About Southshore Health Care Center
Southshore Health Care Center, located in ROCKLAND, MA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Southshore Health Care Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.23 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the ATHENA HEALTHCARE SYSTEMS network. This chain operates 24 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Southshore Health Care Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 108 | Aug 27, 2025 |
| Weighted Average | 123 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 26.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 5.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.7% |
| Percentage of long-stay residents who lose too much weight (QM404) | 2.5% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.3% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.7% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 18.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 93.1% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 89.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 31.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 84.3% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 70.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 28.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 31.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 5 complaints
- 2025: 4 complaints
- 2026: 1 complaint
- Total: 10 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Feb 28, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 03, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Feb 27, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Jan 15, 2025 | Honor the resident's right to choose his or her attending physician. |
| Jan 15, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Oct 25, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 11, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Aug 11, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Apr 16, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Apr 16, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Nearby Hospitals
BROWN UNIVERSITY HEALTH MORTON HOSPITAL
TAUNTON, MA
GOOD SAMARITAN MEDICAL CENTER
BROCKTON, MA
SOUTH SHORE HOSPITAL
SOUTH WEYMOUTH, MA
TUFTS MEDICAL CENTER
BOSTON, MA
MELROSEWAKEFIELD HEALTHCARE
MELROSE, MA
WINCHESTER HOSPITAL
WINCHESTER, MA
SIGNATURE HEALTHCARE BROCKTON HOSPITAL
BROCKTON, MA
CAMBRIDGE HEALTH ALLIANCE
CAMBRIDGE, MA
BOSTON MEDICAL CENTER-BRIGHTON
BRIGHTON, MA
BOSTON MEDICAL CENTER
BOSTON, MA
STURDY MEMORIAL HOSPITAL
ATTLEBORO, MA
BETH ISRAEL DEACONESS MEDICAL CENTER
BOSTON, MA
BETH ISRAEL DEACONESS HOSPITAL PLYMOUTH
PLYMOUTH, MA
THE MIRIAM HOSPITAL
PROVIDENCE, RI
RHODE ISLAND HOSPITAL
PROVIDENCE, RI
BETH ISRAEL DEACONESS HOSPITAL - MILTON
MILTON, MA
VA BOSTON HEALTHCARE SYSTEM - JAMAICA PLAIN
JAMAICA PLAIN, MA
MOUNT AUBURN HOSPITAL
CAMBRIDGE, MA
NEW ENGLAND BAPTIST HOSPITAL
BOSTON, MA
NEWTON-WELLESLEY HOSPITAL
NEWTON, MA
Owner & Operator Information
Business Entity
SOUTHSHORE MA SNF LLC
Ownership Structure
- ATHENA HEALTH CARE SYSTEMS MA LLC Direct: 100%
- MICHAEL MOSIER Indirect
- LORRIE REZENDES Indirect
- LAWRENCE SANTILLI Indirect
Management & Direction
- ATHENA HEALTH CARE ASSOCIATES INC. OPERATIONAL/MANAGERIAL CONTROL
- MICHAEL MOSIER W-2 MANAGING EMPLOYEE
- LAWRENCE SANTILLI CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Newbridge On The Charles Skilled Nursing Facility | N/A | 5 |
| The Boston Home, Inc | N/A | 5 |
| Life Care Center of Plymouth | N/A | 5 |
| Campion Health and Wellness, Inc | N/A | 5 |
| Jeanne Jugan Residence | N/A | 5 |
| Lasell House | N/A | 5 |
| Bay Path at Duxbury Nursing and Rehabilitation Ctr | N/A | 5 |
| Rivercrest Long Term Care | N/A | 5 |
| Katzman Family Center For Living | N/A | 5 |
| Elizabeth Seton | N/A | 5 |
Related Analysis
Best Nursing Homes in ROCKLAND, MA
Compare Southshore Health Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Southshore Health Care Center directly at 7818483100. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.