |
3 |
|
ELLIOT HOSPITAL 1 ELLIOT WAY MANCHESTER, NH 03103 |
3 |
|
SOUTHERN NH MEDICAL CENTER 8 PROSPECT STREET NASHUA, NH 03060 |
3 |
|
PORTSMOUTH REGIONAL HOSPITAL 333 BORTHWICK AVE PORTSMOUTH, NH 03801 |
3 |
|
ANNA JAQUES HOSPITAL 25 HIGHLAND AVENUE NEWBURYPORT, MA 01950 |
4 |
|
WINCHESTER HOSPITAL 41 HIGHLAND AVENUE WINCHESTER, MA 01890 |
4 |
|
ST JOSEPH HOSPITAL 172 KINSLEY ST NASHUA, NH 03060 |
4 |
|
CATHOLIC MEDICAL CENTER 100 MCGREGOR STREET MANCHESTER, NH 03102 |
4 |
|
NORTH SHORE MEDICAL CENTER - 81 HIGHLAND AVENUE SALEM, MA 01970 |
5 |
|
PARKLAND MEDICAL CENTER 1 PARKLAND DRIVE DERRY, NH 03038 |
5 |
|
EXETER HOSPITAL INC 5 ALUMNI DRIVE EXETER, NH 03833 |
5 |
|
BEDFORD VA MEDICAL CENTER 200 SPRINGS ROAD BEDFORD, MA 01730 |
Not Available |
|
WHITTIER PAVILION 76 SUMMER STREET HAVERHILL, MA 01830 |
Not Available |
|
HAMPSTEAD HOSPITAL 218 EAST ROAD HAMPSTEAD, NH 03841 |
Not Available |
Ratings History for Penacook Place, Inc
Medical Professionals Associated with Penacook Place, Inc
These are the doctors who are affiliated with Penacook Place, Inc. The data is from the most recent period. Historical data is not available.
- JOE JOSEPH ( INTERNAL MEDICINE - ANNA JAQUES BIDCO INPATIENT SPECIALISTS PLLC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of April 01, 2025.
Our Analysis
Best and Worst Nursing Homes in HAVERHILL, MA
Here is our analysis of the Best Nursing Homes in HAVERHILL and Worst Nursing Homes in HAVERHILL so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Penacook Place, Inc
A list of all of the registered owners for Penacook Place, Inc. This includes direct and indirect owners and managers.
Noted Deficiencies for Penacook Place, Inc
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Penacook Place, Inc
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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