About Greater Southside Health and Rehabilitation
Greater Southside Health And Rehabilitation, located in Des Moines, IA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Greater Southside Health and Rehabilitation
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.34 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Greater Southside Health and Rehabilitation provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 2 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 120 | Jun 10, 2025 |
| Weighted Average | 237 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 30.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.0% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 15.3% |
| Percentage of long-stay residents who lose too much weight (QM404) | 9.2% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 6.3% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.8% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 63.7% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 55.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.3% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.0% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 36.8% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 87.1% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 75.5% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 6.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 25.7% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 22.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 3 complaints
- 2024: 22 complaints
- 2025: 19 complaints
- Total: 44 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Nov 14, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 14, 2025 | Respond appropriately to all alleged violations. |
| Nov 14, 2025 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. |
| Nov 14, 2025 | Provide safe, appropriate pain management for a resident who requires such services. |
| Nov 06, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 18, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 18, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 18, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Sep 18, 2025 | Provide and implement an infection prevention and control program. |
| Jun 23, 2025 | Ensure medication error rates are not 5 percent or greater. |
| Jun 23, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Jun 23, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Jun 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Jun 23, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 13, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 31, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Mar 31, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 31, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 31, 2025 | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| Nov 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 16, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| Oct 10, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 10, 2024 | Give the resident's representative the ability to exercise the resident's rights. |
| Oct 10, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Oct 10, 2024 | Ensure a qualified health professional conducts resident assessments. |
| Oct 10, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Oct 10, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 10, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Oct 10, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 10, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 10, 2024 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Sep 12, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 23, 2024 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Jul 23, 2024 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| Jun 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 14, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jun 14, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jun 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Apr 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Apr 02, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Apr 02, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Aug 02, 2023 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| Aug 02, 2023 | Provide safe, appropriate pain management for a resident who requires such services. |
| Aug 02, 2023 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
Nearby Hospitals
MERCYONE DES MOINES MEDICAL CENTER
DES MOINES, IA
ARCHBOLD MEMORIAL HOSPITAL
THOMASVILLE, GA
UNITYPOINT HEALTH - DES MOINES IOWA METHODIST MEDI
DES MOINES, IA
BROADLAWNS MEDICAL CENTER
DES MOINES, IA
VA CENTRAL IOWA HEALTHCARE SYSTEM
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DALLAS COUNTY HOSPITAL
PERRY, IA
MADISON COUNTY HEALTH CARE SYSTEM
WINTERSET, IA
CLIVE BEHAVIORAL HEALTH
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Owner & Operator Information
Business Entity
TERRACE HILL HEALTHCARE LLC
Ownership Structure
Management & Direction
- SOON BURNAM CORPORATE OFFICER
- CRAIG FITCH CORPORATE OFFICER
- DAVID JORGENSEN CORPORATE DIRECTOR
- DEBRA KOENIG CORPORATE OFFICER
- DIRK TIMM W-2 MANAGING EMPLOYEE
- DIRK TIMM OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Westview of Indianola Care Center | N/A | 5 |
| On With Life | N/A | 5 |
| On With Life Long Term Care | N/A | 5 |
| Wesley On Grand | N/A | 5 |
| Deerfield Health Care Center | N/A | 5 |
| Norwalk Nursing and Rehabilitation Center | N/A | 3 |
| Prairie Vista Village | N/A | 5 |
| Spurgeon Manor | N/A | 5 |
| The Village | N/A | 4 |
| Mill-Pond | N/A | 5 |
Related Analysis
Best Nursing Homes in Des Moines, IA
Compare Greater Southside Health and Rehabilitation to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Greater Southside Health and Rehabilitation directly at 5152853070. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.