About Palm Springs Healthcare and Rehabilitation Center
Palm Springs Healthcare And Rehabilitation Center, located in PALM SPRINGS, CA, is a for-profit organization that accepts Medicare and Medicaid.
Why Families Choose Palm Springs Healthcare and Rehabilitation Center
- More Nursing Time: Staff spends 5.11 hours per resident daily (National Avg: 3.87).
Key Performance Indicators
- CMS Overall Rating 3 Stars
- Nursing Hours 5.11 hrs
- Safety Record Clean
Chain Affiliations & Network
This facility is part of the MARINER HEALTH CARE network. This chain operates 17 facilities.
Chain Performance Overview
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Nursing Staff Analysis
Staffing levels are a critical indicator of quality care. We analyze the daily hours of care provided by Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Certified Nursing Assistants (CNAs).
Above Average Staffing
Palm Springs Healthcare and Rehabilitation Center provides more care hours than the state average and more than the national average.
Registered Nurses (RN)
Licensed Practical Nurses
Certified Assistants
CMS Quality Ratings
| Category | Rating | Stars |
|---|---|---|
| Overall Rating | 3 |
|
| Health Inspection | 3 |
|
| Quality Measures | 4 |
|
| Staffing | 4 |
|
Health Inspection History
| Inspection Cycle | Score | Date |
|---|---|---|
| Cycle 1 (Most Recent) | 60 | Dec 12, 2024 |
| Weighted Average | 69 | Combined Score |
Detailed Quality Measures
Rates are from CMS quality measures (claims-based and MDS-based) for the reporting period ending May 01, 2026. Some measures may be omitted when CMS does not report a numeric rate for this facility.
Medicare claims-based measures
Typically includes short-stay outcomes, hospitalizations, and ED use from Medicare claims.
| Measure | Rate |
|---|---|
| Percentage of short-stay residents who were rehospitalized after a nursi... (QM521) | 24.6% |
| Percentage of short-stay residents who had an outpatient emergency depar... (QM522) | 14.9% |
| Number of hospitalizations per 1000 long-stay resident days (QM551) | 3.3% |
| Number of outpatient emergency department visits per 1000 long-stay resi... (QM552) | 2.1% |
MDS-based measures
Resident assessment data; often used for long-stay care quality.
| Measure | Rate |
|---|---|
| Percentage of long-stay residents whose need for help with daily activit... (QM401) | 8.1% |
| Percentage of long-stay residents who lose too much weight (QM404) | 3.8% |
| Percentage of long-stay residents with a catheter inserted and left in t... (QM406) | 0.0% |
| Percentage of long-stay residents with a urinary tract infection (QM407) | 0.0% |
| Percentage of long-stay residents who have depressive symptoms (QM408) | 0.0% |
| Percentage of long-stay residents who were physically restrained (QM409) | 0.0% |
| Percentage of long-stay residents experiencing one or more falls with ma... (QM410) | 0.9% |
| Percentage of long-stay residents assessed and appropriately given the p... (QM415) | 100.0% |
| Percentage of short-stay residents assessed and appropriately given the... (QM430) | 100.0% |
| Percentage of short-stay residents who newly received an antipsychotic m... (QM434) | 0.4% |
| Percentage of long-stay residents whose ability to walk independently wo... (QM451) | 5.2% |
| Percentage of long-stay residents who received an antianxiety or hypnoti... (QM452) | 29.6% |
| Percentage of long-stay residents assessed and appropriately given the s... (QM454) | 100.0% |
| Percentage of short-stay residents who were assessed and appropriately g... (QM472) | 100.0% |
| Percentage of long-stay residents with pressure ulcers (QM479) | 11.3% |
| Percentage of long-stay residents with new or worsened bowel or bladder... (QM480) | 2.8% |
| Percentage of long-stay residents who received an antipsychotic medicati... (QM481) | 17.5% |
Complaints & Deficiencies
Complaint History by Year
This chart shows the number of complaints filed each year.
