About Willows of Shelbyville
Willows Of Shelbyville, located in SHELBYVILLE, IN, is a government owned organization that accepts Medicare and Medicaid.
Why Families Choose Willows of Shelbyville
- More Nursing Time: Staff spends 4.01 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.01 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Willows of Shelbyville provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 1 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 20 | Dec 23, 2025 |
| Weighted Average | 46 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 10.0% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 2.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 13.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 1.2% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 63.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 13.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 98.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 29.9% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 33.2% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 98.6% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 29.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 30.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 1 complaint
- 2024: 9 complaints
- 2025: 1 complaint
- Total: 11 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 20, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Oct 25, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| May 20, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 20, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| May 20, 2024 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| Mar 20, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Mar 20, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Mar 20, 2024 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 20, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Mar 20, 2024 | Provide and implement an infection prevention and control program. |
| Aug 25, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
Nearby Hospitals
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Owner & Operator Information
Management & Direction
- RYAN CLAXTON CORPORATE OFFICER
- RYAN CLAXTON OPERATIONAL/MANAGERIAL CONTROL
- RYAN CLAXTON ADP OF THE SNF
- ISRAEL FRANKEL OPERATIONAL/MANAGERIAL CONTROL
- ISRAEL FRANKEL ADP OF THE SNF
- JOHN HORNER CORPORATE OFFICER
- MANDI PAUL OPERATIONAL/MANAGERIAL CONTROL
- MANDI PAUL ADP OF THE SNF
- PRAGNESHKUMAR RADADIYA OPERATIONAL/MANAGERIAL CONTROL
- PRAGNESHKUMAR RADADIYA ADP OF THE SNF
- SHELBYVILLE IN OPCO LLC OPERATIONAL/MANAGERIAL CONTROL
- SHELBYVILLE IN OPCO LLC ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Fairway Village | N/A | 5 |
| Greenwood Village South | N/A | 5 |
| Brown County Health and Living Community | N/A | 5 |
| Hickory Creek at Franklin | N/A | 5 |
| Homeview Center of Franklin | N/A | 5 |
| Four Seasons Retirement Center | N/A | 5 |
| Compass Park | N/A | 5 |
| Aspen Trace Health and Living Community | N/A | 5 |
| Southpointe Healthcare Center | N/A | 5 |
| Greenwood Meadows | N/A | 5 |
Related Analysis
Best Nursing Homes in SHELBYVILLE, IN
Compare Willows of Shelbyville to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Willows of Shelbyville directly at 3173989781. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.