Arc at Sangamon Valley

SPRINGFIELD, IL • CMS Certification: 146026

  • Date Updated: May 01, 2026
  • Overall Rating: 1 Stars
  • Address: 3400 WEST WASHINGTON, SPRINGFIELD IL 62711
  • Phone: 2177879600

About Arc at Sangamon Valley

Arc At Sangamon Valley, located in SPRINGFIELD, IL, is a non-profit organization that accepts Medicare and Medicaid. This facility is part of a continuing care retirement community.

Why Families Choose Arc at Sangamon Valley

Key Performance Indicators

  • CMS Overall Rating 1 Stars
  • Nursing Hours 2.98 hrs
  • Safety Record Clean

Chain Affiliations & Network

This facility is part of the ARCADIA CARE network. This chain operates 22 facilities.

Chain Performance Overview

Inspection
1.8
Staffing
1.3
Quality
3.1

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Nursing Staff Analysis

Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).

Below Average Staffing

Arc at Sangamon Valley provides less care hours than the state average and less than the national average.

Registered Nurses (RN)

0.19 hrs/day
State: 0.72 US: 0.68
Case Mix Adj: 0.85
Quality Adj: 0.15

Licensed Practical Nurses

1.10 hrs/day
State: 1.36 US: 1.54
Case Mix Adj: 1.08
Quality Adj: 0.72

Certified Assistants

1.88 hrs/day
State: 2.12 US: 2.33
Case Mix Adj: 2.92
Quality Adj: 1.49

CMS Quality Ratings

Category Rating Stars
Overall Rating 1
Health Inspection 1
Quality Measures 3
Staffing 1

Health Inspection History

Inspection Cycle Score Date
Cycle 1 (Most Recent) 473 Sep 26, 2024
Weighted Average 449 Combined Score
Lower scores are better. Scores are based on health inspections and complaint investigations.

Detailed Quality Measures

Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.

Medicare claims-based measures

Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.

Measure Rate
Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) 20.5%
Percentage of short-stay residents who had an outpatient emergency depar... (QM522) 15.0%
Number of hospitalizations per 1000 long-stay resident days (QM551) 1.8%
Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) 2.6%

MDS-based measures

Resident assessment data; often used for long-stay care quality.

Measure Rate
Percentage of long-stay residents whose need for help with daily activit... (QM401) 24.1%
Percentage of long-stay residents who lose too much weight (QM404) 13.4%
Percentage of long-stay residents with a catheter inserted and left in t... (QM406) 2.2%
Percentage of long-stay residents with a urinary tract infection (QM407) 2.3%
Percentage of long-stay residents who have depressive symptoms (QM408) 79.0%
Percentage of long-stay residents who were physically restrained (QM409) 0.0%
Percentage of long-stay residents experiencing one or more falls with ma... (QM410) 5.3%
Percentage of long-stay residents assessed and appropriately given the p... (QM415) 86.8%
Percentage of short-stay residents assessed and appropriately given the... (QM430) 40.0%
Percentage of short-stay residents who newly received an antipsychotic m... (QM434) 0.8%
Percentage of long-stay residents whose ability to walk independently wo... (QM451) 21.4%
Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) 9.8%
Percentage of long-stay residents assessed and appropriately given the s... (QM454) 99.0%
Percentage of short-stay residents who were assessed and appropriately g... (QM472) 59.1%
Percentage of long-stay residents with pressure ulcers (QM479) 5.8%
Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) 36.2%
Percentage of long-stay residents who received an antipsychotic medicati... (QM481) 15.4%

Complaints & Deficiencies

Complaint History by Year

This chart shows the number of complaints filed each year.

