About Big Oak Rehabilitation and Healthcare Center
Big Oak Rehabilitation And Healthcare Center, located in PITTSGROVE, NJ, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Big Oak Rehabilitation and Healthcare Center
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.56 hrs
- Safety Record Clean
Chain Affiliations & Network
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Below Average Staffing
Big Oak Rehabilitation and Healthcare Center provides less care hours than the state average and less than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 36 | Mar 26, 2026 |
| Weighted Average | 59 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 31.5% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 15.7% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.5% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 3.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 8.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.7% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 2.6% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.2% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 92.8% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 33.1% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.2% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.8% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 24.5% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 95.7% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 47.2% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 1.2% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 13.9% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 10.3% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 4 complaints
- 2024: 2 complaints
- 2025: 1 complaint
- 2026: 1 complaint
- Total: 8 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 10, 2026 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| Aug 19, 2025 | Establish policies and procedures including evacuation. |
| Dec 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Dec 12, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| Sep 15, 2023 | Reasonably accommodate the needs and preferences of each resident. |
| Sep 11, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Sep 09, 2023 | Provide and implement an infection prevention and control program. |
| Sep 09, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
Nearby Hospitals
BAYHEALTH MEDICAL CENTER, KENT CAMPUS
DOVER, DE
JEFFERSON STRATFORD HOSPITAL
STRATFORD, NJ
ST FRANCIS HOSPITAL
WILMINGTON, DE
WEST JERSEY HOSPITAL
VOORHEES, NJ
INSPIRA MEDICAL CENTER VINELAND
VINELAND, NJ
INSPIRA MEDICAL CENTER MULLICA HILL
ELMER, NJ
NEMOURS CHILDREN'S HOSPITAL, DELAWARE
WILMINGTON, DE
DELAWARE PSYCHIATRIC CENTER
NEW CASTLE, DE
DOVER BEHAVIORAL HEALTH SYSTEM
DOVER, DE
ANCORA PSYCH HOSP
HAMMONTON, NJ
NORTHBROOK BEHAVIORAL HEALTH HOSPITAL
BLACKWOOD, NJ
Owner & Operator Information
Business Entity
GARDENS OPERATOR LLC
Ownership Structure
- 849 BIG OAK RD HOLDINGS LLC Indirect
- 849 BIG OAK RD LLC Indirect
- AMO HOLDINGS LLC Indirect
- AMO TRUST Indirect
- BAGZ HOLDINGS LLC Indirect
- GARDENS HOLDCO LLC Direct: 100%
- JCG HOLDINGS LLC Indirect
- JGOP LLC Indirect
- JSOP HOLDINGS LLC Indirect
- JEREMY SCHUSTER Indirect
- SJR HOLDINGS LLC Indirect
Management & Direction
- AMO TRUST TRUSTEE OF THE SNF
- RAFAEL CZIMENT ADP OF THE SNF
- RAFAEL CZIMENT OPERATIONAL/MANAGERIAL CONTROL
- JOSHUA GASTWIRTH OPERATIONAL/MANAGERIAL CONTROL
- JOSEPH MANDEL W-2 MANAGING EMPLOYEE
- JEREMY SCHUSTER OPERATIONAL/MANAGERIAL CONTROL
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Shady Lane Gloucester Co Home | N/A | 5 |
| United Methodist Communities at Pitman | N/A | 5 |
| Center at Eden Hill, LLC | N/A | 5 |
| Encore at Windsor Hills | N/A | 5 |
| Fountain Springs at Cape May Nursing and Rehab Cente | N/A | 5 |
| Cedar Grove Respiratory and Nursing Center | N/A | 5 |
| Atlas Rehabilitation and Healthcare at West Deptfor | N/A | 5 |
| Preferred Care at Cumberland | N/A | 4 |
| Laurel Manor Healthcare and Rehabilitation Center | N/A | 5 |
| Excelcare at Wilmington LLC | N/A | 3 |
Related Analysis
Best Nursing Homes in PITTSGROVE, NJ
Compare Big Oak Rehabilitation and Healthcare Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Big Oak Rehabilitation and Healthcare Center directly at 8564515000. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.