About University Nursing Center
University Nursing Center, located in UPLAND, IN, is a non-profit organization that accepts Medicare and Medicaid.
Why Families Choose University Nursing Center
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 3.35 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the AMERICAN SENIOR COMMUNITIES network. This chain operates 91 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
University Nursing Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 3 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 138 | Sep 09, 2025 |
| Weighted Average | 126 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 25.8% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 30.8% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 3.0% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 2.4% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.6% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.8% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 17.4% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.7% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 77.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 65.2% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 18.9% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 96.9% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 69.7% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.7% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 11.6% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 5 complaints
- 2024: 3 complaints
- 2025: 7 complaints
- 2026: 3 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 26, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Mar 26, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Feb 16, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 31, 2025 | Respond appropriately to all alleged violations. |
| Oct 31, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 07, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 29, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 05, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 10, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Feb 10, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Dec 02, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jun 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jun 05, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Dec 08, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Oct 20, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Sep 04, 2023 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Sep 04, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 04, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Nearby Hospitals
MARION GENERAL HOSPITAL
MARION, IN
COMMUNITY HOSPITAL OF ANDERSON AND MADISON COUNTY
ANDERSON, IN
PARKVIEW WABASH HOSPITAL, INC
WABASH, IN
BLUFFTON REGIONAL MEDICAL CENTER
BLUFFTON, IN
VA N. INDIANA HEALTHCARE SYSTEM
MARION, IN
ASCENSION ST VINCENT MERCY
ELWOOD, IN
GRANT-BLACKFORD MENTAL HEALTH, INC
MARION, IN
Owner & Operator Information
Business Entity
THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY
Ownership Structure
- THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY Direct: 100%
Management & Direction
- AMERICAN SENIOR COMMUNITIES LLC OPERATIONAL/MANAGERIAL CONTROL
- PAUL BABCOCK CORPORATE OFFICER
- JENNIFER JONES OPERATIONAL/MANAGERIAL CONTROL
- DONNA KELSEY CONTRACTED MANAGING EMPLOYEE
- NICOLE MOORE OPERATIONAL/MANAGERIAL CONTROL
- STEVEN VAN CAMP CONTRACTED MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Colonial Oaks Health Care Center | N/A | 5 |
| River Terrace Health Care Center | N/A | 5 |
| Waters of Hartford City Skilled Nursing Facility | N/A | 5 |
| Parker Health Care and Rehabilitation Center | N/A | 5 |
| Twin City Health Care | N/A | 3 |
| Waters of Wabash Skilled Nursing Facility West | N/A | 4 |
| Bethel Pointe Health and Rehab | N/A | 5 |
| Heritage Pointe of Warren | N/A | 4 |
| Yorktown Manor | N/A | 4 |
| Century Villa Health Care | N/A | 4 |
Related Analysis
Best Nursing Homes in UPLAND, IN
Compare University Nursing Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact University Nursing Center directly at 7659982761. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.