About Evergreen Post Acute
Evergreen Post Acute, located in SMYRNA, DE, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Evergreen Post Acute
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.72 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES network. This chain operates 15 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Evergreen Post Acute provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 76 | Apr 17, 2025 |
| Weighted Average | 118 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 20.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.5% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.8% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 10.8% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.7% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.8% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.9% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 25.7% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 2.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 98.6% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 93.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.0% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 10.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 17.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 97.6% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 21.2% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 20.6% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2024: 16 complaints
- 2025: 13 complaints
- Total: 29 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jun 03, 2025 | Plan the resident's discharge to meet the resident's goals and needs. |
| Jun 03, 2025 | Assess the resident when there is a significant change in condition |
| Jun 03, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| Jun 03, 2025 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). |
| Jun 03, 2025 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| Jun 03, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| Jun 03, 2025 | Provide and implement an infection prevention and control program. |
| Jun 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 03, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 03, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Jun 03, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jan 22, 2025 | Respond appropriately to all alleged violations. |
| Jan 22, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Sep 18, 2024 | Ensure that residents are free from significant medication errors. |
| Jul 24, 2024 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| Jul 24, 2024 | Ensure each resident receives an accurate assessment. |
| Jul 24, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Jul 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| Jul 24, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Jul 24, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Jul 24, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| Jul 24, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 24, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Jul 24, 2024 | Respond appropriately to all alleged violations. |
| Jul 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jul 24, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Jul 24, 2024 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 24, 2024 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
Nearby Hospitals
BAYHEALTH MEDICAL CENTER, KENT CAMPUS
DOVER, DE
BAYHEALTH HOSPITAL, SUSSEX CAMPUS
MILFORD, DE
INSPIRA MEDICAL CENTER MULLICA HILL
ELMER, NJ
UNION HOSPITAL OF CECIL COUNTY
ELKTON, MD
DOVER BEHAVIORAL HEALTH SYSTEM
DOVER, DE
Owner & Operator Information
Business Entity
EVERGREEN POST ACUTE LLC
Ownership Structure
- COPPER DE TRUST Indirect
- EVPA HOLDINGS LLC Direct: 100%
- GOLD DE TRUST Indirect
- SILVER DE TRUST Indirect
- STAR DE I HOLDINGS LLC Indirect
- STAR DE I TRUST Indirect
Management & Direction
- RITU RASTOGI OPERATIONAL/MANAGERIAL CONTROL
- RITU RASTOGI ADP OF THE SNF
- JESSICA ROCHESTER OPERATIONAL/MANAGERIAL CONTROL
- JESSICA ROCHESTER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Center at Eden Hill, LLC | N/A | 5 |
| Preferred Care at Cumberland | N/A | 4 |
| Delaware Veterans Home | N/A | 4 |
| Complete Care at Silver Lake LLC | N/A | 3 |
| Cadia Rehabilitation Capitol | N/A | 3 |
| South Jersey Extended Care | N/A | 3 |
| Westminster Village Health | N/A | 4 |
| Autumn Lake Healthcare at Salem County | N/A | 2 |
| Big Oak Rehabilitation and Healthcare Center | N/A | 1 |
| Bay Terrace Rehabilitation and Health Center | N/A | 3 |
Related Analysis
Best Nursing Homes in SMYRNA, DE
Compare Evergreen Post Acute to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Evergreen Post Acute directly at 3026535085. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.