Summary:
- 2023: 8 complaints
- 2024: 3 complaints
- 2025: 5 complaints
- 2026: 2 complaints
- Total: 18 complaints on record
Recent Complaints (Since Jan 2023)
| Date | Description |
|---|---|
| Mar 14, 2026 | Ensure that residents are fully informed and understand their health status, care and treatments. |
| Mar 14, 2026 | Keep all essential equipment working safely. |
| Jul 09, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 30, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| Jun 30, 2025 | Provide and implement an infection prevention and control program. |
| Mar 21, 2025 | Provide and implement an infection prevention and control program. |
| Mar 21, 2025 | Provide safe and appropriate respiratory care for a resident when needed. |
| Sep 20, 2024 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Sep 20, 2024 | Reasonably accommodate the needs and preferences of each resident. |
| May 22, 2024 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| Nov 19, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Oct 03, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| Aug 07, 2023 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| Aug 07, 2023 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| Jul 03, 2023 | Provide appropriate treatment and care according to orders, resident?s preferences and goals. |
| Jun 12, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 09, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| Jun 04, 2023 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
Nearby Hospitals
HEMET GLOBAL MEDICAL CENTER
HEMET, CA
DESERT REGIONAL MEDICAL CENTER
PALM SPRINGS, CA
HI-DESERT MEDICAL CENTER
JOSHUA TREE, CA
JOHN F KENNEDY MEMORIAL HOSPITAL
INDIO, CA
SAN GORGONIO MEMORIAL HOSPITAL
BANNING, CA
EISENHOWER MEDICAL CENTER
RANCHO MIRAGE, CA
Owner & Operator Information
Business Entity
PALM SPRINGS OPERATING COMPANY LP
Ownership Structure
- GC HOLDING COMPANY 2 LLC Direct: 99%
- GRANCARE LLC Indirect
- EMILY GRUNSTEIN Indirect
- MARINER HEALTH CARE INC. Indirect
- MHC HOLDING COMPANY Indirect
- MHC WEST HOLDING COMPANY Indirect
- NATIONAL SENIOR CARE INC. Indirect
Management & Direction
- PAMELA CARCAMO ADP OF THE SNF
- PAMELA CARCAMO OPERATIONAL/MANAGERIAL CONTROL
- PAMELA CARCAMO MANAGING CONTROL - GOVERNING BODY
- DEVIN EHRLICH MANAGING CONTROL - GOVERNING BODY
- NICOLAS NASSAR ADP OF THE SNF
- NICOLAS NASSAR OPERATIONAL/MANAGERIAL CONTROL
- DENNISE POTTROFF MANAGING CONTROL - GOVERNING BODY
- DENNISE POTTROFF ADP OF THE SNF
- DENNISE POTTROFF OPERATIONAL/MANAGERIAL CONTROL
- ABDALLAH SALAIMEH OPERATIONAL/MANAGERIAL CONTROL
- ABDALLAH SALAIMEH ADP OF THE SNF
- DENNIS SARCAUGA OPERATIONAL/MANAGERIAL CONTROL
- DENNIS SARCAUGA MANAGING CONTROL - GOVERNING BODY
- DENNIS SARCAUGA ADP OF THE SNF
- PATRICIA SOTOLONG OPERATIONAL/MANAGERIAL CONTROL
- PATRICIA SOTOLONG ADP OF THE SNF
- KENNETH TABLER MANAGING CONTROL - GOVERNING BODY
- LINDA TAETZ CORPORATE OFFICER
Associated Doctors
Local Comparison
| Facility | Distance | Rating |
|---|---|---|
| Joshua Tree Post Acute | N/A | 4 |
| The Springs Healthcare Center at The Carlotta | N/A | 5 |
| San Jacinto Valley Post Acute | N/A | 5 |
| Bayshire Rancho Mirage | N/A | 4 |
| Indian Canyon Post Acute | N/A | 4 |
| Hemet Valley Healthcare Center | N/A | 4 |
| Desert Mountain Care Center | N/A | 4 |
| Rancho Mirage Health and Rehabilitation Center | N/A | 3 |
| Oak Glen Post Acute | N/A | 3 |
| Palm Springs Healthcare and Rehabilitation Center | N/A | 3 |
Related Analysis
Best Nursing Homes in PALM SPRINGS, CA
Compare Palm Springs Healthcare and Rehabilitation Center to the top-rated facilities in the area.
Ownership Details
Complete list of registered owners, including direct and indirect ownership.
Noted Deficiencies
Detailed history of deficiencies with descriptions and correction dates.
Nursing Hours Analysis
Detailed breakdown of staffing hours per resident by role.
Frequently Asked Questions
- Skilled Nursing Care: 24/7 medical supervision and complex medical treatments
- Long-term Residential Care: Assistance with daily living activities for extended stays
- Short-term Rehabilitation: Recovery services after hospital stays or surgeries
- Memory Care: Specialized programs for residents with dementia and Alzheimer's disease
- Level of care needed (skilled nursing vs. long-term care)
- Room type (private vs. semi-private)
- Insurance coverage (Medicare, Medicaid, private insurance)
- Length of stay and specific services required
For current rates and to discuss payment options, contact Palm Springs Healthcare and Rehabilitation Center directly at 7603278541. Their admissions team can help determine coverage and out-of-pocket expenses.
Environment & Cleanliness
- Overall cleanliness and odors
- Resident room conditions
- Common area maintenance
- Safety features and accessibility
Staff & Care Quality
- Staff-to-resident ratios
- How staff interact with residents
- Response time to resident needs
- Staff knowledge and professionalism
Ask to speak with current residents and their families, tour at different times of day, and review the facility's most recent inspection reports.