CONTACT INFORMATION REVIEWS & MORE DATA
Arbor Glen Care Center
- Date Updated: April 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 1033 E. ARROW HIGHWAY
GLENDORA CA 91740 Map - Phone: 626-963-7531
- Website: N/A
- Medicare Provider Number: 056360
- Participating in Medicare Since: April 01, 1973
- No. of Certified Beds: 98
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 39
- Accepts: Medicare and Medicaid
About Arbor Glen Care Center
Arbor Glen Care Center, located in GLENDORA, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Arbor Glen Care Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Arbor Glen Care Center is ranked #38 out of 51 facilities within a 10 mile radius and #225 out of 294 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 4.41
(The national average is 3.86 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 31.43% .
- There is no indication of abuse occuring at Arbor Glen Care Center. (CMS flags facilities where abuse has either happened or is very likely.)
Arbor Glen Care Center Owner & Operator Information
Business Entity Name:
ENSIGN SAN DIMAS LLC
Owners:
- FLAGSTONE HEALTHCARE CENTRAL LLC (DIRECT- 100%)
- THE ENSIGN GROUP INC (INDIRECT)
Managers and Directors:
- SOON BURNAM (CORPORATE OFFICER)
- WACY JOHNSON (OPERATIONAL/MANAGERIAL CONTROL)
- WACY JOHNSON (MANAGING EMPLOYEE)
- ADAM WILLITS (CORPORATE OFFICER)
Arbor Glen Care Center Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 1: |
| Quality Rating | 4: |
| Staffing Rating | 2: |
Inspection Scores
| Cycle 1 Score (as of February 06, 2025) | 164 |
| Cycle 2 Score (as of January 25, 2024) | 164 |
| Cycle 3 Score (as of August 12, 2021) | 224 |
| Weighted All Cycles Score | 174 |
Complaints by Residents
This table shows complaints filed by residents in Arbor Glen Care Center:
| Ensure each resident receives an accurate assessment. | 03/03/2025 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 03/03/2025 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 03/03/2025 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | 02/28/2025 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 02/22/2025 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 02/22/2025 |
| Provide for the safe, appropriate administration of IV fluids for a resident when needed. | 01/01/2025 |
| Provide and implement an infection prevention and control program. | 01/01/2025 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 12/16/2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 11/30/2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 11/29/2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 11/29/2024 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 11/29/2024 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 10/21/2024 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | 10/02/2024 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | 08/07/2024 |
| Reasonably accommodate the needs and preferences of each resident. | 04/08/2024 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 03/18/2024 |
| Respond appropriately to all alleged violations. | 09/22/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 09/18/2023 |
| Keep all essential equipment working safely. | 09/11/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 09/08/2023 |
| Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | 08/25/2023 |
| Keep all essential equipment working safely. | 08/25/2023 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 07/29/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 06/09/2023 |
| Reasonably accommodate the needs and preferences of each resident. | 04/30/2023 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 04/30/2023 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 04/30/2023 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 04/30/2023 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 04/30/2023 |
| Provide safe, appropriate pain management for a resident who requires such services. | 04/30/2023 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 11/25/2022 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 11/18/2022 |
| Provide immediate access to any resident. | 09/19/2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 09/19/2022 |
| Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | 09/19/2022 |
| Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | 09/10/2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 06/08/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Arbor Glen Care Center spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.37 | 0.62 / 0.67 |
| Case Mix | 0.71 | 0.73 / 0.67 |
| Adjusted | 0.35 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.39 | 1.23 / 0.87 |
| Case Mix | 0.92 | NA / NA |
| Adjusted | 1.31 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.65 | 2.62 / 2.32 |
| Case Mix | 2.46 | NA / NA |
| Adjusted | 2.49 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.76 | 1.84 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.14 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 4.41 | 4.46 / 3.86 |
| Case Mix | 4.09 | 4.20 / 3.84 |
| Adjusted | 4.15 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
31.4%
/
24.3% Worse |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
4.9%
/
11.5% Better |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
3.1%
/
2.2% Worse |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
2.3%
/
1.5% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
6.9%
/
12.2% Better |
| Percentage of long-stay residents who lose too much weight (qm404) |
3.1%
/
4.5% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
1.9%
/
1.3% Worse |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
1.4%
/
1.4% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
3.2%
/
6.4% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.3% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
0.4%
/
1.7% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
100.0%
/
98.4% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
1.4%
/
10.6% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
99.9%
/
94.2% Better |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
0.2%
/
1.4% Better |
| Percentage of long-stay residents whose ability to walk independently worsened (qm451) | 5.5% / NA |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
6.3%
/
13.7% Better |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
100.0%
/
98.4% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
99.6%
/
93.4% Better |
| Percentage of long-stay residents with pressure ulcers (qm479) | 7.9% / NA |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) | 9.2% / NA |
Hospitals Near Arbor Glen Care Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Arbor Glen Care Center.
