About Whitney Oaks Care Center
Whitney Oaks Care Center, located in CARMICHAEL, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Whitney Oaks Care Center
- More Nursing Time: Staff spends 3.99 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 3.99 hrs
- Safety Record Issues
Chain Affiliations & Network
This facility is part of the PACS GROUP network. This chain operates 279 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Whitney Oaks Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 2 |
|
| Quality Measures | 5 |
|
| Staffing | 3 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 116 | May 23, 2025 |
| Weighted Average | 141 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 23.9% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 13.6% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 1.6% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 1.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 4.5% |
| Percentage of long-stay residents who lose too much weight (QM404) | 0.9% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.5% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 4.1% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 1.3% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 97.9% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 2.1% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 11.3% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 97.8% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 2.9% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 10.0% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 9.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 10 complaints
- 2024: 5 complaints
- 2025: 6 complaints
- 2026: 2 complaints
- Total: 23 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Jan 16, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jan 01, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Dec 29, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 30, 2025 | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| Sep 30, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Aug 21, 2025 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jul 22, 2025 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| Jul 01, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Aug 10, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| Jul 30, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. |
| Jul 30, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Jul 23, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Jul 12, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 21, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Dec 21, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Dec 21, 2023 | Respond appropriately to all alleged violations. |
| Nov 15, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 03, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 30, 2023 | Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. |
| Aug 04, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Aug 01, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| May 26, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| May 26, 2023 | Respond appropriately to all alleged violations. |
Nearby Hospitals
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MERCY GENERAL HOSPITAL
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MERCY SAN JUAN MEDICAL CENTER
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CALIFORNIA PACIFIC MEDICAL CTR-DAVIES CAMPUS HOSP
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CALIFORNIA PACIFIC MEDICAL CENTER- VAN NESS CAMPUS
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METHODIST HOSPITAL OF SACRAMENTO
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KAISER FOUNDATION HOSPITAL - SACRAMENTO
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SUTTER MEDICAL CENTER, SACRAMENTO
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SUTTER DAVIS HOSPITAL
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VA N CALIFORNIA HEALTHCARE SYSTEM
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UNIVERSITY OF CALIFORNIA DAVIS MEDICAL CENTER
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MERCY HOSPITAL OF FOLSOM
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KAISER FOUNDATION HOSPITAL - ROSEVILLE
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SUTTER AUBURN FAITH HOSPITAL
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WOODLAND MEMORIAL HOSPITAL
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SHRINERS HOSPITALS FOR CHILDREN NORTHERN CALIF
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BHC SIERRA VISTA HOSPITAL, INC
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SUTTER CENTER FOR PSYCHIATRY
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HERITAGE OAKS HOSPITAL
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SACRAMENTO BEHAVIORAL HEALTHCARE HOSPITAL, LLC
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Owner & Operator Information
Business Entity
QUEEN ANN'S LACE HOLDINGS, LLC
Ownership Structure
- CAPITAL SNF HOLDING COMPANY LLC Direct: 100%
- PROVIDENCE GROUP NH LLC Indirect
Management & Direction
- FREDERICK APT CORPORATE OFFICER
- SHIVANI BHUTANI CONTRACTED MANAGING EMPLOYEE
- MARK HANCOCK CORPORATE OFFICER
- JOSHUA JERGENSEN CORPORATE OFFICER
- JOHN MITCHELL CORPORATE OFFICER
- ABRAHAM OLSON W-2 MANAGING EMPLOYEE
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Folsom Care Center | N/A | 5 |
| Rock Creek Care Center | N/A | 5 |
| American River Center | N/A | 4 |
| Siena Skilled Nursing and Rehabilitation Center | N/A | 5 |
| University Retirement Community at Davis | N/A | 5 |
| Sherwood Healthcare Center | N/A | 5 |
| University Post-Acute Rehab | N/A | 5 |
| Woodside Healthcare Center | N/A | 4 |
| Advanced Health Care of Sacramento | N/A | 5 |
| City Creek Post Acute | N/A | 5 |
Related Analysis
Best Nursing Homes in CARMICHAEL, CA
Compare Whitney Oaks Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Whitney Oaks Care Center directly at 9164888601. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.