A list of the most recent deficiencies for Whitney Oaks Care Center. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.
| Deficiency | Type of Deficiency | Deficiency Date | Date Corrected | Resulted from a Complaint? |
|---|---|---|---|---|
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Health | 2023-12-04 | 2023-12-21 | Y |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Health | 2023-12-04 | 2023-12-21 | Y |
| Respond appropriately to all alleged violations. | Health | 2023-12-04 | 2023-12-21 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2023-11-06 | 2023-11-15 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2023-09-23 | 2023-11-03 | Y |
| Notify the resident or the resident?s representative in writing how long the nursing home will hold the resident?s bed in cases of transfer to a hospital or therapeutic leave. | Health | 2023-10-09 | 2023-10-30 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2023-07-26 | 2023-08-04 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2023-07-12 | 2023-08-01 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2023-05-15 | 2023-05-26 | Y |
| Respond appropriately to all alleged violations. | Health | 2023-05-15 | 2023-05-26 | Y |
| Ensure residents have reasonable access to and privacy in their use of communication methods. | Health | 2022-12-27 | 2023-01-06 | Y |
| Keep residents' personal and medical records private and confidential. | Health | 2022-07-22 | 2022-08-15 | N |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2022-07-22 | 2022-08-15 | N |
| Ensure that residents are free from significant medication errors. | Health | 2022-07-22 | 2022-08-15 | N |
| Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Health | 2022-07-22 | 2022-08-15 | N |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Health | 2022-07-22 | 2022-08-15 | N |
| Provide and implement an infection prevention and control program. | Health | 2022-07-22 | 2022-08-15 | N |
| Use approved construction type or materials. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Keep aisles, corridors, and exits free of obstruction in case of emergency. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Install an approved automatic sprinkler system. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Install corridor and hallway doors that block smoke. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Meet requirements for the use of electrical equipment. | Fire Safety | 2022-07-26 | 2022-08-09 | N |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2022-06-29 | 2022-07-15 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2022-06-17 | 2022-07-05 | Y |
| Ensure that residents are free from significant medication errors. | Health | 2022-06-17 | 2022-07-05 | Y |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2022-06-16 | 2022-07-01 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2022-05-31 | 2022-06-30 | Y |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2022-05-31 | 2022-06-30 | Y |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2022-04-29 | 2022-05-28 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2022-02-23 | 2022-04-12 | Y |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | Health | 2022-02-23 | 2022-04-12 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2022-03-03 | 2022-03-18 | Y |
| Ensure services provided by the nursing facility meet professional standards of quality. | Health | 2022-01-25 | 2022-03-01 | Y |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Health | 2021-12-09 | 2022-01-13 | Y |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Health | 2021-10-21 | 2021-11-05 | Y |
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Health | 2021-09-09 | 2021-10-26 | Y |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Health | 2021-09-09 | 2021-10-26 | Y |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2021-09-09 | 2021-10-26 | Y |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Health | 2021-04-15 | 2021-09-10 | Y |
| Respond appropriately to all alleged violations. | Health | 2021-04-15 | 2021-09-10 | Y |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | Health | 2021-07-01 | 2021-08-09 | Y |
| Address subsistence needs for staff and patients. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Establish staff and initial training requirements. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Implement emergency and standby power systems. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Use approved construction type or materials. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Install emergency lighting that can last at least 1 1/2 hours. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Provide properly protected cooking facilities. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Have approved installation, maintenance and testing program for fire alarm systems. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Have generator or other power source capable of supplying service within 10 seconds. | Fire Safety | 2020-02-11 | 2020-04-08 | N |
| Provide safe, appropriate dialysis care/services for a resident who requires such services. | Health | 2020-01-24 | 2020-02-20 | N |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Health | 2020-01-24 | 2020-02-20 | N |
| Ensure medication error rates are not 5 percent or greater. | Health | 2020-01-24 | 2020-02-20 | N |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Health | 2020-01-24 | 2020-02-20 | N |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2020-01-24 | 2020-02-20 | N |
| Provide and implement an infection prevention and control program. | Health | 2020-01-24 | 2020-02-20 | N |
| Develop Emergency Preparedness policies and procedures. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Develop a communication plan. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Use approved construction type or materials. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Follow proper procedures when the fire alarm was out of service for more than 4 hours. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Inspect, test, and maintain automatic sprinkler systems. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Have simulated fire drills held at unexpected times. | Fire Safety | 2019-01-09 | 2019-01-18 | N |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Health | 2018-11-02 | 2018-12-19 | N |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Health | 2018-11-02 | 2018-12-19 | N |