Arbor Glen Care Center is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
ORANGE COUNTY GLOBAL MEDICAL CENTER 1001 NORTH TUSTIN AVENUE SANTA ANA, CA 92705 |
1 |
|
CHAPMAN GLOBAL MEDICAL CENTER 2601 E CHAPMAN AVE ORANGE, CA 92869 |
1 |
|
UCI HEALTH - LOS ALAMITOS 3751 KATELLA AVENUE LOS ALAMITOS, CA 90720 |
1 |
|
COLLEGE MEDICAL CENTER 2776 PACIFIC AVENUE LONG BEACH, CA 90806 |
1 |
|
GARFIELD MEDICAL CENTER 525 N GARFIELD AVE MONTEREY PARK, CA 91754 |
1 |
|
SAN DIMAS COMMUNITY HOSPITAL 1350 W COVINA BLVD SAN DIMAS, CA 91773 |
1 |
|
GARDEN GROVE HOSPITAL & MEDICAL CENTER 12601 GARDEN GROVE BLVD GARDEN GROVE, CA 92843 |
2 |
|
MONTCLAIR HOSPITAL MEDICAL CENTER 5000 SAN BERNARDINO ST MONTCLAIR, CA 91763 |
2 |
|
LOS ANGELES GENERAL MEDICAL CENTER 2051 MARENGO ST, ROOM C2K100 LOS ANGELES, CA 90033 |
2 |
|
UCI HEALTH - PLACENTIA LINDA 1301 N ROSE DRIVE PLACENTIA, CA 92870 |
2 |
|
COAST PLAZA HOSPITAL 13100 STUDERBAKER ROAD NORWALK, CA 90650 |
2 |
|
MONTEREY PARK HOSPITAL 900 S ATLANTIC BLVD MONTEREY PARK, CA 91754 |
2 |
|
KAISER FOUNDATION HOSPITAL - DOWNEY 9333 IMPERIAL HIGHWAY DOWNEY, CA 90242 |
2 |
|
ADVENTIST HEALTH WHITE MEMORIAL MONTEBELLO 309 W BEVERLY BLVD MONTEBELLO, CA 90640 |
2 |
|
LAKEWOOD REGIONAL MEDICAL CENTER 3700 SOUTH ST LAKEWOOD, CA 90712 |
2 |
|
MEMORIALCARE LONG BEACH MEDICAL CENTER 2801 ATLANTIC AVE LONG BEACH, CA 90806 |
2 |
|
SAINT FRANCIS MEDICAL CENTER 3630 EAST IMPERIAL HIGHWAY LYNWOOD, CA 90262 |
2 |
|
PIH HEALTH GOOD SAMARITAN HOSPITAL 1225 WILSHIRE BOULEVARD LOS ANGELES, CA 90017 |
2 |
|
EMANATE HEALTH INTER-COMMUNITY HOSPITAL 210 W SAN BERNARDINO ROAD COVINA, CA 91723 |
2 |
|
AHMC ANAHEIM REGIONAL MEDICAL CENTER 1111 W LA PALMA AVENUE ANAHEIM, CA 92801 |
3 |
Ratings History for Arbor Glen Care Center
Medical Professionals Associated with Arbor Glen Care Center
These are the doctors who are affiliated with Arbor Glen Care Center. The data is from the most recent period. Historical data is not available.
We did not find any medical professionals associated with Arbor Glen Care Center.
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of April 01, 2025.
Our Analysis
Best and Worst Nursing Homes in GLENDORA, CA
Here is our analysis of the Best Nursing Homes in GLENDORA and Worst Nursing Homes in GLENDORA so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Arbor Glen Care Center
A list of all of the registered owners for Arbor Glen Care Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Arbor Glen Care Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Arbor Glen Care Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Purchase a Marketing or Other Report from our Database
We can provide custom data reports based on our database of skilled nursing facilities. Anything from emails to spreadsheets to an API. Bring the data directly into Salesforce or any other CRM.
- Facility Name
- Owner Name
- Mailing Address
- Contact Information
- Phone Numbers
- Website Addresses
- File Formats: .xls, .csv, .txt
- APIs
Reports updated monthly.
