About Bishop Drumm Retirement Center
Bishop Drumm Retirement Center, located in Johnston, IA, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.
Why Families Choose Bishop Drumm Retirement Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.53 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the COMMONSPIRIT HEALTH network. This chain operates 19 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Bishop Drumm Retirement Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 200 | Jul 21, 2025 |
| Weighted Average | 279 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 29.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 10.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 10.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 1.2% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 5.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 95.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 84.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.6% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.1% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 89.2% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 84.1% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 33.3% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 20 complaints
- 2024: 15 complaints
- 2025: 18 complaints
- 2026: 10 complaints
- Total: 63 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 20, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 20, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 20, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Apr 20, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 20, 2026 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 20, 2026 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| Apr 20, 2026 | Ensure that residents are free from significant medication errors. |
| Apr 20, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Apr 20, 2026 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Apr 20, 2026 | Provide and implement an infection prevention and control program. |
| Oct 16, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 16, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 16, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Oct 16, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Oct 16, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 16, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. |
| Oct 16, 2025 | Provide and implement an infection prevention and control program. |
| Jul 30, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 30, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 30, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 30, 2025 | Provide and implement an infection prevention and control program. |
| Jun 11, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 11, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 22, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Apr 22, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. |
| Oct 09, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Sep 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Sep 04, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jul 24, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Jul 24, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| May 17, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 17, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| May 17, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Mar 20, 2024 | Provide and implement an infection prevention and control program. |
| Mar 20, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Mar 20, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Mar 20, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Mar 20, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Mar 20, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 25, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 25, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 25, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 25, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Oct 25, 2023 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| Oct 09, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Oct 09, 2023 | Provide and implement an infection prevention and control program. |
| Aug 23, 2023 | Provide and implement an infection prevention and control program. |
| Aug 23, 2023 | Ensure that residents are free from significant medication errors. |
