About Andover Manor Rehab and Nursing
Andover Manor Rehab And Nursing, located in ANDOVER, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Andover Manor Rehab and Nursing
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 3.76 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the STERN CONSULTANTS network. This chain operates 21 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Andover Manor Rehab and Nursing provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 56 | Jan 15, 2026 |
| Weighted Average | 76 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 4.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 7.0% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.1% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 89.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 76.5% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.1% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 23.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 80.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.8% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 26.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 29.0% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- Total: 3 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Oct 31, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| May 12, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| May 12, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
Nearby Hospitals
UMASS MEMORIAL HEALTHCARE-MARLBOROUGH HOSPITAL
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LOWELL GENERAL HOSPITAL
LOWELL, MA
ELLIOT HOSPITAL
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MERRIMACK HEALTH LAWRENCE HOSPITAL
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SOUTHERN NH MEDICAL CENTER
NASHUA, NH
TUFTS MEDICAL CENTER
BOSTON, MA
HOLY FAMILY HOSPITAL
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ANNA JAQUES HOSPITAL
NEWBURYPORT, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
BOSTON MEDICAL CENTER
BOSTON, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
NORTHEAST HOSPITAL CORPORATION
BEVERLY, MA
EXETER HOSPITAL INC
EXETER, NH
PARKLAND MEDICAL CENTER
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ST JOSEPH HOSPITAL
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VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
MOUNT AUBURN HOSPITAL
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Owner & Operator Information
Business Entity
ANDOVER MANOR REHAB AND NURSING LLC
Ownership Structure
- COM FAMILY TRUST Indirect
- SHANA FRIEDMAN Direct: 12%
Management & Direction
- ANDOVER MANOR PROPCO LLC ADP OF THE SNF
- BRITTANY BEATTY OPERATIONAL/MANAGERIAL CONTROL
- BRITTANY BEATTY ADP OF THE SNF
- COM FAMILY TRUST ADP OF THE SNF
- E NEWHOUSE FAMILY TRUST ADP OF THE SNF
- AVRAHAM ERBLICH OPERATIONAL/MANAGERIAL CONTROL
- AVRAHAM ERBLICH ADP OF THE SNF
- AVRAHAM ERBLICH MANAGING CONTROL - GOVERNING BODY
- ETN FAMILY HOLDINGS LLC ADP OF THE SNF
- ETN FAMILY HOLDINGS LLC OPERATIONAL/MANAGERIAL CONTROL
- BENJAMIN FRIEDMAN ADP OF THE SNF
- BENJAMIN FRIEDMAN OPERATIONAL/MANAGERIAL CONTROL
- SUSAN GAUTHIER ADP OF THE SNF
- SUSAN GAUTHIER OPERATIONAL/MANAGERIAL CONTROL
- AMANDA HERNANDEZ MANAGING CONTROL - GOVERNING BODY
- AMANDA HERNANDEZ ADP OF THE SNF
- AMANDA HERNANDEZ OPERATIONAL/MANAGERIAL CONTROL
- CHAIM MILLMAN OPERATIONAL/MANAGERIAL CONTROL
- CHAIM MILLMAN TRUSTEE OF THE SNF
- CHAIM MILLMAN MANAGING CONTROL - GOVERNING BODY
- CHAIM MILLMAN ADP OF THE SNF
- ERIC NEWHOUSE MANAGING CONTROL - GOVERNING BODY
- ERIC NEWHOUSE ADP OF THE SNF
- ERIC NEWHOUSE TRUSTEE OF THE SNF
- ANDREA PLEW ADP OF THE SNF
- ANDREA PLEW OPERATIONAL/MANAGERIAL CONTROL
- BORUCH SHEPS ADP OF THE SNF
- BORUCH SHEPS OPERATIONAL/MANAGERIAL CONTROL
- BORUCH SHEPS MANAGING CONTROL - GOVERNING BODY
- BEZALEL STERN ADP OF THE SNF
- T NEWHOUSE FAMILY TRUST ADP OF THE SNF
- TLCO HOLDINGS LLC ADP OF THE SNF
- TLCO HOLDINGS LLC OPERATIONAL/MANAGERIAL CONTROL
- TLM FAMILY TRUST ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Lasell House | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| Whittier Bradford Transitional Care Unit | N/A | 5 |
| The Meadows | N/A | 5 |
| Colonial Poplin Nursing Home | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
| Elizabeth Seton | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| Brookhaven at Lexington | N/A | 5 |
| Warde Health Center | N/A | 5 |
Related Analysis
Best Nursing Homes in ANDOVER, MA
Compare Andover Manor Rehab and Nursing to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Andover Manor Rehab and Nursing directly at 9784750944. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.