About Arbor Glen Care Center
Arbor Glen Care Center, located in GLENDORA, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Arbor Glen Care Center
- More Nursing Time: Staff spends 4.24 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 1 Stars
- Nursing Hours 4.24 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the THE ENSIGN GROUP network. This chain operates 338 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Arbor Glen Care Center provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 1 |
|
| Health Inspection | 1 |
|
| Quality Measures | 4 |
|
| Staffing | 2 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 120 | Feb 06, 2025 |
| Weighted Average | 155 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 32.1% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 11.3% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.2% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.4% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 6.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 1.4% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.4% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.4% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 1.8% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 1.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 7.5% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 6.3% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 98.4% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 7.1% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 17.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 6.8% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 10 complaints
- 2025: 13 complaints
- 2026: 7 complaints
- Total: 38 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 18, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 18, 2026 | Provide safe, appropriate pain management for a resident who requires such services. |
| Mar 18, 2026 | Provide and implement an infection prevention and control program. |
| Feb 13, 2026 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jan 14, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jan 07, 2026 | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| Jan 07, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| May 01, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| May 01, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Apr 03, 2025 | Provide and implement an infection prevention and control program. |
| Apr 03, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| Apr 03, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| Mar 03, 2025 | Ensure each resident receives an accurate assessment. |
| Mar 03, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| Mar 03, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Feb 28, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Feb 22, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Feb 22, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 01, 2025 | Provide and implement an infection prevention and control program. |
| Jan 01, 2025 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Dec 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Nov 30, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Nov 29, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 29, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Nov 29, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Oct 21, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Oct 02, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| Aug 07, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| Apr 08, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| Mar 18, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Sep 22, 2023 | Respond appropriately to all alleged violations. |
| Sep 18, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 11, 2023 | Keep all essential equipment working safely. |
| Sep 08, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Aug 25, 2023 | Keep all essential equipment working safely. |
| Aug 25, 2023 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| Jul 29, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Jun 09, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Nearby Hospitals
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EAST LOS ANGELES DOCTORS HOSPITAL
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UCI HEALTH - LOS ALAMITOS
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GARDEN GROVE HOSPITAL & MEDICAL CENTER
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ANAHEIM GLOBAL MEDICAL CENTER
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MEMORIALCARE LONG BEACH MEDICAL CENTER
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ORANGE COUNTY GLOBAL MEDICAL CENTER
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GREATER EL MONTE COMMUNITY HOSPITAL
SOUTH EL MONTE, CA
LOS ANGELES GENERAL MEDICAL CENTER
LOS ANGELES, CA
WEST ANAHEIM MEDICAL CENTER
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PIH HEALTH GOOD SAMARITAN HOSPITAL
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CHAPMAN GLOBAL MEDICAL CENTER
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CALIFORNIA HOSPITAL MEDICAL CENTER LA
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SAN DIMAS COMMUNITY HOSPITAL
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MONTEREY PARK HOSPITAL
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UCI HEALTH-LAKEWOOD
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POMONA VALLEY HOSPITAL MEDICAL CENTER
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Owner & Operator Information
Business Entity
ENSIGN SAN DIMAS LLC
Ownership Structure
Management & Direction
- ARROW TREE HEALTH HOLDINGS LLC ADP OF THE SNF
- SOON BURNAM MANAGING CONTROL - GOVERNING BODY
- SOON BURNAM CORPORATE OFFICER
- CARETRUST GP LLC ADP OF THE SNF
- CARETRUST REIT INC ADP OF THE SNF
- CTR PARTNERSHIP LP ADP OF THE SNF
- ENSIGN SERVICES INC ADP OF THE SNF
- WACY JOHNSON MANAGING CONTROL - GOVERNING BODY
- WACY JOHNSON OPERATIONAL/MANAGERIAL CONTROL
- WACY JOHNSON ADP OF THE SNF
- KRUNAL MEHTA MANAGING CONTROL - GOVERNING BODY
- KRUNAL MEHTA OPERATIONAL/MANAGERIAL CONTROL
- KRUNAL MEHTA ADP OF THE SNF
- BARRY PORT CORPORATE OFFICER
- TWOMAGNETS LLC OPERATIONAL/MANAGERIAL CONTROL
- ADAM WILLITS CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Mount San Antonio Gardens | N/A | 5 |
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| Community Extended Care Hospital of Montclair | N/A | 5 |
| Riverside Heights Healthcare Center, LLC | N/A | 5 |
| Beacon Healthcare Center | N/A | 5 |
| Sun Mar Nursing Center | N/A | 5 |
| Long Beach Post Acute | N/A | 5 |
| Heritage Park Nursing Center | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
Related Analysis
Best Nursing Homes in GLENDORA, CA
Compare Arbor Glen Care Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Arbor Glen Care Center directly at 6269637531. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.