| Aug 23, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Aug 23, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 29, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| Jul 29, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Jul 29, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 29, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 29, 2023 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jul 29, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 29, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Jul 29, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
MERCYONE DES MOINES MEDICAL CENTER
DES MOINES, IA
ARCHBOLD MEMORIAL HOSPITAL
THOMASVILLE, GA
UNITYPOINT HEALTH - DES MOINES IOWA METHODIST MEDI
DES MOINES, IA
BROADLAWNS MEDICAL CENTER
DES MOINES, IA
VA CENTRAL IOWA HEALTHCARE SYSTEM
DES MOINES, IA
DALLAS COUNTY HOSPITAL
PERRY, IA
MADISON COUNTY HEALTH CARE SYSTEM
WINTERSET, IA
STORY COUNTY HOSPITAL
NEVADA, IA
CLIVE BEHAVIORAL HEALTH
CLIVE, IA
Owner & Operator Information
Business Entity
CHI LIVING COMMUNITIES
Ownership Structure
- COMMONSPIRIT HEALTH Indirect
- SYLVANIA FRANCISCAN HEALTH Direct: 100%
Management & Direction
- BRENDA BALLARD OPERATIONAL/MANAGERIAL CONTROL
- CAREY BOYSEN OPERATIONAL/MANAGERIAL CONTROL
- ADAM BRADEN OPERATIONAL/MANAGERIAL CONTROL
- ADAM BRADEN ADP OF THE SNF
- CAITLIN CECIL OPERATIONAL/MANAGERIAL CONTROL
- CAITLIN CECIL CORPORATE DIRECTOR
- CAITLIN CECIL ADP OF THE SNF
- COMMONSPIRIT HEALTH ADP OF THE SNF
- COMMONSPIRIT HEALTH OPERATIONAL/MANAGERIAL CONTROL
- CONCEPT REHAB INC. OPERATIONAL/MANAGERIAL CONTROL
- CONCEPT REHAB INC. ADP OF THE SNF
- CHRISTOPHER FAZIO OPERATIONAL/MANAGERIAL CONTROL
- CHRISTINA FINN ADP OF THE SNF
- CHRISTINA FINN CORPORATE DIRECTOR
- CHRISTINA FINN OPERATIONAL/MANAGERIAL CONTROL
- FORVIS MAZARS LLP ADP OF THE SNF
- FORVIS MAZARS LLP OPERATIONAL/MANAGERIAL CONTROL
- STACEY GRUBBS ADP OF THE SNF
- STACEY GRUBBS CORPORATE DIRECTOR
- STACEY GRUBBS OPERATIONAL/MANAGERIAL CONTROL
- SCOTT HANSON ADP OF THE SNF
- SCOTT HANSON OPERATIONAL/MANAGERIAL CONTROL
- TED HAZARD CORPORATE DIRECTOR
- TED HAZARD OPERATIONAL/MANAGERIAL CONTROL
- TED HAZARD ADP OF THE SNF
- ANGELA HERRERA OPERATIONAL/MANAGERIAL CONTROL
- CASEY HOWARD ADP OF THE SNF
- CASEY HOWARD OPERATIONAL/MANAGERIAL CONTROL
- ALISA IFFLAND ADP OF THE SNF
- ALISA IFFLAND OPERATIONAL/MANAGERIAL CONTROL
- ALISA IFFLAND CORPORATE OFFICER
- MICHAELA KELLER OPERATIONAL/MANAGERIAL CONTROL
- TRESTIN LANG OPERATIONAL/MANAGERIAL CONTROL
- PRENTICE LIPSEY MANAGING CONTROL - GOVERNING BODY
- PRENTICE LIPSEY CORPORATE OFFICER
- JOAN LONGHIN-HOWARD ADP OF THE SNF
- JOAN LONGHIN-HOWARD OPERATIONAL/MANAGERIAL CONTROL
- GINA LUCAS ADP OF THE SNF
- MITCH MELFI MANAGING CONTROL - GOVERNING BODY
- LORI MILLER OPERATIONAL/MANAGERIAL CONTROL
- KYLE MUNROE ADP OF THE SNF
- KYLE MUNROE OPERATIONAL/MANAGERIAL CONTROL
- KYLE MUNROE CORPORATE DIRECTOR
- SHELLY MURRIEL ADP OF THE SNF
- SHELLY MURRIEL CORPORATE DIRECTOR
- SHELLY MURRIEL OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER NAGEL OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER NAGEL CORPORATE DIRECTOR
- JENNIFER NAGEL ADP OF THE SNF
- JANET NASET-PAYNE OPERATIONAL/MANAGERIAL CONTROL
- OHIO NEWSPAPERS INC. ADP OF THE SNF
- OHIO NEWSPAPERS INC. OPERATIONAL/MANAGERIAL CONTROL
- MARY REBIK OPERATIONAL/MANAGERIAL CONTROL
- HEATHER REHMER CORPORATE OFFICER
- HEATHER REHMER OPERATIONAL/MANAGERIAL CONTROL
- HEATHER REHMER ADP OF THE SNF
- RELIANT CARE PHARMACY SERVICES LLC ADP OF THE SNF
- RELIANT CARE PHARMACY SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- TERIKA RICHARDSON MBANU MANAGING CONTROL - GOVERNING BODY
- BARBARA SNODGRASS ADP OF THE SNF
- BARBARA SNODGRASS CORPORATE DIRECTOR
- DIANNE SOUKUP-MCFARLAND ADP OF THE SNF
- DIANNE SOUKUP-MCFARLAND OPERATIONAL/MANAGERIAL CONTROL
- CASSIE STEVENSON ADP OF THE SNF
- SYLVANIA FRANCISCAN HEALTH ADP OF THE SNF
- THE NORTHERN TRUST COMPANY OPERATIONAL/MANAGERIAL CONTROL
- THE NORTHERN TRUST COMPANY ADP OF THE SNF
- RYAN TROSEN OPERATIONAL/MANAGERIAL CONTROL
- ULRICHPINCIOTTI DESIGN GROUP LLC OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW WINE CORPORATE DIRECTOR
- MATTHEW WINE OPERATIONAL/MANAGERIAL CONTROL
- MATTHEW WINE ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Westview of Indianola Care Center | N/A | 5 |
| On With Life | N/A | 5 |
| On With Life Long Term Care | N/A | 5 |
| Wesley On Grand | N/A | 5 |
| Deerfield Health Care Center | N/A | 5 |
| Norwalk Nursing and Rehabilitation Center | N/A | 3 |
| Green Hills Health Care Center | N/A | 5 |
| Prairie Vista Village | N/A | 5 |
| Spurgeon Manor | N/A | 5 |
| The Village | N/A | 4 |
Related Analysis
Best Nursing Homes in Johnston, IA
Compare Bishop Drumm Retirement Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Bishop Drumm Retirement Center directly at 5152701100. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.