About Arcadia Care Peoria Heights
Arcadia Care Peoria Heights, located in PEORIA HEIGHTS, IL, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arcadia Care Peoria Heights
Key Performance Indicators
- CMS Overall Rating Stars
- Nursing Hours 2.85 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the ARCADIA CARE network. This chain operates 22 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Arcadia Care Peoria Heights provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | Not Rated | |
| Health Inspection | Not Rated | |
| Quality Measures | Not Rated | |
| Staffing | Not Rated |
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 44 | Jan 09, 2026 |
| Weighted Average | 199 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.1% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 4.3% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 12.0% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 3.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 2.6% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 87.5% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 3.4% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.9% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 87.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 14.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 14.5% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 33.1% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 15 complaints
- 2024: 25 complaints
- 2025: 8 complaints
- 2026: 4 complaints
- Total: 52 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 23, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Mar 21, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Mar 05, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 10, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 12, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 18, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Mar 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 18, 2025 | Respond appropriately to all alleged violations. |
| Mar 18, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 18, 2025 | Respond appropriately to all alleged violations. |
| Feb 08, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Jul 06, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 14, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Jun 11, 2024 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. |
| Jun 06, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jun 06, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| May 31, 2024 | Provide a bathroom in or located near each resident?s room. |
| Feb 21, 2024 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| Feb 21, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 21, 2024 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| Feb 21, 2024 | Plan the resident's discharge to meet the resident's goals and needs. |
| Feb 05, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| Feb 05, 2024 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Feb 05, 2024 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Feb 05, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Feb 05, 2024 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident?s advance directives. |
| Feb 05, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Feb 05, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Feb 05, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| Feb 05, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Feb 05, 2024 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Feb 05, 2024 | Respond appropriately to all alleged violations. |
| Feb 05, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 05, 2024 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Jan 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jan 24, 2024 | Provide appropriate foot care. |
| Nov 05, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Oct 25, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 25, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 25, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| Oct 25, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Oct 25, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| Oct 25, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Oct 25, 2023 | Ensure that residents are free from significant medication errors. |
| Oct 25, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 25, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Oct 25, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Sep 01, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 01, 2023 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Aug 22, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 08, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Nearby Hospitals
SAINT FRANCIS MEDICAL CENTER
PEORIA, IL
CARLE HEALTH METHODIST HOSPITAL
PEORIA, IL
GRAHAM HOSPITAL ASSOCIATION
CANTON, IL
CARLE HEALTH PROCTOR HOSPITAL
PEORIA, IL
CARLE HEALTH PEKIN HOSPITAL
PEKIN, IL
CARLE EUREKA HOSPITAL
EUREKA, IL
HOPEDALE HOSPITAL
HOPEDALE, IL
Owner & Operator Information
Business Entity
PEORIA HEIGHTS NURSING AND REHAB LLC
Ownership Structure
Management & Direction
- 1629 GARDNER LANE LLC ADP OF THE SNF
- MICHAEL AHEARN ADP OF THE SNF
- MICHAEL AHEARN OPERATIONAL/MANAGERIAL CONTROL
- ARCADIA CARE MANAGEMENT LLC ADP OF THE SNF
- ARCADIA CARE MANAGEMENT LLC OPERATIONAL/MANAGERIAL CONTROL
- BRANDY COOPER ADP OF THE SNF
- BRANDY COOPER MANAGING CONTROL - GOVERNING BODY
- CURIS SERVICES LLC ADP OF THE SNF
- DAVID A BERKOWITZ DELTA TRUST ADP OF THE SNF
- AMBER DUNN ADP OF THE SNF
- AMBER DUNN OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER HORTON ADP OF THE SNF
- JENNIFER HORTON OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER HORTON MANAGING CONTROL - GOVERNING BODY
- MICHELLE MCCLURE OPERATIONAL/MANAGERIAL CONTROL
- MICHELLE MCCLURE ADP OF THE SNF
- MICHELLE MCCLURE MANAGING CONTROL - GOVERNING BODY
- DOVID SEITLER OPERATIONAL/MANAGERIAL CONTROL
- DOVID SEITLER ADP OF THE SNF
- JENNIFER SPECTOR ADP OF THE SNF
- JENNIFER SPECTOR OPERATIONAL/MANAGERIAL CONTROL
- JENNIFER SPECTOR CORPORATE OFFICER
- STEVEN TUROFSKY ADP OF THE SNF
- STEVEN TUROFSKY OPERATIONAL/MANAGERIAL CONTROL
- NAFTALI WILHELM ADP OF THE SNF
- NAFTALI WILHELM OPERATIONAL/MANAGERIAL CONTROL
- YOSEF MEYSTEL DELTA TRUST ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Apostolic Christian Home of Eureka | N/A | 5 |
| Apostolic Christian Skylines | N/A | 5 |
| Henry Rehab and Nursing | N/A | 5 |
| Apostolic Christian Home | N/A | 5 |
| Lutheran Hillside Village | N/A | 5 |
| Snyder Village | N/A | 5 |
| The Loft Rehab of East Peoria | N/A | 5 |
| Farmington Village Nrsg | N/A | 5 |
| Apostolic Christian Restmor | N/A | 5 |
| Arc at Chillicothe | N/A | 4 |
Related Analysis
Best Nursing Homes in PEORIA HEIGHTS, IL
Compare Arcadia Care Peoria Heights to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arcadia Care Peoria Heights directly at 3096851545. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.