About Mountain View Conv Hosp
Mountain View Conv Hosp, located in SYLMAR, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Mountain View Conv Hosp
- More Nursing Time: Staff spends 4.52 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 2 Stars
- Nursing Hours 4.52 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the CAMBRIDGE HEALTHCARE SERVICES network. This chain operates 32 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Mixed Staffing Levels
Mountain View Conv Hosp provides less care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 2 |
|
| Health Inspection | 1 |
|
| Quality Measures | 5 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 224 | Mar 26, 2026 |
| Weighted Average | 251 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending Jun 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 13.3% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 7.4% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 2.0% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 0.7% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.2% |
| Percentage of long-stay residents who lose too much weight (QM404) | 4.1% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 7.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.0% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 99.7% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.8% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 3.6% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 9.4% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 4.6% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 3.1% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 8.4% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 16 complaints
- 2024: 12 complaints
- 2025: 12 complaints
- 2026: 6 complaints
- Total: 46 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Apr 30, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Mar 12, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| Jan 22, 2026 | Implement a program that monitors antibiotic use. |
| Jan 22, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jan 22, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jan 22, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Nov 26, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 26, 2025 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| Nov 26, 2025 | Keep residents' personal and medical records private and confidential. |
| Aug 21, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. |
| Aug 20, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 24, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| Jun 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jun 13, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| May 30, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| May 30, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Apr 03, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Feb 13, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| Dec 18, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Dec 18, 2024 | Ensure each resident?s drug regimen must be free from unnecessary drugs. |
| Dec 18, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Nov 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Nov 19, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| Nov 19, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Sep 04, 2024 | Provide and implement an infection prevention and control program. |
| Aug 29, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Jun 11, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| Mar 22, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Mar 22, 2024 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Feb 15, 2024 | Provide enough food/fluids to maintain a resident's health. |
| Dec 27, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Oct 27, 2023 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| Oct 16, 2023 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| Oct 16, 2023 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Oct 16, 2023 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| Oct 16, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| Oct 16, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Oct 16, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Oct 16, 2023 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| Oct 16, 2023 | Provide and implement an infection prevention and control program. |
| Oct 13, 2023 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| Oct 13, 2023 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| Jul 20, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| Jul 20, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Jul 20, 2023 | Provide safe and appropriate respiratory care for a resident when needed. |
| Jul 20, 2023 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
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Owner & Operator Information
Business Entity
13333 FENTON AVE LLC
Ownership Structure
- JENMAX ENTERPRISES LLC Direct: 8%
- JENNIFER NURIT SMEDRA TRUST 1997 TRUST Direct: 19%
- MAUREEN LATT Direct: 7%
- WIN WIN ENTERPRISES LLC Direct: 49%
Management & Direction
- ASHWANI BHARDWAJ ADP OF THE SNF
- ASHWANI BHARDWAJ OPERATIONAL/MANAGERIAL CONTROL
- JULIE BUTENKO ADP OF THE SNF
- JULIE BUTENKO OPERATIONAL/MANAGERIAL CONTROL
- CAMBRIDGE HEALTHCARE SERVICES LLC ADP OF THE SNF
- CAMBRIDGE HEALTHCARE SERVICES LLC OPERATIONAL/MANAGERIAL CONTROL
- HEIDI CAPELA ADP OF THE SNF
- HEIDI CAPELA OPERATIONAL/MANAGERIAL CONTROL
- JOSEFINA GERVACIO MANAGING CONTROL - GOVERNING BODY
- JOSEFINA GERVACIO ADP OF THE SNF
- JOSEFINA GERVACIO OPERATIONAL/MANAGERIAL CONTROL
- LANCE HASSELL ADP OF THE SNF
- LANCE HASSELL OPERATIONAL/MANAGERIAL CONTROL
- LINDA LUTZ ADP OF THE SNF
- LINDA LUTZ OPERATIONAL/MANAGERIAL CONTROL
- MONTAIN VIEW SANITARIUM LLC ADP OF THE SNF
- AMANDA MOORE ADP OF THE SNF
- AMANDA MOORE OPERATIONAL/MANAGERIAL CONTROL
- AMANDA MOORE MANAGING CONTROL - GOVERNING BODY
- MARIETA MORALES OPERATIONAL/MANAGERIAL CONTROL
- PREFERRED BANK ADP OF THE SNF
- PREFERRED BANK OPERATIONAL/MANAGERIAL CONTROL
- PAULINA SALAZAR OPERATIONAL/MANAGERIAL CONTROL
- PAULINA SALAZAR ADP OF THE SNF
- IRA SMEDRA OPERATIONAL/MANAGERIAL CONTROL
- IRA SMEDRA ADP OF THE SNF
- JACOB WINTNER OPERATIONAL/MANAGERIAL CONTROL
- JACOB WINTNER ADP OF THE SNF
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Pih Health Good Samaritan Hospital D/p Snf | N/A | 5 |
| Glendale Adventist Medical Center Dp/snf | N/A | 5 |
| East Los Angeles Doctors Hosp | N/A | 5 |
| Presbyterian Intercomm Hosp Dp/snf | N/A | 5 |
| White Memorial Medical Ctr Dp | N/A | 3 |
| Lotus Care Center | N/A | 4 |
| Glendale Healthcare Center | N/A | 4 |
| Brookfield Healthcare Center | N/A | 5 |
| Greater El Monte Community Hos | N/A | 4 |
| Los Angeles Comm Hospital | N/A | 4 |
Related Analysis
Best Nursing Homes in SYLMAR, CA
Compare Mountain View Conv Hosp to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Mountain View Conv Hosp directly at 8183671033. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.