Summary:

  • 2023: 18 complaints
  • 2024: 18 complaints
  • 2025: 24 complaints
  • 2026: 3 complaints
  • Total: 63 complaints on record

Recent Complaints (Since Jan 2023)

Date Description
Feb 13, 2026 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Feb 13, 2026 Keep all essential equipment working safely.
Oct 28, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 05, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 05, 2025 Provide safe, appropriate pain management for a resident who requires such services.
Aug 05, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 05, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 24, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 02, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 02, 2025 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
May 16, 2025 Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
May 16, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable.
May 16, 2025 Provide enough food/fluids to maintain a resident's health.
May 16, 2025 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 10, 2025 Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
May 10, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 10, 2025 Respond appropriately to all alleged violations.
May 10, 2025 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 10, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 10, 2025 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
May 10, 2025 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
May 10, 2025 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 07, 2025 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 14, 2025 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 14, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 14, 2025 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Aug 30, 2024 Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Aug 30, 2024 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 30, 2024 Reasonably accommodate the needs and preferences of each resident.
Aug 30, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 30, 2024 Respond appropriately to all alleged violations.
Jul 24, 2024 Protect each resident from the wrongful use of the resident's belongings or money.
Jul 24, 2024 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 17, 2024 Post nurse staffing information every day.
Jun 14, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 14, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 14, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 16, 2024 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Apr 16, 2024 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 09, 2024 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Apr 09, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 09, 2024 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Apr 09, 2024 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Apr 09, 2024 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2023 Respond appropriately to all alleged violations.
Dec 18, 2023 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2023 Respond appropriately to all alleged violations.
Dec 01, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 01, 2023 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Dec 01, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Dec 01, 2023 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 22, 2023 Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nov 06, 2023 Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 06, 2023 Reasonably accommodate the needs and preferences of each resident.
Nov 06, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Nov 06, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 28, 2023 Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Sep 11, 2023 Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Sep 11, 2023 Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 11, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Sep 11, 2023 Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jul 27, 2023 Provide appropriate treatment and care according to orders, resident?s preferences and goals.
Jun 21, 2026 Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Note: Table shows only complaints filed since Jan 1, 2023. See chart for historical trends.

Nearby Hospitals

Owner & Operator Information

Business Entity

ARC AT SANGAMON VALLEY LLC

Ownership Structure

Management & Direction

Associated Doctors

No associated doctor information available.

Related Analysis

Best Nursing Homes in SPRINGFIELD, IL

Compare Arc at Sangamon Valley to the top-rated facilities in the area.

Ownership Details

Complete list of registered owners, including direct and indirect ownership.

Noted Deficiencies

Detailed history of deficiencies with descriptions and correction dates.

Nursing Hours Analysis

Detailed breakdown of staffing hours per resident by role.

Frequently Asked Questions

Arc at Sangamon Valley has a 1-star CMS overall rating out of 5, which indicates care quality that may need improvement. The nursing staff spends 2.98 hours per resident daily, compared to the national average of 3.87 hours.

Arc at Sangamon Valley is certified to accept Medicare and Medicaid and provides comprehensive nursing home services including:
  • Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
  • Long-term Residential Care: Assistance with daily living activities for extended stays
  • Short-term Rehabilitation: Recovery services after hospital stays or surgeries
  • Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
The facility has 171 certified beds.

Arc at Sangamon Valley accepts Medicare and Medicaid, which helps cover costs for eligible residents. Specific pricing varies based on:
  • Level of care needed (skilled nursing vs. long-term care)
  • Room type (private vs. semi-private)
  • Insurance coverage (Medicare, Medicaid, private insurance)
  • Length of stay and specific services required

For current rates and to discuss payment options, contact Arc at Sangamon Valley directly at 2177879600. Their admissions team can help determine coverage and out-of-pocket expenses.

When visiting Arc at Sangamon Valley, pay attention to these important factors:

Environment & Cleanliness

  • Overall cleanliness and odors
  • Resident room conditions
  • Common area maintenance
  • Safety features and accessibility

Staff & Care Quality

  • Staff-to-resident ratios
  • How staff interact with residents
  • Response time to resident needs
  • Staff knowledge and professionalism

Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.

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